7 Helpful Votes
Sail Date: November 2018
Having travelled on Norwegian, RCL and Holland America in the past 4 years, we did a trip within a trip and went on the Melbourne Cup cruise - a 6 day cruise from Sydney to Melbourne, 3 days in port there, and back. Having read some ... Read More
Having travelled on Norwegian, RCL and Holland America in the past 4 years, we did a trip within a trip and went on the Melbourne Cup cruise - a 6 day cruise from Sydney to Melbourne, 3 days in port there, and back. Having read some horrible reviews, I have to tell you first off that our toilets did not clog, the AC/heat (we needed both) worked, and basic needs were met. The restaurants were fine, not as many lux ingredients, ie no smoked salmon, but good on the whole. We ate at both Angelos and Dragon Lady as well as Waterfront and the Pantry. The oceanview cabin had a comfortable bed but a very distressing bathtub, the highest I have encountered in a long time, making getting in and out of the shower dangerous and difficult, especially with a little ocean movement. Who needs it? The security getting on in Melbourne was ridiculous. Knee replacements set off the machine each time, and I was thoroughly wanded as well as everything put through xray each and every time. No other line has been so anal. And what is with the boarded up gates at the Melbourne dock making it necessary to walk from the bow of the ship all the way to the back to go through a gate, then back the full length of the ship to get to the port opening? Then on the third day, the boarded up gates are opened, so you can get right on and off without walking 2 ship lengths. Take pity on us who have difficulty and pain walking, when there is a shortcut. There was never anyone in charge in this area, just people doing what they were told to do and nothing more. I was not disappointed in the cruise; the views of Sydney Harbor coming and going was worth a lot. But a little more attention to detail and someone in charge with common sense would have helped. Read Less
4 Helpful Votes
Sail Date: October 2018
We flew from Brisbane to Sydney to take this cruise. We wanted to see the Isle of Pines in particular. The first day out of Sydney the captain announced engine trouble - one propellor shaft was not working. He further announced that the ... Read More
We flew from Brisbane to Sydney to take this cruise. We wanted to see the Isle of Pines in particular. The first day out of Sydney the captain announced engine trouble - one propellor shaft was not working. He further announced that the ship would miss two of its four ports - and that meant no Isle of Pines. The shipped limped along at half speed or less until we got to Noumea. The ship was due into Sydney at 0700 on Friday 19th Oct. We had a flight booked to leave at 3pm - plenty of time one would think. The first day out of Noumea the captain advised everyone with onward journeys to change their plans to flight leaving no earlier than 7 pm. We were compensated by reimbursing us 2 days of the cost of the cruise. That was the bad part. The good part was the entertainment - those guys and gals are brilliant - starting with Spencer Chester the piano man. He is the best entertainer and gets the crowd singing and rocking. See more at: https://www.facebook.com/officialspencerchester/ An unexpected delight was The Highly Strung Rock and Roll Orchestra. This talented quartet features two classically trained violinists, a rock guitarist and a young singer and flute player. They are high energy, fun and engaging. We loved them. See more at: https://www.facebook.com/highlystrungrockandrollorchestra/ Congratulations t0 Pablo, the cruise director and the whole team for keeping us busy and happy for so many slow cruising days. We found the food good. Here are some tips. Order two entrees or two mains as the portion sizes in the restaurants are small. We liked Angelo's - Italian and Dragon Lady - Modern Asian. We highly recommended eating breakfast in the dining room. The Greek poached eggs with smashed avocado and feta yoghurt dressing was superb. Read Less
3 Helpful Votes
Sail Date: October 2018
We had chosen to sail on the Eden for the sheer reason it fell within Children school holidays and general work commitments...you could almost say the stars aligned. So the anticipation of the trip was electric and traveling to Isles of ... Read More
We had chosen to sail on the Eden for the sheer reason it fell within Children school holidays and general work commitments...you could almost say the stars aligned. So the anticipation of the trip was electric and traveling to Isles of Pine and other islands was going to be the highlight for the family. We were told early on that the there was mechanical problems which was going to cut 2 islands out of our trip the 2 better islands which absolutely ruined the entire holiday along with terrible air conditioning through out various parts of the ship as well as our cabin. Further more due to the mechanical issue we were on the water for almost 5 days, which meant 2 days more than expected on the ship that we did not expect and stuck doing the same over and over, but what is disappointing the most is that I and many other passengers believed that the problem was apparent prior to our embarkation which is down right deceitful. I will be investigating. Who knows when we will get an opportunity to travel again to those islands. Read Less
9 Helpful Votes
Sail Date: September 2018
A short mid-week cruise for a birthday celebration outside the main cruise season saw our party of six booked on Pacific Eden. Mixed reviews had lead to low expectations but these were exceeded in almost every way. While the pantry and ... Read More
A short mid-week cruise for a birthday celebration outside the main cruise season saw our party of six booked on Pacific Eden. Mixed reviews had lead to low expectations but these were exceeded in almost every way. While the pantry and the main pool were somewhat dominated by families and children our somewhat older group was able to find quiet places inside and outside and for dining. Booked a guarantee suite on deck 10 and when room allocation was due I was offered an upgrade to the penthouse for an nominal fee. This gave our group a spectacular oasis with dining room, lounge, 2 bathrooms and a kitchen. It also conferred VIP treatment when booking or visiting any of the restaurants. For Dining we tried Salt, where the food was excellent, Angelos and Dragon Lady where the food, service and ambiance was very good (particularly for a venue included in the cruise fare) The Pantry had a selection of good food but was a bit crowded and busy for us. While I could pick individual dishes as being not quite worthy of compliments overall the dining even including the maligned waterfront were better than expected based on other reviews. We did not see much of the production shows but did catch a comedy quiz in the theatre and some live music in various bars around the ship. DJ's tended to be not to our taste but live bands were varied and entertaining. The gym was well equipped with cardio and weight machines and held a number of classes in various disciplines. Thermal suite was one area showing its age with some rooms out of order. One Spa treatment was a massage with hot stones and bamboo which was effective in relaxation. For overall value short cruises tend to be a higher cost per day than some longer cruises on special. For a celebration the bar bill can also rack up quickly without the option of a drinks package. Public areas look quite modern for the most part. Cabins are a bit dated and showing wear and tear. *as are the Thermal Suites) Service throughout the ship was friendly and available if not quite as skillful as on some other lines specialty venues. No long delays getting drinks and room service was also good. I have marked enrichment activities and shore excursions as average only because we did not use them. I would have gone snorkeling but the water still a bit too cold so we enjoyed a relaxed and peaceful day onboard. Would I book P&O over Celebrity or Princess. No, but if you do find a short cruise that works for you or your group don't be afraid of going on P&O as it can be an enjoyable experience. And if you ever get offered the Penthouse, take the option. Read Less
4 Helpful Votes
Sail Date: August 2018
The objective of our first cruise was to get to places best accessed from the sea and to return to past haunts: the destination, not the journey. Thanks to the reviews on this site and elsewhere we had a good idea of the ship and how ... Read More
The objective of our first cruise was to get to places best accessed from the sea and to return to past haunts: the destination, not the journey. Thanks to the reviews on this site and elsewhere we had a good idea of the ship and how things worked and did not have to figure out much from zero. The destinations worked out well, we had great snorkelling on Conflict Is, Kiriwina and Gizo. Lots of tropical fish, even if the coral not as spectacular as what we saw in Fiji. Paying an outrigger canoe on Kiriwina worked well to take us away from the landing beach where coral was badly damaged. Dive Gizo took us to their private island 20 minutes from the main harbour, with good snorkelling and diving and a delicious local lunch of grilled fish and veges. Tooling around in a dugout canoe made me appreciate how much easier modern watercraft are to use. Going back to Rabaul after it was wiped out by the 1994 volcanic eruption was an eerie experience. The pre-arranged day-long Paivu Tours tour was well run and much cheaper than the ship offerings. In Honiara we just hired a cab outside the harbour with an arranged itinerary and fixed price and kept ahead of the ship's tours. Hand-crafted carvings were plentiful in Kiriwina, attractive woven bags best on Conflict Islands, and other nice carvings in Honiara near the museum and on the wharf. The demonstration village at the end of the market path in Kiriwina is very interesting and well done but lamentably sparsely patronized by the cruisers. All traders accept Aussie dollars, but local currencies are easiest for them. Tender operations for the shore visits were run very efficiently, we did not waste much time queuing. The main unexpected issue for us was that the ship's decor, services, activities and catering are pitched to please the two main groups, 70+ and bogans. The decor and food (except Angelo's) are straight out of the 1980s. Common areas are rather garishly fitted out, the unabashedly downmarket Casino being the worst. Some of the adjacent bars have the atmosphere of a 1920s Shanghai brothel. Entertainment is also aimed at the above two customer groups: ho-hum stage show, bingo, comedy based on four-letter words, rounded out by snake-oil merchant "health" offerings and discount sale of plastic sandals. Service is fine, staff are attentive and cheerful, sometimes a bit forced cheerful, clearly acting on instructions. Sharing a table at restaurants greatly facilitated booking and allowed us to meet many interesting people from all walks of life, some real off-left-field experiences. Food presentation was very attractive in all restaurants, and service was also good with just a couple of minor hitches. We found the portion sizes perfect, unlike much chatter on the Internet. Food quality did vary markedly, though. We were thoroughly impressed with the food at Angelo's. Authentic Italian flavours and meal preparation, not drowned in heavy sauces, were well paired with good varietal wines. Management and the chef deserve a medal. The Waterfront was a mixed bag, ranging from some very nice meals (eg, a tasty vegetarian burrito) to some poor ones (eg, veal schnitzel and a so-called swordfish salad that had practically no fish in a mound of cold tomato-flavoured spaghetti). Breakfast was pretty well what one could have at the Pantry, but served with much more ceremony over much longer time. The classier environment in the restaurant was the only drawcard. The Dragon Lady showed less extremes in food quality, but the meals were uniformly very pedestrian implementations of the Asian originals, as it used to be done in last-century Oz. It was a major pain to order wine at the restaurant, as they are weirdly unprepared for such an option. The restaurant décor was far too dark and the faint blue lighting neither functional nor atmospheric. The advertised menu of the Salt restaurant was too boring for us to spend extra money on, with little apart from heavy dishes of red meat. The Pantry was very functional with good basic choices and a good range of seating and attractive decor. Some offerings like the battered fish were excellent in their own category, a great lunch to repeat paired with lots of fresh salad. The dessert menu, however, is stuck in the last century with boring sponge cakes and jellies. We wanted to spend the extra money on the reportedly impressive culinary experience at the Chef's Table, but could not get in. The quality of coffee was appalling in the Pantry and at the Waterfront, the latter's brewed offering no better than the Pantry's instant with reconstituted milk powder. Only two outlets of espresso coffee on the ship, with just adequate quality, were insufficient at this day and age. There is just no excuse for this with the availability of espresso vending machines. In all, though, it was a relaxing holiday. We organized our own shore activities based on info from the Internet and had a great time. The ship was a pleasant and convenient means of transport, and once we sussed the restaurants there was good food to be had. Read Less
5 Helpful Votes
Sail Date: August 2018
This was our second time on Eden - the first time was two years ago and we loved it which is why we returned. If anything the ship was better second time around. Beautifully furnished, spacious, friendly and attentive staff - could not ... Read More
This was our second time on Eden - the first time was two years ago and we loved it which is why we returned. If anything the ship was better second time around. Beautifully furnished, spacious, friendly and attentive staff - could not fault it. The food on the whole was good, tasty and beautifully presented. Temperature appeared to be a problem with many meals lukewarm at best. Waterfront (the main dining room) has a great menu with something for everyone. Dragon Lady was great but Angelos not as good. Drinks are a reasonable price, and again a great selection. Our cabin (deck 4 oceanview midship) was spacious and spotlessly clean. Itinerary was great - I wasnt sure about visiting NewGuinea and was actually talked into the cruise but we thoroughly enjoyed it and would recommend it to anyone. We were not able to tender to Gizo Island due to rough seas but full marks to the Entertainment team for putting together a great day at sea at short notice. Cruise was ex Cairns - embarkation very easy, well organised. Disembarkation just as easy - we were off the ship and in our hotel within 30 minutes. Disappointed that Pacific Eden had been sold on but I have been told Pacific Aria is exactly the same so will have to find out for ourselves (hopefully soon!) Read Less
3 Helpful Votes
Sail Date: August 2018
We arrived in Cairns 5 days before our departure and enjoyed relaxing and touring of few notable place before boarding the Pacific Eden. Boarding was smooth and went without a hitch the staff I. The terminal kept everyone informed and made ... Read More
We arrived in Cairns 5 days before our departure and enjoyed relaxing and touring of few notable place before boarding the Pacific Eden. Boarding was smooth and went without a hitch the staff I. The terminal kept everyone informed and made the process of boarding going through customs etc a breeze. Once on board we walk around making our self farmilar with the ship until we were called to our lifeboat drill. Although she is an olde ship the Eden is very tidy our cabin was on level 6 and was roomy and more than meant our needs every thing was in working order to and we virtually had no outside noise at all despite there being a smoking station about 50 mtrs from our window. It was cleaned everyday and turned down every evening.As far as the eating went we chose to have breakfast and lunch in the pantry every day and were surprised by the amount of choices. The food was first class and the staff were more than helpful with your requests. We choose dinner in all three free restaurants but for nd the menu more inviting in the Waterfront but could not fault the food in the Dragon Lady or the Italian one. Entertainment and activities we great the daily news letter let us plan our day as to what we were going to do especially on sea days. We chose on 2 shore excursions as we both prefer to do our own thing when travelling in new places. The snorkeling at Conflict Islands was first class the array of marine life and coral is as good as we have seen. The WW11 tour in Honiara was excellent made better but the guide we had our bus who kept us informed of everything as we toured around. As far as the service on the boat went we are not real big drinkers so we did not purchase only drinks packages as such. But we found the service was slow in peak times and got a little bit over serviced in the quiet times. The staff were always friendly and would have a chat when appropriate. They work extremely hard and should be congratulated on there friendly manner. All in al this cruise was great value P& O seemed to have nailed the entertainment side as the crew they have headed up by Pablo were sensational and always smiled and made light of things to keep the crowd entertained. I would definitely sail with P&O again. Read Less
6 Helpful Votes
Sail Date: July 2018
Just back from our first P&O cruise and was pleasantly surprised by the experience. Having cruised many times on other lines we were aprehensive about P&O as they don't have the best reputation. I don't usually write reviews ... Read More
Just back from our first P&O cruise and was pleasantly surprised by the experience. Having cruised many times on other lines we were aprehensive about P&O as they don't have the best reputation. I don't usually write reviews but after reading the last two reviews I just had to write a reply. The last two reviews i noticed were written by 1 time reviewers who have just joined C.C. this year and were on the same cruise as my wife and I. Firstly the food in the pantry while not gourmet, it was certainly edible. The last reviewer lost weight proberbly because they serve you food and you can't pile up your plate as you can at buffets on other lines. We ate in Dragon lady, Angelos and the Waterfront and all were very good. The music and the musos in all the bars were very good. We went from bar to bar every night and never struck a bad show. We go and see bands and singers every week at home and these entertainers on board were fun and all very talented. I will go as far as to say that a few of the acts in the bars were better than some of the main acts we have seen on other lines. We went to see the Tom Jones tribute act and while not being a fan he was o.k but as i said we are not fans so it was not really to our liking. I don't know how old the reviewer who said the music was too loud is, but my wife and i sat as close to the bands as we could and never were we unable to talk to each other (we are in our early 60's). Yes shore excursions are expensive but they are with any cruiseline you travel with, you either do them or you don't, it's up to you. The ship is older but it is very well maintained and stylish in it's overall appearance. Loved the size and intamancy of the many public bars and areas, especially the blue room. This cruise certainly changed my opinion of P&O and we will concider them in the future if we see an itinerary we like. Daz. Read Less
5 Helpful Votes
Sail Date: July 2018
Apart from one restaurant, dining is ‘food hall’ standard at best. Fatty, overcooked, unappetising, food, luke warm on cold plates and in some cases inedible. Nothing ‘fresh’ or nutritious. Been on many cruises, ... Read More
Apart from one restaurant, dining is ‘food hall’ standard at best. Fatty, overcooked, unappetising, food, luke warm on cold plates and in some cases inedible. Nothing ‘fresh’ or nutritious. Been on many cruises, this was first one ever that I’ve lost weight!! Musicians in the bars etc below the standard of our local RSL and buskers in the mall. Played like they’d never been together before, didn’t even know the words! Good points - destinations in PNG were inspiring. On-board stage entertainment team, cruise director/ assistant cruise director excellent. Also vast variety of fun activities on sea days. On this experience, will never cruise P&O again - I’ll stay with Royal Caribbean Read Less
4 Helpful Votes
Sail Date: July 2018
This cruise was suggested by Flight centre to accompany our trip to Cairns. We chose to pay extra to have a cabin with a balcony however we were the last cabin at the rear of the ship which was a big mistake. Not only did we have the ... Read More
This cruise was suggested by Flight centre to accompany our trip to Cairns. We chose to pay extra to have a cabin with a balcony however we were the last cabin at the rear of the ship which was a big mistake. Not only did we have the extra rocking from the propellers and the noise of the engines but we had to contend with the noise of the chairs being dragged along the deck early in the morning. No chance of a sleep in. Every area had music playing at a higher level than was necessary. We felt that shore tours were too expensive and no prior knowledge that to attend the dining rooms on board required a long pants dress code for the men. We were in the tropics so long pants were the last thing on our minds to wear. The area that you could eat at wearing shorts left a lot to be desired. The food in this area was disappointing to say the least. We were able to find some extremely good bar stewards but the drinks we ordered were not the same throughout the ship hence we tended to get them from one area. The highlight for us was the people we met which made our holiday a better experience. As this was our first cruise we would not be booking another with P & O due to this experience. Read Less
Pacific Eden Ratings
Category Editor Member
Cabins 3.0 3.8
Dining 3.0 3.1
Entertainment 5.0 3.6
Public Rooms 5.0 3.8
Fitness Recreation 3.0 3.5
Family 3.0 3.5
Shore Excursion 4.0 3.0
Enrichment 3.0 3.0
Service 3.0 3.5
Value For Money 4.0 3.3

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