We had done the Rhine and couldn't wait to go again. I can't believe this is even the same cruise line. The crew was very standoff-ish. But, we made nice friends and the first few days were decent. Then, at Gottwieg Abby, we were informed that due to a broken lock, we would have to do a boat swap with Tor that night. We'd pack, they would transfer our luggage to another boat while we were ...

We had been planning for our Romantic Danube cruise on the Viking Var for over a year. Eight of us were traveling together to celebrate our 30th wedding anniversary. We have never spent this much money on a vacation ($12,000) before and we were so excited to cruise from Budapest to Nuremburg. The first four days of our trip was a dream. The crew on the Var was fabulous and we could not have been ...

An old adage says, “If a man deceives me once, shame on him, if twice, shame on me. Not exactly true when it comes to dealing with Viking Cruises. You can cancel your Viking cruise but even with “cancel for any reason” insurance with Viking’s Tripmate, you will pay more. You will only get a voucher for that cancellation, and with that voucher amount you will have to start over (including your ...

Our Viking river cruise was a disappointing experience; marred by poor customer service and misleading information. While I appreciate there is a drought and hence impact to the cruise that is out of Viking’s control, how the situation was handled by Viking —delays in shuttling between destinations, multiple accommodation changes, excursions cancelled and lack of transparency/misleading ...