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1 Helpful Vote
Sail Date: September 2018
Saw it advertised on TV, it looked amazing and it was. We could not believe how organised and professional the staff, crew and Tour Director were.We loved every minute of our 15 days on board. We also made some good friends in that short ... Read More
Saw it advertised on TV, it looked amazing and it was. We could not believe how organised and professional the staff, crew and Tour Director were.We loved every minute of our 15 days on board. We also made some good friends in that short time. The tours were great and very informative. The tour guides were very knowledgeable and in some cases very entertaining, they all obviously loved their job. they were articulate and their information on the history of places was first class. My wife and I enjoyed the relaxed feeling that applied either on board our ship or touring the many stops that we visited along the way from Budapest to Amsterdam. The onboard entertainment was first class with the resident pianist and then various artists who came aboard the ship to delight both my wife and myself and the other 154 passengers that were on our cruise. Well done APT. We will certainly recommend this cruise to our family and friends. Read Less
2 Helpful Votes
Sail Date: July 2018
Normally we are independent travellers and this was the first trip organised by someone else . We chose APT because of the rave reviews from others who had chosen this way to travel. It exceeded our expectations. From the chocolate on the ... Read More
Normally we are independent travellers and this was the first trip organised by someone else . We chose APT because of the rave reviews from others who had chosen this way to travel. It exceeded our expectations. From the chocolate on the pillow each night, the rose for each female at the captain's welcome, the fantastic train trip to Salzburg, etc it was the most incredible experience experience. APT thought of everything - umbrellas in the wardrobe, more coat hangers than you could want (eat your heart out most luxury hotels!), all dietary tastes catered for, a variety of onboard activities and entertainment, a pool with a swim up bar etc etc. I think we were especially fortunate to have Roland Noordermeer as our cruise director as he was professional. knowledgeable, approachable, thoughtful, efficient and seemed to work 24/7. In fact, he really made the trip. After 7 days we had to change ships to the Ama Venita as there was a problem with a barge stuck upriver. That day went seamlessly. We had our luggage in the hallway at 7am. After breakfast we went by bus to Nuremberg where we spent the day, and on arrival back to our new ship, there was our luggage in our new cabin and the only difference seemed to be the different décor! All the staff we dealt with were friendly and helpful. They spoke English well and with 146 passengers and 52 crew, there was a great ratio to cater for our needs. Apart from Roland, the main highlights were Salzburg and the train trip, Namedy Castle, The Strauss evening in Vienna and the glassblower. Would recommend to anyone. Read Less
SamATG, Marketing @ APT Travel Group has responded
Hi Waiariki, Thank you for taking the time to post such heartfelt feedback! We're delighted to hear you enjoyed Salzburg, Namedy Castle and more. We will pass your congratulations onto the team regarding our staff, especially Roland. We hope to have an opportunity to welcome you aboard again soon. Kind Regards, Sam
1 Helpful Vote
Sail Date: May 2018
This cruise exceeded our expectations. Staff courteous and friendly yet we all had lots of fun and laughs with them. Food 5 Star and service 5 Star. From 5 course dinners to dancing to ABBA all on board enjoyed their cruise. Due to to ... Read More
This cruise exceeded our expectations. Staff courteous and friendly yet we all had lots of fun and laughs with them. Food 5 Star and service 5 Star. From 5 course dinners to dancing to ABBA all on board enjoyed their cruise. Due to to the organisational skills of our Cruise Director Daniela there was no waiting times in our off board experiences and all enjoyed her daily updates and her fantastic sense of humour. Our ports of call were interesting and varied cruising passing through beautifully amazing scenery. We were a group of 8 who enjoyed the company of everyone on board. A special mention to our Captain Janos, Charles, George, Cristian, George , Ivan, Danang and Daniela who is just amazing and works tirelessly to ensure a great trip for all. The staff on the Amareina are the reason why this cruise a lifetime memory. And a big thank you to all. Read Less
SamATG, Marketing @ APT Travel Group has responded
Hi Judith, Thanks for taking the time to share your experience with us! I have forwarded your comments onto our Europe Team who were responsible for planning your amazing trip and will be delighted to hear the staff made your trip one to remember. We hope to welcome you aboard again soon. Kind Regards, Sam
5 Helpful Votes
Sail Date: June 2016
It was a 50th wedding anniversary celebration for my husband' parents, they had always wanted to do a European River cruise. We could not have been happier with the service provided by APT and the crew aboard the AmaReina. Prior to ... Read More
It was a 50th wedding anniversary celebration for my husband' parents, they had always wanted to do a European River cruise. We could not have been happier with the service provided by APT and the crew aboard the AmaReina. Prior to departure APt were a breeze to deal with, and we were able to purchase drastically discounted Business Class fares because of the cabins we booked. The travel documentation and travel packs from APT were great. Despite high waters we were able to make all our scheduled destinations by boat. The food was of good quality and it was a nice touch that the wines at lunch and dinner were always from the country we were travelling through. The tours and freedom of choice activities were also well planned and designed to make the most of your trip. Some drawbacks were that for the more independent travellers there was not enough free time in some of the ports. Also these cruises can become a breeding ground for germs. I think most of the guests came down with colds and flu. One more advantage was that even though we had a late flight on the last day we were able to stay on board until 2pm and APT had arranged airport transfers for us. Read Less
26 Helpful Votes
Sail Date: August 2015
The first 8 days were changed to the AmaVenita because of low water levels around Nurenburg...and changed to the Ama Reina for the last half of the trip....no problem there. Day one...we entered our cabin 204, Catagory T+ which gave us an ... Read More
The first 8 days were changed to the AmaVenita because of low water levels around Nurenburg...and changed to the Ama Reina for the last half of the trip....no problem there. Day one...we entered our cabin 204, Catagory T+ which gave us an outdoor balcony plus a French Balcony. Very nice, except that another ship was moored right along side us. so - no view except of a neighbouring cabin about 10cm from our balcony. This was to happen frequently during the trip, sometimes with ships moored on both sides of us for hours. When you consider that we paid $22,000 for the 15 days (airfares extra) - anyway -I decided we were quite often a 5star club sandwich. We were told by staff members that this was only going to get worse as more ships enter the tourist market in river cruising in Europe! O.k day nine - first morning on the AmaReina, we are still sleeping, it is 6.45am and in walked the cleaners to clean our room!!!! I did complain and was told that they got the wrong room - not acceptable , by my standards. We had also been led to believe, from the T.V commercials, brochures etc that most days we would be able to walk into towns/villages in our leasure time - this does not happen....mostly we were moored too far from towns, even for tours etc we were taken by bus, sometimes up to two hours, to get to the advertised daily excursion. Budapest was a very welcome exception - we were actually moored very close to town. Meals were plentiful, and very good. BUT, you did need to eat on call, no time to relax -because the days events were so over organized, be back at a certain time, lunch is now! ship is sailing now! Nurenburg was advertised that we could VISIT the Nazi War Courts - not so - we had this building pointed out to us as we went passed on the bus!! Just one of many advertised mis-informations in the brochures. Back to day one - arriving at Amsterdam airport we were met by an APT driver, however he picked up 2 others as well as us so we did not get the promised porterage - and that airport is huge.... The good points...well, if we had not done the trip we would not know that organized, regulated holidays are not for us. We will stick to our usual fly/drive holidays in Europe Entertainment on board was very good. Staff were so attentive that is became quite difficult to say 'good morning' a few dozen times. There was a 'gentle walk' available with most shore excursions - we took advantage of them..... Oh, Well, now I wonder if you will print this. I also wonder at only good reviews, there were many people on board with similar complaints....... Read Less
8 Helpful Votes
Sail Date: April 2015
Just got back off the Amareina after a lovely relaxing week on the Danube, ship is new and very clean, staff are very friendly, nothing was a problem and they were always smiling, what a good bunch, Kate the Manager was lovely too. The ... Read More
Just got back off the Amareina after a lovely relaxing week on the Danube, ship is new and very clean, staff are very friendly, nothing was a problem and they were always smiling, what a good bunch, Kate the Manager was lovely too. The food was amazing, seen some fascinating places, met some lovely people, cabins spacious, we were #306 and it was a great location, never got disturbed, bed so comfy and bathroom great size, brill shower. The meals well what can I say ....... Beautifully presented, always hot and very tasty, plenty of choice, couldn't fault! No problem embarking or disembarkation, very well organised. 5 star from start to finish, I would recommend this cruise in a flash. Now for the down side, NOT a criticism at all, just how we felt, We would of liked to have cruised in the day time a bit more, we liked seeing all the cities, but the day we did Melk and Durnstein and cruised in the middle was the best, so relaxing....... I guess next trip we should check out the itinerary more! A bit too much coach trips for us Read Less
4 Helpful Votes
Sail Date: December 2014

My husband and I just returned from a Xmas Market cruise on the Rhine River on the AMAReina. It was our first river cruise after 20 ocean liner cruises (the last one - Celebrity from Venice to Barcelona). We loved everything about the ... Read More

My husband and I just returned from a Xmas Market cruise on the Rhine River on the AMAReina. It was our first river cruise after 20 ocean liner cruises (the last one - Celebrity from Venice to Barcelona). We loved everything about the cruise, AMA and the ship. It was a wonderful time. The Cruise Manager John Riley was thorough, accessible and witty, handling all of our needs with follow-through and good spirit. The ship was magnificent with large cabins and the largest shower we've ever had. The schedule was relaxing with plenty of options for shopping the markets on our own coupled with tours meeting the needs of different pace-levels of passengers. I had read how excellent the food and wines were on AMA and was not at all disappointed. The special dining restaurant was icing on the cake. I especially loved the view from the cabins, always seeing the shoreline and the smoothness of passage. We had plenty of time to visit the markets but also tours were planned as another option. We really liked how many other passengers we met since interesting folks always seemed to be in the lounge. The whole trip was a very special treat and I would never consider another river cruise line to try - AMA was perfection.

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5 Helpful Votes
Sail Date: December 2014

The ship was fantastic. Best shower on any cruise line. The ship was very elegant. This was a Xmas Market cruise so we mainly sailed in the evening.

The excursions to the port cities was laborious. Long walks to the buses and ... Read More

The ship was fantastic. Best shower on any cruise line. The ship was very elegant. This was a Xmas Market cruise so we mainly sailed in the evening.

The excursions to the port cities was laborious. Long walks to the buses and then long walks to the attractions. Score from 1to 10 = 6.

The meals were mainly buffet and the score was = 6. This was the biggest disappointment of the trip. We eventually ended eating in town.

The restaurant manager was rude but the waiters were great.

Hoped that this would be the best river cruise to book but it was a big disappointment!

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AmaReina (APT) Ratings
Category Editor Member
Cabins 5.0 4.9
Dining 5.0 4.0
Entertainment 4.0 4.2
Public Rooms 5.0 4.3
Fitness Recreation 4.0 3.7
Family 2.0 3.7
Shore Excursion 5.0 3.6
Enrichment 4.0 3.8
Service 5.0 4.7
Value For Money 5.0 4.2
Rates 4.0 N/A

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