We embarked at 4 pm on 2 November at Honolulu with departure scheduled for 11 pm. Luckily we did not try to embark earlier as other passengers told us that there was a total blockage at around 1 pm. Things went downhill from there. A suitcase was still missing at 10 pm when Emergency Drill was announced. The muster station shown on the cabin door was entirely different to that shown on our cabin card. We were told to assemble in in the large Theatre, nowhere near the lifeboats as is usual. We sat in the big theatre for over half an hour while, supposedly there was a PA announcement telling us what the emergency procedure was. However, the PA did not work, so we had half an hour of nothing. If there had been a real emergency noone would have known what to do. Also, in a real emergency, most people would aim to be near their lifeboat, not sitting in a theatre from where it would be difficult to exit in a hurry. I believe this non-drill was illegal, as in effect, it was not carried out. Imagine getting on a plane and not having the emergency drill before take-off.

When we returned to the cabin at 11 pm, a message on the telephone told us to go down to Level 1 to search for our suitcase. When we arrived, there was no sign of it. We were then told to ask at Guest Relations where of course there was a long queue. Eventually we told the staff that the suitcase was missing. They looked in the office behind the counter, and brought it out. No explanation as to why it had not been delivered, no explanation as to why we were told to scour the ship for it, no apology;

Our cabin was good, and cabin attendants excellent. The balcony/verandah was poor with much of the external metal work on the sliding door corroded and peeling, and paint splatter over the floor and glass of the balcony. Read more