1 Helpful Vote
Sail Date: December 2018
We chose this cruise and cruise line because they were less expensive than others, and had good reviews. I also wanted to see Europe at Christmas time. I was not disappointed. Had a wonderful time. This cruise was so well done, every ... Read More
We chose this cruise and cruise line because they were less expensive than others, and had good reviews. I also wanted to see Europe at Christmas time. I was not disappointed. Had a wonderful time. This cruise was so well done, every excursion, guided tour, and everything in between was exceptional. The staff on the ship were so nice, kind, and very helpful! The food was amazing, so many choices on the menus, but not overwhelming where it was super hard to decide. I loved that the cruise was rather small in size a very intimate atmosphere. The ship was easy to get around, and felt quite cozy no matter where you were. Our cruise director Bart was just a super great guy! So personable, and knowledgeable. Anything we needed he was right there to take care of it. I loved this cruise so much we are already planning our next one. Read Less
1 Helpful Vote
Sail Date: December 2018
I chose this cruise as I have always loved Christmas markets and have German heritage. My sister and I did this cruise together for a milestone birthday. We spent a few days exploring the glorious city of Vienna, Austria before boarding ... Read More
I chose this cruise as I have always loved Christmas markets and have German heritage. My sister and I did this cruise together for a milestone birthday. We spent a few days exploring the glorious city of Vienna, Austria before boarding our cruise ship there. Avalon took over from there. The Avalon Vista was a beautiful ship. Meals were superb, crew was exceptional and excursions and tours were informative and fun. Our cabin was spacious and generously appointed. Service was great - crew (and especially our cruise director Gusta) were accommodating, friendly and extremely organized. We cruised along the Danube River and enjoyed several ports and port excursions. Ending in the city of Prague, this was a trip of a lifetime and I would highly recommend Avalon river cruises. I have been on several cruises on large cruise ships and this experience was by far superior. Thanks again Avalon for this adventure! Read Less
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1 Helpful Vote
Sail Date: November 2018
We choose this cruise because of the Christmas markets and the cities we would visit. We did the pre-package in Prague. The cruise itinerary was changed due to the low river and we lost cruising on half the river, but only one port, ... Read More
We choose this cruise because of the Christmas markets and the cities we would visit. We did the pre-package in Prague. The cruise itinerary was changed due to the low river and we lost cruising on half the river, but only one port, Nuremberg. The ship was also changed, but it was sister ship, so it was not a big issue. They did not change the app when you logged in to show the change in itinerary. This was our first river cruise after doing about 5 of the big ocean cruises. What we loved: - The staff on the ship was excellent. Very helpful, very knowledgeable and happy to be there! - Salzburg was an amazing day trip. I would love to more time there. -The guides on the tours were great! Very knowledgeable. - The food was great (but see note below for more information) -The buffets for dinner and lunch that were offered (see not below) - You get to know many of the people cruising with you because of the small boat. What we didn't love - Since it is a small boat you eat dinner all together for the most part. Some of the nights they offered a buffet upstairs from the main dining room. We loved that option when it was offered. -When everyone dined at the same time it was very loud in the dining room. -There is not room service for dinner, only breakfast. - Many times there was only one tour offered so you will split into groups, but then basically walk over each other during the tour. What we would do different -Pack really warm clothes- long underwear, hand and feet warmers. A couple days were very cold -Go out on your own if you are the type who doesn't want to move with 200+ of your closest friends- we did that in Vienna and had a wonderful time - Make reservations on the pre or post trip for dinner. - I would do the post trip over the pre trip if I had to choose. Simply due to time change and jet lag. If you can do both, then for sure do both! Read Less
Sail Date: October 2018
We were interested in trying a river cruise because several of our friends had enjoyed them. Our travel agent recommended Avalon--highly!! And this particular tour included a number of places we had not visited on our previous travels. ... Read More
We were interested in trying a river cruise because several of our friends had enjoyed them. Our travel agent recommended Avalon--highly!! And this particular tour included a number of places we had not visited on our previous travels. The ships we sailed on were both fantastic. They were in excellent condition. Our rooms were actually roomy. The food was superb. The crews were most accommodating, and Christina (our cruise director) did a masterful job making everything happen, despite the challenges of a medical emergency, inclement weather, and the low water levels on the Danube. The optional excursions were well worth the extra expense. All of the tour guides were knowledgeable and personable. The shipboard activities were also well done, and entertaining. We also had a grand time exploring on our own, especially in Prague. We were also very well taken care of during both our arrival in Prague and departure from Budapest, even at 3.30AM!!. Maybe the most lasting impression will be the experience of meeting and getting to know people from all over the world during our cruise. We met many people who we will remember for a very long time. Given all this, and so much more, there is no doubt that we would love to do another river cruise in the future, and if it happens, it will be on a Avalon ship. Read Less
Sail Date: October 2018
This cruise went along the waterways that my wife and I really wanted to travel on. From the time we checked in, the staff was friendly, professional, and provided attention to detail. All of our needs were met and the staff made it a ... Read More
This cruise went along the waterways that my wife and I really wanted to travel on. From the time we checked in, the staff was friendly, professional, and provided attention to detail. All of our needs were met and the staff made it a point to remember what our choices were so they could better anticipate what would make us happy. The excursions were great and we learned quite a bit about the different towns along the way. I met people on my trip, that I'll never forget and made new friends. The cabin was nice, clean, and quiet. The entire ship was clean and easy to maneuver through. The food throughout the day was delicious and plentiful. The service was excellent. There was live entertainment that kept the fun alive into the night. Overall, the entire cruise was amazing and I'd highly recommend Avalon Waterways to anyone who is considering river cruising. Read Less
Sail Date: October 2018
This was our first river cruise and based on our experience, certainly not the last. Despite record low river levels at both ends of our trip that required more motorcoach time, Avalon went above and beyond to make up for something that ... Read More
This was our first river cruise and based on our experience, certainly not the last. Despite record low river levels at both ends of our trip that required more motorcoach time, Avalon went above and beyond to make up for something that was out of their control. Extra excursions at no charge, partial refunds and their overall willingness to bend over backwards for their guests makes them the go to cruise line in my opinion. Our ship, the Vista, was a pleasure to cruise on. The crew was very attentive at all times. The food and service in the dining room was fantastic. Wine selections were all excellent. Stand outs for us were Lucas the maitre'd and our server Steve. These guys made every meal memorable. Our stateroom was roomy and comfortable. Always clean and well stocked. We even had laundry done and it was finished the same day. Lastly, our time on this trip was virtually flawless primarily due to the tireless work by our cruise director Ana. She was a pro from beginning to end, taking great care of all of us. And still smiled despite taking a "beating" by a few guests over the river levels. Some people just don't get it... All in all it was a marvelous experience. We can't wait to do another river cruise and it will most definitely be with Avalon. Read Less
Sail Date: October 2018
We booked aboard the Avalon Vista from Budapest to Nuremberg. We really had a wonderful trip. Due to low water levels our cruise had to be altered multiple times. Avalon handled these changes nearly seamlessly and bent over backward ... Read More
We booked aboard the Avalon Vista from Budapest to Nuremberg. We really had a wonderful trip. Due to low water levels our cruise had to be altered multiple times. Avalon handled these changes nearly seamlessly and bent over backward to ensure that we were happy. They went above and beyond. I don't remember hearing hardly any complaints. Our cruise director Istvan Pinter was wonderful. Calm, cool, collected, helpful, understanding and more. It can't have been easy to handle the logistics of all the changes. We may have had to take a bus in a couple unexpected places but the trade off was hardly a cloud in the sky! Beautiful, warmer than expected weather every day!! Not one rain drop. The Avalon Vista is a great ship. Clean, well appointed. The staff was very friendly and accommodating. Some of my favorite places on this trip were an unplanned outing to Bratislava, Slovakia; our excursion to the Bohemian town of Český Krumlov; and Durnstein. The food was generally amazing! There was only one day at lunch when I had a hard time finding something I liked. I am sure if I had asked they would have made me something as well. They were very good about that. All in all this was a great trip. Avalon is great and the Vista was great. I know there are other companies that cost a lot more, and I don't know why anyone would chose them over Avalon!! Our time in port and our excursions were wonderful! The only things I had any complaints about were I wish there had been a better beer selection on board (the WINE however was amazing) and I wish someone had suggested that some of us might like to ride a bike along the river instead of being on board for the shortest distance between ports (15 - 20 miles). Read Less
2 Helpful Votes
Sail Date: October 2018
What we wanted - cruising down the river with views from our balcony. What we got - bus trips and views of other ships docked cheek by jowl. The Danube has been in low water state for MONTHS apparently and so each cruise line has ... Read More
What we wanted - cruising down the river with views from our balcony. What we got - bus trips and views of other ships docked cheek by jowl. The Danube has been in low water state for MONTHS apparently and so each cruise line has restricted the number of ports of call and anchored for days in some, essentially just providing an hotel for the night and bus tours for the days. We were supposed to sail from Budapest to Nuremberg but ended up with less than half of that ( and mostly tied up at dock at that!) The ship, accommodation and staff were very good indeed, but we should have been advised months before we sailed that the brochure was a fiction! Not a happy cruiser! Apparently Viking passengers have been offered a 25% refund, no such offer from Avalon. To say we are disappointed is clearly an understatement Buyer beware, as this may continue in 2019 unless there are floods this winter. Read Less
Sail Date: September 2018
Our travel agent recommended Avalon Cruise Lines, as we had no previous cruise experience. our on board cruise director, Mauro, was the best and completely engaged. All the various shore excursions were well organized and came off without ... Read More
Our travel agent recommended Avalon Cruise Lines, as we had no previous cruise experience. our on board cruise director, Mauro, was the best and completely engaged. All the various shore excursions were well organized and came off without a hitch. All the service crew, including housekeeping and wait staff were superb. Our cabin was spacious and having the wall to wall- floor to ceiling French balcony windows was a real plus. The on board musical entertainment was delightful. The quantity and variety of the food was a plus and the quality never declined. Having open dining seating lead to many happy conversations with different groups of friendly travelers. Everyone involved with Avalon was accommodating to our wishes. It was a memorable cruise. We had many photo opportunities taken from the ship as it passed by the castles on the Rhine River.. We liked the experience of passing through the many locks and remarking on the engineering wonders. Read Less
Sail Date: September 2018
What a marvelous start, all of the crew treated us as long term good friends, right from the Captain to the room staff. Our Cruise Director Ms. Barbara Bocz proved to be the number one person to handle all requests , solve any problems ... Read More
What a marvelous start, all of the crew treated us as long term good friends, right from the Captain to the room staff. Our Cruise Director Ms. Barbara Bocz proved to be the number one person to handle all requests , solve any problems and in doing so, made us all happy to be onboard! The accommodations, meals, staff services in all areas far exceeded any preconceived expectations. It’s impossible to mention all the staff by name but we do wish to make special comments on the extra efforts made by Lucas, head of dining and two fantastic young ladies Beden and Mimi who were wonderfully enthusiastic and full of fun in making our meals a every enjoyable experience. Charlotte our room (233) daily basis attendant looked after our accommodations expertly and in very friendly manner . News of the required transfer to the second ship came because of river water levels , Barbara stepped up here, professionally handling all customers concerns whether staying with the cruise or going on by bus. Those that took the remainder of the trip by bus were totally refunded the days they missed on the ship and were provided hotels, transportation and food on behalf of Avalon!! We decided to stay with the cruise and received a cash compensation for our trouble. Our Cruise Director Barbara stayed on the Visionary which was fantastic!! We did have a fantastic time on the cruise and look forward to doing it again! Read Less
Avalon Vista Ratings
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