Sail Date: January 2019
After standing in line for 30 minutes on three different occasions and a phone call between my travel agent and Royal Caribbean that was over an hour long on the fourth day of the cruise it still took them till day six to honor my perks. ... Read More
After standing in line for 30 minutes on three different occasions and a phone call between my travel agent and Royal Caribbean that was over an hour long on the fourth day of the cruise it still took them till day six to honor my perks. I was only given 1 1/2 hours to make it to the spa to take advantage of the complimentary treatment that was part of my cruise package. We were not able to use the Johnny Rocket's perk since they didn't validate it till the last day. You would think that speaking with four different guest services representatives that they could have fixed the problem a lot sooner and not taken up my vacation time. Our cabin steward was rude and we didn't get a clean glass for four days. One of our cabins had a problem with the safe and called guest services. They were told someone would be right up. After another call the next day, someone finally did come. I booked three balcony cabins together at the same time and they sent two of our party of seven to a different dining table. We missed having dinner as a full group the first night. Other than the food and wait staff in the dining room being great, I was not impressed with my first (and probably last) Royal Caribbean experience. Read Less
1 Helpful Vote
Sail Date: January 2019
Third time on this ship. Love it. Brought my daughter and family. Great kids program. Coastal Kitchen is awesome for junior suites dinners. Love the North Star, bumper cars, basketball, volleyball, roller skates, soccer, Rip Cord by ... Read More
Third time on this ship. Love it. Brought my daughter and family. Great kids program. Coastal Kitchen is awesome for junior suites dinners. Love the North Star, bumper cars, basketball, volleyball, roller skates, soccer, Rip Cord by iFly, Flow Rider, great shows and entertainment in Royal Theater and Two70. We will rock you, the gift, and spectra. RCI also has the best loyalty program on the seas. Free drinks after 75 days which can be reached in 38 in a mini suite. No other cruise line does that. It seems RCI has trained their staff well. They are really eager to please and ready to fulfill your every wish. The new embarkation procedures worked flawlessly. From the time we dropped off our bags I don’t think it was more than 15 minutes before we were on the ship. Submitting a picture on line before and printing your own boarding pass made that possible. The actual cruise cards were then waiting for you in your cabin. I’ll be back !!!! Read Less
1 Helpful Vote
Sail Date: January 2019
Overall it is a nice ship and the entertainment and shows were top notch!!!! The food in the dining room was good but offered very little changes in menu. I would have liked to have had key lime pie offered during the 8 days but was not ... Read More
Overall it is a nice ship and the entertainment and shows were top notch!!!! The food in the dining room was good but offered very little changes in menu. I would have liked to have had key lime pie offered during the 8 days but was not available. The servers were new but after a slow start on the first day they were very good!!!!!!! The Head Waiter - Merri Chris was awesome as well as Rodion and Maksim!!!! They made it very special and always ensured that everything was good!!!!! I feel they went above 100%!!!! Merri Chris is probably the Best in the Business.......she was spot on in Customer Service!!! Lots to do on the ship too including flying, dodge em cars, roller skating, movies on the big screen, break out room, North Star that takes you high up over the ship and a wonderful Band called Switched On...probably the Best I have heard on any cruise ship!!!!!! Thanks, Alan! Read Less
1 Helpful Vote
Sail Date: January 2019
We booked this cruise on a whim during the Black Friday sale frenzy. We booked 5d balcony on 13th deck aft. If you are prone to motion sickness and are a light sleeper, DO NOT BOOK THIS CABIN! We felt every movement of the ship and ... Read More
We booked this cruise on a whim during the Black Friday sale frenzy. We booked 5d balcony on 13th deck aft. If you are prone to motion sickness and are a light sleeper, DO NOT BOOK THIS CABIN! We felt every movement of the ship and heard every thump and bump from the Windjammer above. Good news is, we are very hard sleepers and didn't get sick from the movement, so, we were fine! I did so much research in the few months leading up to the trip. I knew the cruise was sold out, so, in order to improve our experience, I purchased a number of upgrades: The Key, Deluxe Beverage Package, 5 nights specialty dining package, and I am confident that these upgrades made the trip. EMBARKATION We arrived at Cape Liberty between 10 and 10:30. My mother-in-law dropped us off, so it was seamless...she just whipped around the loop, we hopped out, a porter took our bags, and we were pointed inside the terminal. Once inside, I asked the first staff I saw where to go if we had the Key. They pointed to the special suites/pinnacle security line (and upon further observation, the sign to change to include the Key). We walked through security and were again pointed to the suites/pinnacle/Key line for check-in. We had checked in online, so she just stamped our set-sail pass, double checked that our pictures were good (they were), and gave us a card with Key details. She then had us sit with the suite/pinnacle group. The seating area was already pretty full, so we snagged two open chairs in the front row. We probably sat for about 15 minute (just enough time for me to run to the bathroom) and then they announced that we were about to board! We were literally the FIRST TWO passengers on board! Once on board, there was a small table set up with the Key signage. We went up to staff manning the table and they asked for our name and cabin number. They flipped through a number of envelopes (no more than 100) and handed us ours. It included a welcome letter and information about day 1. We were then pointed to the theater to drop our carry-on. Once at the theater, we dropped our lugged and received another envelop with Key wrist-bands and a schedule of Key only activities (most reserved times were early am or late pm). We didn't do any of the activities (FloRider, rockwall, iFly), but we did do Northstar! We then set off to make our reservations for the 5 night dining plan. I went to Guest Services first and they sent me to "any of the specialty dining" venues. Came upon Wonderland first which had 2 couples ahead of us that were clearly having all sorts of difficulty. Finally, it was our turn. I had written out on a sticky note all the places we wanted to go and when. Sadly, she would only make 3 out of 5 for us because the line was getting long. By this time, deck 5 was getting BUSY, so we headed up to upper decks to explore. We grabbed a couple of drinks at the Pool Bar (used Setsail Pass as we hadn't received SeaPass yet). After exploring pools, Seaplex, etc, we headed down to Chops for our Key lunch. It was AMAZING! Delicious food, great service! After lunch, we asked the Chops hostess if she could make our last two reservations. Sadly, by then, Chops was completely booked on the last night :( We ended up doing: Jamies, Wonderland, Chops, Jamies, Jamies lol We did Izumi for sushi making class one day, so, chose not to eat there for dinner. At exactly 1 pm, our cabin was ready. We weren't finished with lunch yet, so we missed the rush to the cabins. By the time we finished, we hopped right on an elevator. Our room was large, clean, and had beautiful views. Again, the complaint would only be that you feel every movement of the ship and the sound from Windjammer in the early morning. Our luggage had already arrived and our carry-ons were placed in the closet. We unpacked, and went to muster. The rest of the cruise went by in a blur. Our days at sea were spent eating, drinking, trivia, naps, bingo, pub crawl, sushi making class, Northstar, galley tour, etc. SHOWS We enjoyed all of the shows, though we like the Gift the best (despite negative reviews, we found it impressive and entertaining). Definitely took a while to catch on to the story. Spectras was great, but it had technical difficulties during our show. We Will Rock You has FABULOUS music, but a silly story line and is way long for a cruise show. We made reservations ahead of time, and with the Key were permitted to sit in the suite reserved seating. We also LOVED Pandoras Box (Aerosmith cover band). Sadly missed Mosaic and weren't interested in the other acts (adult comedy was way too late for us haha) DINING I did breakfast in Solarium a few mornings which was fantastic. Smaller selection that Windjammer but had everything I wanted and WAY less crowded. We also did Two70 one morning and then I remembered complementary continental breakfast room service, so we did that the rest of the trip bc it was nice having coffee delivered to the room each morning. Lunch in the MDR was horrible, though it was fun to sit with strangers. Johnny Rockets and Windjammer were good, as were the Two70 sandwiches. Dinner in MDR was mediocre. Wondering if we would have liked it more if we hadn't been spoiled by the specialty dining venues? We only ate in MDR twice (2 formal nights). It was pretty and menu was nice, just wasn't up to the caliber I remember pre-specialty dining. Service was hit or miss as the MDR got VERY busy. Room service dinner was GREAT! Sorrentos late night was fantastic! PORTS We only had 3 stops: Orlando, Nassau, Cococay. For Orlando we booked the shuttle to Universal. We docked at 7 or 7:30 and were enroute by 8 am. We were at the parks as soon as it opened and were allowed to stay until 4:30. PLENTY of time to do everything we wanted more than once. We didn't have Express Pass, but utilized single rider lines and never waited. Seriously, might be the best trip we've ever had to Universal. We were there on a random Tuesday in January, so that helped. Nassau was a bit of a mess. With the Key we were supposed to receive priority disembarkment at ports. We received a letter before Orlando telling us how to utilize that at all ports (didn't need it at Orlando as we had an early excursion through the ship). Well, we met at the Music Hall where they had a few other excursions waiting. Well, it took approx. 2 hours for local authorities to clear us. By then, the excursions were running late and other passengers had started crowding the stairs and hallways to get down to the gangway. It was a MOB! We abandoned the wait and headed up to pool deck for some drinks until things calmed down. We heard from our friends with the Key that once they were cleared, they just let everyone off at once and it was chaos. We hopped off the ship at 12:30 no problem and caught a cab to Breezes were we had booked a day pass (AMAZING btw). We were fortunate enough to be able to tender to Cococay and had an amazing day sipping drinks at the floating bar and laying out on the beach. We caught one of the last tenders back and saw first hand why the tender gets cancelled sometimes - crazy waves heading back and very rocky getting back to the ship! Cococay will be quite impressive when all the construction is completed, but I loved the simplicity of the island as it was. All in all, it was a great cruise. Biggest complaint would be the elevator situation, but I knew that going into it. We're fairly easy to please, and quite enjoyed everything the ship had to offer. Read Less
Sail Date: January 2019
Had s great cruise. Food was excellent and the service terrific. Way better than our last Norwegian Cruise in every way. American Icon was the restaurant we had all our dinners and I can't say enough about the service and the food. ... Read More
Had s great cruise. Food was excellent and the service terrific. Way better than our last Norwegian Cruise in every way. American Icon was the restaurant we had all our dinners and I can't say enough about the service and the food. Saji our waiter was great!!! It was the right size ship for the many days at sea headed to the ports of call. Big indoor pool areas that are great in cold weather. Never had to fight to get a seat anywhere on board. The bars were great and it was easy to get a spot at any of them. Even with the large numbers of people on the ship nothing ever seemed really crowded other than the lines waiting to dis embark the ship at the ports of call. I can say with one hundred percent certainty it was the best cruising experience I've had to date and Royal Caribbean will be my choice for future cruises. Read Less
5 Helpful Votes
Sail Date: January 2019
Well me and my honey was so excited about going on anthem of the sea so they told us we where get a good deal and we booked balcony view to Nassau and coco cay and Orlando so it start like this we got on the boat and they rushed everyone ... Read More
Well me and my honey was so excited about going on anthem of the sea so they told us we where get a good deal and we booked balcony view to Nassau and coco cay and Orlando so it start like this we got on the boat and they rushed everyone into the 1 buffet and people where standing up to eat and after that we start cruising and we end up staying in Orlando Florida for 2 days when it only suppose to be one day and we end up still get charger for a port we didnt go to and after we got settle our room didnt have no soap and when it was time to take a shower the shower water smell like sewer water and we report the promblem and then they place some pillow case on our bed with dry up mucus on the pillow case so horrible I.had to call for 3 more pillow case when they only sent 2 and then we pay for the Atlantis not knowing that the water was ice cold because the heater were out and the beach was clothes and a couple of water parks and after we found out all this they still would refund us our money for a park that we couldn't even use and the works eve said that they wouldn't be in that water only if they have to lean it and that's when they but on the warmer cleaning gear to wash the pool and even when they got out they where all shaking because it was super cold so after all that the cruise people kept telling me to just call coustomer service and that's what I did and now I'm waiting to hear back from them because this was the worse cruise ever and to set it off the shows where cancel most of the time so the boat was just like being home without a TV. Please watch how you spend your money because this was not a good cruise and everybody I talk to on the ship was super mad about everything. Sorry so sloppy in a rush. Read Less
2 Helpful Votes
Sail Date: January 2019
This was a great vacation for my husband and I! Lots to do delicious food, fabulous entertainment, and a great room. We did do a lot of the upgraded dining, we started with chops and then wonderland the next day because we had the buy one ... Read More
This was a great vacation for my husband and I! Lots to do delicious food, fabulous entertainment, and a great room. We did do a lot of the upgraded dining, we started with chops and then wonderland the next day because we had the buy one get one deal. They were both fantastic. We also did Jamies and Chef's table I would recommend both. The lunches an dinners we had in the Main Dining room were also solid. Really enjoyed the cruise director and director of activities. The shows were just as good as the last time we saw them. We booked Anthem again for next February. They were also very good this cruise of keeping kids out of the solarium. Overall we had a great time and great service. Also very much appreciated that Royal Caribbean had an LGBT mixer every night. Great to meet everyone and enjoy a glass of wine. We even banded together to win Madonna trivia! Would very much recommend this ship. Read Less
1 Helpful Vote
Sail Date: January 2019
Myself, my husband, his one sister and her husband, his other sister and my sister and her husband (7 of us in total) decided to take this cruise. We live in New Jersey, so sailing out of Bayonne is very convenient. Also, the price for ... Read More
Myself, my husband, his one sister and her husband, his other sister and my sister and her husband (7 of us in total) decided to take this cruise. We live in New Jersey, so sailing out of Bayonne is very convenient. Also, the price for this cruise was very good. Having sailed on RC and other lines out of Bayonne, we are familiar with the port and feel comfortable cruising from there. The day finally came and we were all excited. We had a car service pick us up at each of our homes. My husband and I were the last to be picked up and we were on our way. Now, we had each received an email stating that the ship was to be late arriving because of a medical emergency, so we expected a delay. We were right to expect this. The closer we got to the port, the longer the line got. I would say we waited in the traffic at the port for about 1 to 1 1/2 hours. No big deal, we were on vacation!! I do wish there was some sort of security policing the road that enters the port to the ship. Most of the cars waited their turn in line, but there were those who cut around, drove up on the shoulder and even those who drove backwards to get to the ship sooner. It was annoying, but didn't ruin our time. When we finally got to the ship, it was smooth sailing. Our driver dropped us off right at a porter, he took our luggage (we tipped him well) and we walked across the road and into the terminal. After showing our cruise pass and our passport, we walked through the terminal, up the escalator(stairs for me) and right on to the ship. So, by 12:30 we were on vacation!!! The first place we went was to 270 to have lunch. The roast beef sandwiches did not disappoint. I think we were able to go to our cabins around 1:30pm. Our luggage was all there waiting for us. We unpacked, and relaxed and then headed back to 270, which was our muster station around 3:15pm. The Ship: Having only been on the Explorer and Mariner (from Royal Caribbean), I was a little nervous about the size of the ship, but I shouldn't have been. I really never felt like there were 4900 people cruising with us on this trip. There were times where there were some small lines, but nothing to worry about. The variety of restaurants, bars, entertainment venues, activities, pools, etc were plenty to keep everyone happy. Whether I wanted to find a comfy chair to read in, or join my family at the pool, or work out in the gym or have a glass of wine or take a nap, there was always something to do and somewhere to go. The ship is laid out very well, and after a day or two, I stopped going in the wrong direction (missed the color coded carpets on some of the other ships). The other nice thing about having such a large ship is that you get lots of exercise walking back and forth and to and fro. I did a full cabin review below. The cabin is large, and although it has a nice couch it lacks a chair and table. Our cabin steward was adequate, but nothing special. He did take care of any request we had, but didn't go above and beyond. He wasn't engaging and often looked overworked and exhausted. He was respectful and very nice, just lacked energy. Also, our steward did notify maintenance that our air conditioning wasn't working and it was taken care of on the third day. We opted for late seating traditional dining. Since there were seven of us, we were sitting at a table for eight by ourselves. We were in the Grande restaurant on the third floor. Albert was our waiter and Windry (sp?) was our assistant waiter. They were excellent. Honestly, Albert ranks up there as one of the best waiters I have had on almost 20 cruises. The new menus have you ordering dessert when you order your meal, and the ice cream choices were only chocolate, vanilla and strawberry. However, when I mentioned that my favorite RC ice cream is pistachio, we received it every night of the cruise. When we said that we missed the savory bites that RC used to have, they appeared on our table every night as well. My husbands ice tea and lemons were there every night, coffee was brought out for all of those who were drinking it, my hot water and lemon was delivered every night after the entrée and our wine glasses were kept full all through dinner. I, honestly, found the food to be very good. There were some meals that were better than others, but overall, the food was hot and fresh and of decent quality. We frequented the wine bar, Vintages every night before dinner. Mariana and her crew were outstanding. We were able to purchase a wine package to have there and in the dining room. We also attended a wine tasting there that was informative and fun. I didn't really frequent any of the other bars so I can't comment on them. I know some in our group did and had decent service, as well. We went to some of the shows, including the magician, comedian and the love and marriage game as well as some of the music held in the bars. All was good and entertaining. The only signature show that we saw was, We will Rock you and we all thought it was very good. We all definitely missed live music around the pool on the days we could be out there and wish that there had been some outside entertainment. I, for one, do not like the big tv screen which always has something playing on it, just my honest opinion. We also spent some time, alright, a lot of time in the casino. Ended up losing a little overall, but had a good time. Most of the dealers were decent and some were actually very good. Overall, the service was very good. Most of the staff greeted us and were trying to make our experience a good one. I did have to get my own drinks in the Windjammer every time, with the exception of once. But, I don't place blame on the servers, it was just that there were so few of them and so many passengers. The weather this trip was what you would expect in January coming from Bayonne, meaning it was cold a lot of the time and it was also pretty windy. We were all disappointed that we couldn't get to Coco Cay, but we understood that it was unsafe. I have been on tenders that have had difficulty getting passengers off the tender and back on the ship and it was no easy task. Although not ideal, I am sure it was a good call. The captain made a decision to take a westerly route returning north and we had pretty smooth sailing. The ports were not the reason we were on this cruise. Really, there is nothing to do in Cape Canaveral. We took an Uber to NASA and enjoyed our time there. The next day we went shopping and to the beach, but it was too windy to stay on the beach. Many passengers went to Disney, most of the 900 toddlers were gone for at least one of the two days and I think it was the main reason for many of these families to choose this cruise, which made it good for them. Nassau was fine. We went over to the Atlantis one day, but again, it was so windy, we couldn't really stay on the beach. We had a drink or two and returned. Our transportation was a taxi that cost $4 each way per person. The second day we just walked around the town, went to the straw market, which was disappointing. The last time I was there it was filled with more handmade crafts, not now, most of all the vendors were selling identical items. We did not use any of the ships excursions so I can't really speak to them. Disembarkation went very smoothly. Our number was scheduled to be called at 7:40am, it was called around 8:10am. We got a porter to help with our luggage, he breezed us through the immigration line and we were out of the terminal by 8:40am. Overall, this was an excellent trip, there were a few glitches, but that happens no matter where you go or whatever you do. You have to make the best of it. There is really so much to do and eight days didn't seem long enough to do it all. I would, absolutely, cruise on RC again if the cruise is right and it fits in my schedule. Sailing from Bayonne makes it very convenient and keeps the cost down, however, I have done most of the itineraries and like to change it up. But, for a relaxing cruise, sailing from Bayonne really can not be beat. Read Less
1 Helpful Vote
Sail Date: January 2019
The ship is very nice and has a fairly easy layout. The décor was very nice also. The weather played a huge role in things. It was much cooler than expected which was a bummer. Although I didn't feel like there was much to do ... Read More
The ship is very nice and has a fairly easy layout. The décor was very nice also. The weather played a huge role in things. It was much cooler than expected which was a bummer. Although I didn't feel like there was much to do during the day, there were shows in the evening that helped to make up for it. I found myself in my cabin more than any other cruise I have taken. I noticed that the TV channels were lacking. Lots of RCL channels but not much else. The casino was awful. The cigarette smoke was strangling. The food on this ship was pretty bad....tasteless to the say the least. It didn't matter whether I was in the Windjammer or the Dining Room. However, the pizza is very good and the desserts are pretty good. I had a wonderful cabin steward and dining room attendants but noticed that most of the other crew were not so friendly and helpful. Read Less
1 Helpful Vote
Sail Date: January 2019
The childrens program for 9-12 is awful and there was no clear schedule so even if there was something of interest you had no idea when it was going to occur. You need a reservation to do anything fun and you only get to do them ... Read More
The childrens program for 9-12 is awful and there was no clear schedule so even if there was something of interest you had no idea when it was going to occur. You need a reservation to do anything fun and you only get to do them (iFly, North Star) once per trip. The lines to do the activities in the seaplex (bumper cars, roller skating, trapeze) were really long and only some people could participate. the Royal IQ app didn't work to make reservations for things at all so the Guest services always seemed crowded. On the plus side the room steward was very nice as was the majority of the staff. Only ding on the staff were the ones who should have been the best, the activities team. they just seemed not invested in what there were doing and unless they were running the activity they were just putting in their time but not their energy. Also they didn't plan well for the weather issues, not dinging them for skipping Coco Cay but they should have responded with more activities for a broader range of ages and intersets, there were no changes made to reflect the cold and how it would be keeping people inside more. I seriously doubt we'll do another Royal cruise after this experience. Read Less
Anthem of the Seas Ratings
Category Editor Member
Cabins 5.0 4.5
Dining 4.0 3.7
Entertainment 5.0 3.8
Public Rooms 5.0 4.1
Fitness Recreation 4.0 4.0
Family 5.0 4.0
Enrichment 3.0 3.5
Service 5.0 4.0
Value For Money 3.0 3.5

Find an Anthem of the Seas Cruise