Serenade of the Seas Review

4.5 / 5.0
1,675 reviews

Serenade of the Seas - Hawaii

Review for Hawaii Cruise on Serenade of the Seas
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hnlute
First Time Cruiser • Age 80s

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Sail Date: Oct 2007
Cabin: Deluxe Ocean View Stateroom with Balcony

My wife Kelly and I booked this cruise to Hawaii some 18 months prior to the sailing. We took an E1 class stateroom, an outside stateroom with balcony on 10 deck starboard side. The ship was to depart at 5pm, we flew via United Airlines from San Francisco and arrived at 1:30pm. The taxi to the ship terminal in downtown San Diego took but 10 minutes and cost (with tip) 15 USD.

Upon arriving at the cruise terminal the cab driver removed our three bags and placed them on the pavement beside the car. From that moment on the departure "procedure" became a confusing and poorly executed mess. In a line we trundled toward an apparent area where something related to getting the bags on large carts was happening in a halting and haphazard fashion. Finally what appeared to be a cruiseline employee hoisted our bags onto a waiting cart and we departed to the terminal building to check-in. We later learned there had been a longshoreman's strike action at the pier which caused all the apparent chaos. The check-in process took about 20 minutes, the usual security checks of our carry-on bags and whatever was in our pockets plus (of course) in inevitable shoe removal and xray. Now onto the ramp and up into the Serenade of The Seas.

Once aboard we were directed toward the elevators, these things NEVER performed as elevators are supposed to in regard to stopping at floors with lighted up/down buttons. Who designed this system?! We waited and waited along with a growing crowd as elevator after elevator, sometimes full, most times NOT went past.

Cabin Review

Deluxe Ocean View Stateroom with Balcony

Cabin E1
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