Having sailed many of the Dam Ships previously, I was looking forward to the newest in the fleet, and she and her crew did not disappoint. I chose the cruise because of the itinerary, I like port intensive trips with ports that need some research.
I used HAL's transfers and hotel in Rome, and thank-goodness I did. My luggage didn't make it through my connection from Delta to Alitalia. The HAL hostess who greeted me took me to the Alitalia luggage desk to file a lost luggage report, which took many hand gestures and multiple copies of forms. I would have been lost without her help. My bag was in my room at the Visconti Palace, well located to St. Peter's, by the time I got back from dinner that evening. I am not certain whether Alitalia or HAl took care of that for me.
Embarkation in Civitivecchia was a breeze. It was less than 15 minutes from stepping off the bus to stepping onto the ship. The ship had a noro outbreak on the previous sailing, and they were super cleaning the ship (even the walls were bleached), and anyone who arrived earlier than 1:30pm was not allowed to board. Having done the HAL transfers, we arrived at exactly the right time to board. I know it costs a little more to use their transfers, but the benefits far outweighed the costs, in my opinion.
10024- Spa Cabin. High floor, great view. Standard size verandah cabin with extras. Just below the "retreat" and Crow's Nest. Some late night noise, but earplugs took care of that. Tabletop water feature & Bose iPod dock, Mini-bar, safe, lighted mirror, lots of hangers.