We found Rhapsody to be a very friendly ship both the crew and passengers. The ship décor and facilities were in good condition, and the cabin condition was very good also.
Be very wary of getting cabins under the pool deck and food service areas. We were under the area the smokers go to on the pool deck starboard side, and they are there all hours of night and day, and they feel a need to continually move the tables and chairs around. I don't begrudge them a place to go, I would just have preferred a bit more sleep on the trip. We will only be booking cabins between other decks of accommodation from now on. We like junior suites if possible, but some of the noisy locations are annoying.
Our room attendant was unobtrusive and kept the cabin clean and tidy. Staff elsewhere were friendly and we had no issues with service anywhere. There was the usual trivia and bingo, and the centrum area had other activities like dancing etc. The casino staff were very pleasant. Plenty to do around the ship. The cruise director staff were a good bunch. Cruisin' Susan could turn here microphone down a bit, but she was friendly and efficient.
Jumior Suites on Rhapsody are under the pool deck or solarium/park cafe and can have some noise issues. A great ship but be aware of what is located above you. Staff are good and the room decor was in good condition and clean.