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Norwegian Gem Cruise Reviews

Norwegian (NCL)
Norwegian Gem
Destination
Departure Port

Traveler rating

Excellent

917

Very Good

668

Average

451

Poor

242

Terrible

146

Cruise type

2,461 Norwegian Gem Cruise Reviews


juried avatar

juried

15 Reviews Written

5 Helpful Votes

Exceptional service, wonderful memories

|

NCL Gem Review 3/6/2020 through 3/16/2020 Sorry, this is a long one. I almost did not write it. I mean with so many more serious things on our minds lately. But then I thought, this cruise was exceptional and ...
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Sail Date March 2020


subiero avatar

subiero

1 Review Written

Beautiful Ship and great weather!

I chose this cruise because my senior community was running a group trip including bus transportation to/from NY port. Embarkation was orderly, but the lines to check in were very long, but once we got to the desk ...
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Sail Date February 2020


seabluffmom avatar

seabluffmom

1 Review Written

12 Caribbean Cruise on the Norwegian Gem

We enjoyed getting away to the warmth of the Caribbean and overall enjoyed our cruise very much. Getting on the ship in New York was tedious since they were diligently checking all passports to see if people came ...
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Sail Date February 2020


Dext3 avatar

Dext3

1 Review Written

Amazing times

Wow. First time on the Gem. I was impressed by how attentive the entire staff was. From the executive officers (who were ALWAYS approachable) all the way down the line, everyone made us feel welcomed. The Cruise ...
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Sail Date February 2020


KathnBri avatar

KathnBri

1 Review Written

Disappointed

The Panama Canal transit was something I rely wanted to do and as a bonus this cruise sailed from San Francisco. We booked with a 2 night stay there before we sailed and that was well worth it. Embarkation was ...
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Sail Date January 2020


spedteacher908 avatar

spedteacher908

4 Reviews Written

4 Helpful Votes

Fabulous trip

Our trip was fabulous. We love Norwegian. We prefer the mid size ships of about 2000 people. The elevators are never crowded and the garden cafe is smaller. We got lost so many times in the garden cafe on the ...
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Sail Date February 2020


LJRat avatar

LJRat

1 Review Written

Great cruse but for the fact ***Unruly teenagers

Love to get away from the cold in Cle! Embarkation experience? Ship (Gem) got in to NY late, so embarkation was delayed perhaps a text would have help .I wouldn’t have gone to the pear to stand in line for ...
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4 photos

Sail Date February 2020


frequency1 avatar

frequency1

2 Reviews Written

5 Helpful Votes

Horrendous cruise to say the least lacking in every category avoid at all cost

Everything was a mess, dis-organized and un-professional from beginning to end! Arrived at the NYC port at 11am and had priority embarkation through the Haven, took 30 minutes to go through security and we were ...
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Sail Date February 2020


rocknjoe avatar

rocknjoe

1 Review Written

1 Helpful Vote

Exceeded expectations (but they were low to begin with)

Not a cruise line devotee - i book for itinerary - so the 10 day caribbean out of NYC fit the bill to get some warmth and a break from old man winter with no airplane travel involved - last did NCL in 1989 on the ...
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Sail Date February 2020


BerkshireBob avatar

BerkshireBob

2 Reviews Written

Second time is not a charm

We had done the Panama Canal cruise a couple of years ago from New Orleans to Seattle, this time we opted for San Francisco to New York. The canal itself is still fascinating, but most of the other ports leave much ...
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Sail Date January 2020


Bruges avatar

Bruges

1 Review Written

Good thanks to the crew.

This was our 3rd cruise with NCL, 15th in total. We choose this cruise for the itinerary. I must say, being European and living in a mediëval city our expectations are high. You can not surprise us with a 19th ...
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Sail Date January 2020


Casey2828 avatar

Casey2828

1 Review Written

Upgrade Bid to a Haven Suite

We chose this cruise for the itinerary and the time of year. This was our first cruise in many years and our first on the NCL line. We originally booked a mini suite and put a bid on an upgrade about 30 days ...
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Sail Date January 2020


kellianded avatar

kellianded

1 Review Written

Norwegian Gem - Cons outweigh the Pros

Overall the Gem is a nice ship but the poor quality of food and lack of interesting activities made for a rather ho hum three week cruise. My wife and I chose this cruise because the itinerary because the ship was ...
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Sail Date January 2020


theoz avatar

theoz

7 Reviews Written

24 Helpful Votes

Panama Canal 21 day cruise

We chose this cruise because of the itinerary and the fact that it left San Francisco and ended in New York. Being from the East Coast, we only had to fly one way. This cruise had 13 port stops which was ...
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Sail Date January 2020


BWCW3885 avatar

BWCW3885

1 Review Written

Good Time - but not a luxury cruise

My husband and I chose this cruise because of the itinerary. Although we have cruised about 20 times (about 6 with NCL - we are latitudes silver because two of our cruises were from the 80's before they had a ...
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Sail Date January 2020


wobbiegongs avatar

wobbiegongs

1 Review Written

1 Helpful Vote

A Super Dooper Money Grab

I wanted to travel through the Panama Canal on my birthday as I had done the Suez Canal with Celebrity Cruises the year before. I now call Norwegian Cruises - NO Norwegian cruises because anything you ask the ...
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Sail Date January 2020


dhult15 avatar

dhult15

3 Reviews Written

1 Helpful Vote

Cruise Director staff difficult to understand

Luz and Joey, both from Philippines, were a joke. The morning tv show was them acting like small children. Couldn’t understand them. Since Luz was on the mic so often and then every night after the shows, most ...
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Sail Date January 2020


beachcomberbill avatar

beachcomberbill

1 Review Written

1 Helpful Vote

Just so-so

PART I : PORTS OF CALL We wanted to leave the cold northeast for the month. This itinerary seemed to fit the bill. We’re Platinum level members. This was our eighth cruise with NCL. We chose to fly from NYC ...
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Sail Date January 2020


Tailwind1 avatar

Tailwind1

26 Reviews Written

107 Helpful Votes

Good cruise, but NCL has lost their way

This is my 26th review for Cruise Critic. Unlike some reviewers that join this group just to complain about a bad experience, I have, for the past 10+ years felt obliged to write about my cruise experiences. I am a ...
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Sail Date January 2020


Bunkie2100 avatar

Bunkie2100

3 Reviews Written

22 Helpful Votes

NYC to SF the long way

This was our 11th cruise on NCL. We chose it because we wanted to do a full transit of the canal. First off, the cruise was 20 days. We booked a port balcony cabin on deck 10 somewhat forward. This was our third ...
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Sail Date January 2020


Neophyte2020 avatar

Neophyte2020

1 Review Written

2 Helpful Votes

First time cruising, last time with NCL

My mom, a Florida resident, wanted to see the fall foliage and thought a cruise through Canada and New England would be a good way to do it. That said, we saw the most foliage in Quebec City, which is a beautiful ...
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Sail Date October 2019


Smiler65 avatar

Smiler65

1 Review Written

6 Helpful Votes

Good First Cruise

Lovely ship for those who like smaller vessels. Plenty out door space, could always find a sun bed. Cabin was nice & cozy for the 3 of us (sharing with 16 yr old daughter & husband) Good food at ...
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Sail Date December 2019


Theo072793 avatar

Theo072793

1 Review Written

1 Helpful Vote

Not the Best Cruise I've Ever Had ...

My first cruise was on the Gem in 2011 was magical. When I saw this itinerary on the Gem again, I booked it right away. However, it was a far cry from the first time I sailed on it in 2011 - the Captain was mute, ...
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Sail Date November 2019


CJA77 avatar

CJA77

2 Reviews Written

3 Helpful Votes

Another good cruise

This was my second time on the Gem with a group of friends and my mom. It took a while to get on the ship on embarkation day, but that's only because the Bliss was there too. I've only been on the Gem so far, ...
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Sail Date December 2019


madvis33 avatar

madvis33

2 Reviews Written

14 Helpful Votes

Perfect Way to Celebrate the Holidays

What a fabulous holiday. I had been reading the reviews and was a little concerned but I honestly don't know where all the negativity was coming from. Embarkation - got to the Manhattan Cruise Terminal early. Was ...
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Sail Date December 2019


Norwegian Gem Ratings

CategoryEditorMember
Cabins4.04
Dining4.03.7
Entertainment4.53.9
Public Rooms3.54.1
Fitness Recreation3.53.9
Family4.03.6
Enrichment3.03.4
Service5.04.1
Value For Money5.03.7
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