Seabourn Quest 2012 cruise vs. Silversea Spirit 2013 cruise
We took the Seabourn Quest 2012 11-day cruise from Rome to Barcelona and a 2013 Silversea Spirit 7-day cruise from Athens to Istanbul. Bearing in mind that we are dealing with the top of the high end, and that a comparison in this league is perhaps splitting a few hairs, here is my attempt to make a head to head comparison:
1. Embarkation process: Equally flawless from arrival to completion with lunch served while suites were being prepared for early arrivals, but with some minor differences noted: when you arrive your cabin on Quest, your luggage is sitting on a mat on your bed, whereas on the Spirit your luggage is waiting at your suite’s door. However, the Spirit has a "butler” assigned to all cabins, who offered to unpack us (we declined the offer). (Butler service on the Quest is limited to the highest end suites.) One troublesome gaffe on the Spirit (which I guess could happen anywhere), is that one of pieces of our luggage did not arrive to our room, despite bearing the preprinted Spirit label with suite number on it. We immediately alerted our butler, who repeatedly assured us that the "hotel manager” was on the dock dealing with it and that most likely was delayed for additional security screenings due to containers of liquids in the piece. Then, after 90 minutes of such "assurances”, another guest graciously brought the missing luggage to our suite, advising that it was mis-delivered to his suite. It would be better if they used bar code scanner labels to know where luggage is during movement. Notwithstanding this gaffe, I give a tie vote to the embarkation process.