Scenic Crystal Cruise Reviews

This was my first river cruise and won’t be my last. Had a wonderful experience on the Scenic Crystal. Wonderful staff, great excursions, food was outstanding. We came with a group of 18. Couldn’t have been a better way to travel with this many people. We had 160 people on our boat but never felt crowded. Plenty of space to accommodate our group.They had such a nice variety of excursions. Always ...

My wife and I booked this trip almost one year in advance. We wanted to celebrate our 44th wedding anniversary in a different way. We travelled alone. We arrived in Budapest 2 days prior the cruise departure so we could tour the city on our own. We had no problem with the embarkation although we found out the day before departure that we were on a different ship. At first we were to be on ...

Dates fitted - I wanted to do a river cruise in Europe- friends had a conference in Vienna so it seemed like a good idea to combine work and pleasure. I had completed a Nile river cruise in egypt and loved it so thought a chance to see some of the areas in Europe that I hadn’t visited would be good. The staff and crew have been excellent- especially the captain and butlers. Cabins are good except ...

Scenic provided an all in one totally all inclusive cruise with a terrific itinerary and solid caring support throughout the entire experience. Scenic delivered on all of the advertised features and programs and they were very co operative with our request for an early flight overseas before our scheduled departure as our flights to and from were both part of our package. We also chose the Prague ...

Scenic came highly recommended by our travel agent and she was spot on. From the pickup at our hotel in Amsterdam to our departure in Budapest, Scenic provided a first class experience. Our Cruise director made the trip exceptional with his knowledge of the ports we visited and his daily port talk. Our balcony cabin was spacious and well maintained throughout our cruise. The food was Michelin ...

We chose the Scenic line for the features of the ship and for the all inclusive vacation they offered. The "leave your wallet at home" line resonated as did the itinerary. We were not disappointed. The ship and the service was absolutely five-star and the on shore excursions were well planned and interesting, and many times very educational. The idea of a private concert by wonderful ensemble in ...

Our ship was changed from the Jasper to the Crystal a few days before we departed. Slight disappointment. They allowed us to board at 12:00 instead of 3pm as we had to be out of the hotel room by 11:00am. We enjoyed drinks and met other guests in the lounge and the room was ready by 1pm. The ship was excellent though. Very clean and comfortable. It had been updated. The state room was perfect for ...

Scenic are by far the most friendly and professional of the river cruising companies. Excellent service with an outstanding menu and so many shore excursions to choose from.Staff were always friendly, courteous and always available to provide additional information. Cruise director Tadej was outstanding He handled the change of ships with ease and it was of minimal inconvenience to the passengers. ...

We booked this on our travel agents recommendation, as we told her that we wanted a 5+ star experience and the best ship/company. Also, this was our first river cruise. We've done about a dozen ocean cruises on various lines. Needless to say we were quite disappointed. Overall the staff on board was great. Super friendly, accommodating and tried really hard. The ship itself is old, ...

We chose this cruise based on the marketing done by scenic and had expectations of a five star luxury cruise. This was not the case, the air conditioning on the ship was inconsistent in the lounge and the bar service was slow with inattentive servers. The first time we called our “butler”, there was no answer. Apparently, they are also waiters and thus not always readily available. The ...