1 Helpful Vote
Sail Date: February 2019
Had 2 cabins took 2 of my grandchildren noise from Centrum until late night and people dragging furniture all hours above me did not make my cabin comfortable .The ship is in desperate need of an overhaul everything looks worn and dated or ... Read More
Had 2 cabins took 2 of my grandchildren noise from Centrum until late night and people dragging furniture all hours above me did not make my cabin comfortable .The ship is in desperate need of an overhaul everything looks worn and dated or rusted .I don't think they every cleaned any windows on any deck and them taking 2 days to get a chair replacement that my handicapped wife needed only came when I went to Guess Services and made the suggestion "why not take one out of an empty cabin" ,within an hour it arrived .Food it fair ,although I give the crew high marks for their friendliness. I also had another incident in regard to my wife's handicappedness and this is second time with RCL ,another in September on the Oasis which has left a bad taste for me . I finalized a 15 day Panama cruise in December and you bet it is not with RCL. Read Less
1 Helpful Vote
Sail Date: February 2019
We selected this cruise because we love royal Caribbean cruise line and we need a quick vacation to give us a break from the cold. I’ll keep it short. Pro’s Great food Excellent staff Clean ship Beautiful areas to ... Read More
We selected this cruise because we love royal Caribbean cruise line and we need a quick vacation to give us a break from the cold. I’ll keep it short. Pro’s Great food Excellent staff Clean ship Beautiful areas to stop in for excursions or just leaving the ship Organized staff and services Cons Not much to do, not enough ship activities Old, old ship. Everyone was saying how outdated the ship and rooms were The coco cat water park was not open yet and we were under the impression it was by all the pics online, very disappointing I will for sure travel Caribbean again but never on the enchantment. Many times during the four day stay I was bored and so were my kids. They had late dinner start times and many times that the adventure oceans kids area wasn’t open. Each day we spent many hours hanging out in our room waiting for something to open or to start. The pool area is old with no slides or much to do so you can only spend so much time there. This wasn’t a win for us. Skip this cruise. Read Less
Sail Date: January 2019
We booked last minute to get on a cruise this year. This was our 11th Royal Caribbean cruise but we've never been on anything less than a 7 day itinerary. I wasn't expecting a lot, but was pleasantly surprised. The staff ... Read More
We booked last minute to get on a cruise this year. This was our 11th Royal Caribbean cruise but we've never been on anything less than a 7 day itinerary. I wasn't expecting a lot, but was pleasantly surprised. The staff crammed nearly every event of a 7 day cruise into a 4 day span. Bobby the cruise director was outstanding. Entertainment was good with the headliner show very good. Coco Cay is a good stop and will only improve with the completion of the water park there. We don't think much of Nassau and didn't go ashore there. The final day of the 4 day itinerary is a slow cruise sea day with lots to do. Dining room service was perfect. The food was typical Royal Caribbean. It's not gourmet but I never left any venue hungry either. Our cabin steward was efficient and satisfied every need. The phone app to use onboard was a surprise to us. Maybe because it was a last minute booking, we missed that detail. Our next cruise, we'll be better prepared for that. Now, this isn't the queen of the fleet by any means. The exterior of Enchantment shows its age but the interior is well maintained. Bottom line is that I'd have no reservations about booking this cruise again. Read Less
3 Helpful Votes
Sail Date: January 2019
For starters, all of the negative complaints on here are more than likely from people who have nothing else better to do with their time but complain. The ship is out in the ocean 365 days a year, it will have rust. There will be wear and ... Read More
For starters, all of the negative complaints on here are more than likely from people who have nothing else better to do with their time but complain. The ship is out in the ocean 365 days a year, it will have rust. There will be wear and tear on the furniture in the rooms. Stop being so nit-picky and just enjoy yourselves! Our only complaint from this cruise was the fact that the "adults only" was not enforced in the Solarium. I understand they opened the pools up on the first day for children because of the cold weather, but there were still families with small children in there the rest of the week. They weren't using the pools, they were getting food from the cafe - which again, I understand it may have been the only food available at some points, but they should have been asked to go back out on the deck to eat it. Instead of the peace and quiet that we went into the Solarium for, we had crying and screaming children - some of which were running around. It was rather upsetting that this was allowed, as it was advertised as ADULTS ONLY. We were on our Honeymoon and left my 11 year old at home for a reason - not to have to deal with other people's kids, because most of them didn't care and just let their kids do what they wanted to do and didn't even attempt to keep them quiet. The only other "issue" was the confusion on dining in the main dining room. I didn't sign up for My Time dining, in fact our papers said our dining time was 6:00. However, when we got on board, we found out we had My Time dining. While it is convenient, I loved the cruises I have been on in the past where you get to know your serving team and they get to know you - we didn't have that this time. Other than that, our cruise was very enjoyable. Our stateroom attendant - room 7650 - was great and attentive. My husband and I had great service at the bar - he had no complaints on the alcoholic drinks. We also had amazing service in the main dining room by Pablo. He was the assistant waiter, but the actual waiter was quite busy, so Pablo took over and was simply AMAZING. I would have loved to have him the whole cruise, but we had him the last night. Again, this was our Honeymoon, so the little celebration they had in the Viking Lounge on the 11th floor was very nice and a pleasant surprise. We paid extra for a balcony room and it was the BEST decision made - our room was very spacious, clean, and definitely worth the extra cost from an inside room. Getting on and off the ship was a breeze. We got to skip most of the lines for the Embarkation because we had passports and filled out all of our information online prior to the cut off. Debarkation was even better - we did the self assist and were off the boat in record time. We stood in line for a little while, but we still went from standing in line, going through customs, getting to our car and onto the highway in less than an hour - we were on the highway by 8 am. Previous cruises I have been on took forever, so this was great. We will definitely be back, just not sure when as I went on this cruise 5 months pregnant, so it might be a while. :) Read Less
2 Helpful Votes
Sail Date: January 2019
My husband booked this cruise as a birthday present and it was a nice gift. I was disappointed in how dated this ship is. Complete with an abundance of brass fixtures and maple wood furniture. The issues that were a sticking point with me ... Read More
My husband booked this cruise as a birthday present and it was a nice gift. I was disappointed in how dated this ship is. Complete with an abundance of brass fixtures and maple wood furniture. The issues that were a sticking point with me was how dirty the windows surrounding the ship were, both inside and out. From all accounts, it seemed that the windows have not been washed since Whitney Houston was at her prime. And other things such as torn fabric and damaged furniture. The food was decent, The Chop Grille was a nice treat. We stayed in a balcony cabin. Again, just very out dated and old. This ship needs to go back to the docks for a major refurb. The cabin was kept clean and the room attendant was very attentive and did a great job. For the same amount of dollars, I could have gone a nicer ship. Read Less
2 Helpful Votes
Sail Date: January 2019
I went on my bachelor trip in late January and we cruised on Royal Caribbean's "Enchantment of the Sea". Needless to say it was the greatest vacation I have ever embarked on. This was the first real cruise I've been on, ... Read More
I went on my bachelor trip in late January and we cruised on Royal Caribbean's "Enchantment of the Sea". Needless to say it was the greatest vacation I have ever embarked on. This was the first real cruise I've been on, and I was interested in how the overall service would be. Here is a short summary of the important components when going on vacation for this ship: Cabin: We stayed in an interior cabin where the rooms are not as big as the ones on the exterior of the boat. Although it was a little small, the cleanliness and kindness of the staff was phenomenal. Food: I thought that the food would be simple (tacos, pizza, chicken, etc.) and although you still have those options, you can choose anything from beef tenderloin, prime rib, escargot, lamb shank, and much more. Great tasting and the waiters were impeccable. Service: By far the thing I was most impressed with on the ship. All of the staff make it very clear that their number 1 priority is to serve you. Drink getting empty? Someone will be there to offer to get you another. Questions regarding the amenities? Staff are very knowledgeable on the location. Overall value: We paid $426 per person for a 3 night cruise (we got the unlimited drink package however, so if you do not get this then it would've been $276 per person). 95% of things on the ship is inclusive in the value you pay, including tip. I would rate the value as excellent. "Enchantment of the Sea" was the first cruise I've sailed with Royal Caribbean, and it certainly will not be my last. I assure that if you choose to sail with this company, your expectations will be exceeded. Read Less
Sail Date: January 2019
We always cruise Royal Caribbean. We have done Disney (great but expensive) and Carnival. We always come back to RC. Last year we cruised on the Oasis. We wanted aomething quick this year and knew this boat would not even compare to ... Read More
We always cruise Royal Caribbean. We have done Disney (great but expensive) and Carnival. We always come back to RC. Last year we cruised on the Oasis. We wanted aomething quick this year and knew this boat would not even compare to that, and I wasn’t expecting it to. I knew it was a small ship,when we booked it. Pros Entertainment was good. The cruise director Bobby is really good. 70s party! Don’t miss it! So much fun! Ceremony of Flags was very nice. Most of the staff we encountered were very friendly. The DJ was great! Jimmy Hopper who was the headliner show was amazing! Cons Ship is old and shows its age. Room was dirty. Shower had mold, baseboards were filthy, there was hair in the drawers and my son stepped on a peice of glass the first day we were in the cabin. We were pretty much rained out in Nassau. Which I know RC can’t control. However since everyone was hanging around on the boat there was nothing to do. Since it was a port day there was not much planned on the activities calendar. RC didn’t do anything to help entertain all these people either. The pool was closed due to weather and everyone was just sitting around. The food was mediocre at best. We never had a meal we were wowed by. Windjammer cafe is way to small to,accommodate the guests on that boat. It was always packed and hard to find a seat. Our room steward was ok. I’ve had far better. He did the minimum to be done. The only time we ever saw him was when he came to apologize for the glass on the carpet. We got no towel animals. Lol Some staff is either overworked or hate their jobs. I encountered this more on Cococay. They were not friendly and actually kind of rude. Our trip was not terrible, but I have had way better food and service on other RC ships. This one definitely needs a little tweaking Read Less
2 Helpful Votes
Sail Date: January 2019
Chose this 3 day because it is 2 hr. drive and son was at scout camp for weekend. Service-perfect. Bartenders, stewards, waiters were all friendly and efficient. Dining room food was good, not great. No lobster night. Prime rib was not ... Read More
Chose this 3 day because it is 2 hr. drive and son was at scout camp for weekend. Service-perfect. Bartenders, stewards, waiters were all friendly and efficient. Dining room food was good, not great. No lobster night. Prime rib was not good. Average at dinner. Lunch had the regular menu and hot table that was great. Breakfast was good. Stay away from the buffet restaurant---not as good as Golden Buffet and menu changed very little. RCCL food has deteriorated over recent years. Entertainment was good but limited. Excursions were offered and a little high so we did our own in Nassau. Nassau is still dirty and crazy. DO NOT DRIVE! Get to Paradise island for a cleaner, safer time. Cococay is the private island. It is magnificent. Snorkeling was great. Saw reef shark, rays, eels, ton of normal colored fish plus flounder and barracuda. The picnic ashore is fabulous .Lots to see including dozens of iguanas. They are turning half of island into a waterpark but it will probably be great. RCCL should have more ships using Cococay. Cabin is typically small like all cruises but well laid out. Getting on and off the ship is a breeze. Overall fun but food is a big part of cruising and it disappoints. Cococay makes it worth it. Read Less
3 Helpful Votes
Sail Date: January 2019
This cruise was absolutely terrible, this was me and my husbands first cruise experience the cruise ship is so unorganized. The cruise never told us anything about downloading an app that tells you the time of everything and also did not ... Read More
This cruise was absolutely terrible, this was me and my husbands first cruise experience the cruise ship is so unorganized. The cruise never told us anything about downloading an app that tells you the time of everything and also did not supply us with Times of dinner, breakfast, or lunch. The last day of the cruise we got a bill with everything we had purchased they ran my card for the drink packages the first day ,and still wanted to me to pay for it. They told us that it would just come out of my bank account. They didn’t not inform us the that it would just be coming out of my bank account when we purchased it . There was no warning about how in Nassau the Atlantis location you had to purchase 5 different passes just to go through the building. You aren’t allowed I’m the swim in the pools or go on the beaches without buying a pass in the Nassau Atlantis location. The bands on the ship where terrible as well. Read Less
Sail Date: January 2019
This was an excellent way to wind down from the holidays and enjoy a vacation holiday with our family. It was a family reunion and we were accommodated for a family meeting, as well as enjoying our evening dinners together. There were ... Read More
This was an excellent way to wind down from the holidays and enjoy a vacation holiday with our family. It was a family reunion and we were accommodated for a family meeting, as well as enjoying our evening dinners together. There were approximately 40 of us and no one complained about anything. Although the talent in the show was excellent, it was geared more to an older Caucasian audience, which was not entertaining for the 40 members of our family onboard. All of the service attendants were attentive and friendly. Our waiting staff was always on point and we had an amazing chef, Chef Eunise who went out of his way to cater to my picky culinary tastes. The food prepared was excellent, as he went above and beyond. The island of Coco Cay was an excellent way to spend the day off the ship and have the beach and bar-b-q experience. Royal Caribbean Enchantment of the Seas was a great experience. Read Less
Enchantment of the Seas Ratings
Category Editor Member
Cabins 4.0 4.0
Dining 3.0 4.0
Entertainment 4.0 3.9
Public Rooms 4.0 4.3
Fitness Recreation 4.0 3.9
Family 4.0 3.9
Shore Excursion 4.0 3.9
Enrichment 3.0 3.6
Service 4.0 4.4
Value For Money 4.0 4.0
Rates 4.0 4.2

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