We chose this cruise based on the marketing done by scenic and had expectations of a five star luxury cruise. This was not the case, the air conditioning on the ship was inconsistent in the lounge and the bar ...

Sail Date June 2019

JaimeB

2 Reviews Written

7 Helpful Votes

Older ship and old age group

Scenic Crystal

Europe - All

We booked this on our travel agents recommendation, as we told her that we wanted a 5+ star experience and the best ship/company. Also, this was our first river cruise. We've done about a dozen ocean cruises on ...

Sail Date June 2019

ds.offenbacher

1 Review Written

2 Helpful Votes

Cruise line is over rated

Scenic Crystal

Europe - River Cruise

We did a European river boat cruise with Scenic. With river cruises you need to be aware that if river levels are either to high or to low your cruise may become a bus tour. We were very fortunate that we were ...

Sail Date August 2018

turner valley

1 Review Written

4 Helpful Votes

Not as advertised in some respects

Scenic Crystal

Europe - All

We chose this cruise because we wanted to do a Rhine cruise, due to advertising and based on recommendations from the travel agency. Embarkation went smoothly and the cabin was comfortable in every respect. ...

Sail Date May 2018

Wilains

1 Review Written

1 Helpful Vote

"Not Five Star Luxury" and the evening meals were a let down.

Scenic Crystal

Europe - River Cruise

The fantastic TV advertising sucked us in. The Double Tree Hilton in Amsterdam --- the recommended hotel by Scenic, was too expensive for what it offered. Look around & find one which will give you better value ...

Sail Date April 2017

midlifemadness

1 Review Written

2 Helpful Votes

Very all inclusive but a disappointment

Scenic Crystal

Europe - River Cruise

We chose this cruise because Scenic had reputation for being very high end and truly all inclusive. It lived up to the all inclusive. The trip actually sailed on July 17, 2017. We were supposed to sail on the Jade ...

Sail Date July 2017

nothappydoc

1 Review Written

5 Helpful Votes

Day tours not up to standard

Scenic Crystal

Europe - River Cruise

Cruise chosen to see towns which would not otherwise be visited. The day tours were not run for the benefit of cruisers. They were often too short, almost as if Scenic really didn't want to run and pay for them. ...

Sail Date August 2016

Rivercruiser88

1 Review Written

9 Helpful Votes

Lacking in everything

Scenic Crystal

Europe - River Cruise

Ship is a 'convention' or banquet hall type of atmosphere, no pictures,no ambience. Plastic flowers on tables & big bouquet of plastic flower in foyer. Staff although professional, it was a 'business' as usual ...

Sail Date August 2015