I am in no way trying to tell people to go or not to go on this ship. This is just my story.....
Embarkation: This went very smoothly. My wife and I used EZ-Park on Santa Fe street and found it to be the best option. This was our first cruise but I have driven my mother to the pier and it can be a madhouse. EZ-Park drops you right off at the pier and will haul your bags (the Port of Galveston lots do not haul luggage). We got off the bus and walked right into the terminal. Total time in terminal was about 15 minutes.
This was our first exposure to Carnival employees. The Check in clerk was nice. I wouldn't call her helpful but she was nice. We then moved over to the Embarkation picture area. Here is where we first saw the true face of the majority the Carnival employees. Uncaring and unhelpful. Not really rude but ambivalent. As we walked to the Embarkation photo area, the Carnival employee told us something that I did not hear. When I asked him to repeat it, he rolled his eyes and said, "I said....stand on the lizard." I don't usually take unsolicited attitude very well but my wife told me to blow it off...so I did. The camera man said nothing, just snapped the photo....