1. Home
  2. Cruise Lines
  3. Cunard Line
  4. Queen Victoria Review
  5. Queen Victoria Cruise Reviews
Sail Date: December 2018
The voyage was to the Canaries from Southampton. At the start , we were a little apprehensive due to the Bay of Biscay but the ship handled it well despite the 4Mtr swells. We had superb food in the Britannia restaurant and Lido, probably ... Read More
The voyage was to the Canaries from Southampton. At the start , we were a little apprehensive due to the Bay of Biscay but the ship handled it well despite the 4Mtr swells. We had superb food in the Britannia restaurant and Lido, probably the best to date. We were also glad to see that Cunard were maintaining the dress code, I did not see anyone who was not dressed to the correct standard. The dress standard is what Canard is all about. The dining staff were extremely attentive and were very keen to try and please. The ship was decorated beautifully in readiness for Christmas, we even had a small Christmas tree in the room. Our Stateroom was very comfortable, the Cunard staff could not do enough for us, nothing was too much trouble. The enrichment activities were wonderful, in particular the NASA talks by Jim Kennedy. Overall the evening entertainment was to a high standard in particular the Cunard show called Hollywood nights, especially the new introduction of the "Greatest showman" which we thought was stunning. Most of the evenings involved late night drinks in the Commodore club listening to a pianist/singer. Overall a fantastic cruise Read Less
1 Helpful Vote
Sail Date: December 2018
We just arrived back home after sailing for 10 nights around the Canary Islands and Madiera. We originally were booked in a Queens Grill Q5 Cabin, but we received an offer from Cunard of purchasing an upgrade to Q1, which we chose to take ... Read More
We just arrived back home after sailing for 10 nights around the Canary Islands and Madiera. We originally were booked in a Queens Grill Q5 Cabin, but we received an offer from Cunard of purchasing an upgrade to Q1, which we chose to take up. For us it was very exciting to be sailing on the QV but to be sailing in a Q1 (The Aquataine Suite) was beyond exciting. We arrived at check in and everything went smoothly. We were on the ship very quickly and we were met at the entrance by our Butler who personally showed us to our suite. The Suite itself is amazing, absolutely huge and well fitted out. A bottle of Lauren Perrier Rose Champagne was on ice for us along with strawberries dipped in chocolate. Our Butler and Steward were both excellent and catered for all our needs. We missed our first lunch in the QG Restaruant as we were late arriving at the ship so we were both very much looking forward to dinner. When we originally booked our Q5 suite, 14 months ago, we booked it on board the QE and we specifically requested a window seat in the restaurant. However once we upgraded we felt that we would automatically be given a very good table. Much to our dismay on arriving in the restaurant we were placed on a table which was quite small and abutted a wooden pillar! Consequently my hb rather than being able to look out towards the sea view looked face on to the pillar.The table was also placed at an odd angle so my hb was also sticking out into the pathway of the waiters. Of course my hb spoke to the Maitre 'D who said he would try and move us. Ironically we found out later that the new couple who were in the Q5 suite we had previously booked, were on a larger table situated in the middle of the huge window! Anyway by the end of dinner the Maitre'D had been able to find us a new table which was as we originally hoped, with full window views. Our first night had therefore been tainted a little with this incident, but we didn't let it ruin which was so far a lovely time. However the first night in our suite was terrible! The sea was a little rough and consequently the ship was rolling a little, but this in itself didn't bother us as we have cruised many times. What was bad was that everything in the suite was rattling, creaking, banging...I felt that the whole room was going to break off and fall into the sea! Not what I expected at all. It was so noisy that both I and my hb just couldn't sleep. We informed the Butler the next morning but all he could offer was a door wedge for the worse offender! Obviously I believe this is a design fault in some way. There is a sliding door between the clothes hanging area and the doors to the toilets which just did not work, consequently it had been wedged open with a door stop. The Butler said he had informed maintenance as it had been like that for some time but nothing had been done so far. The rest of the journey continued to cause similar noises and bangs, depending on the severity of the sea. The engine noise was also very noticeable but we were expecting that being at the back of the ship. Our first morning we asked the Butler for our Ipad, which we had been told on our arrival would be brought each day and our choice of newspapers would be downloaded for our convenience. IT would then be removed in the evening in order for it to be updated. Unfortunately the Ipad never arrived, we asked the Butler twice, the concierge about 3 times but it never did arrive throughout the whole trip! The last disappointment was the width of our very long wrap around balcony. It was only approx 5 .5 foot wide and therefore the only way to stretch out in the (very little) sun was length ways, and the only way to look out to sea was by sitting upright on a chair. When we had been in a Q5 last year the balcony was much wider. It's a pity because I think they have unnecessarily sacrificed balcony space in favour of more room space even thought the rooms are already huge! Overall we had a fabulous trip but there were some downsides to this suite as I have pointed out. Would I go on QV again, yes without a doubt - would I choose this suite again....close call!! Read Less
3 Helpful Votes
Sail Date: December 2018
This was our second in Queen Victoria. But the first since the 2017 alterations. Our reason was partly because the first was so good - not always the wisest reason - and the second because we wanted to get away. Embarkation at Mayflower ... Read More
This was our second in Queen Victoria. But the first since the 2017 alterations. Our reason was partly because the first was so good - not always the wisest reason - and the second because we wanted to get away. Embarkation at Mayflower Terminal, Southampton was flawless. No filling of health forms, no waiting on not so comfortable seats, straight to a check-in desk and on to the ship. I do not know why it was so quick, perhaps because we were latish for boarding. Be that as it may, by far the most efficient and fast. Our cabin on deck 4, with balcony was quite adequate, albeit the shower/toilet cubicle could hardly have been much smaller - significantly less than on our Brittany Ferry just a few hours before. But adequate overall, comfortable bed and well looked after by our steward whom, apart from initial contact, we never saw again. Deck 4 is I think at the lower end of cost structure, but the balconies are larger. Also closer to the theater and Britannia Restaurant levels. But a longish trek for the Lido self service, unless you take the lift. Eating at this catagory of cabin is at the Britannia Restaurant, either first or second sitting, for dining, which for us is either too early or too late, but that is the system. There is no freedom dining on Cunard unless you chose a specialty restaurant or a much more expensive catagory of cabin. There are now on Queen Victoria some very,very luxurious staterooms with restaurants to match, but we were never privileged to experience them. But the entertainment, such as it is, is common to all. Food, then, in the Britannia Restaurant is, for dinner, three courses. Quantity for us was ideal, but for some the portions are small. Quality and variety was on the whole good. Sometimes, very good. Waiter service was attentive skilful and courteous. On occasion however, our team was overpressed by having to deal with the cabin's table immediately alongside us. But overall, dinner was a pleasant experience, and for those careful of their weight, no great risk to it. As to drinks, we did not take any, simply because we live in France and the cost differential was just too great. The sommelier took this in good heart. Fort us, the disillusionment stemmed from the entertainment. This was a ten night cruise, with five sea days, and four ports of call. That results in a lot of time on board the ship. Filling that constructively and interestingly we found difficult. There were four guest speakers. Each was an expert in his given field - not always the case. Each we found interesting but others we spoke to did not. That is the risk. But in each case the lectures - Cunard call them Insight Lectures - were during the morning, often one after the other with just time to change the programme on the computer display machine. After that, for the rest of the day, there was a void until dinner time. So, on a cruise with several sea days, be careful to decide what you are going to do. With inclement weather at this time of year to be expected, you may have to amuse yourself. Reading a book brought from home may not be a memorable way of passing expensive days onboard. On the other hand, this ship has an impressive and extensive library. Evening entertainent: five singing and dancing shows, active but not elegant, with singing at the top of the voice And not the greatest at that. Apart from this, which is fine if you like it, there was one male entertainer, one female pianist who played with over panache apart from Gershwin's Rhapsody in Blue which she clearly loved, one ancient TV show star, and two French acrobats of outstanding ability. Apart from this there was a number of specific interest groups such as story writing, knitting, ipad instruction ( at a cost), gin tasting ( at more cost), and speciality groups which we did not recognise So a comfortable and quite elegant ship with, for us, not enough to do in it Excursion bookable through Cunard were predictable if you have been this way before, which many passengers had. One, the moonscape walk on Lanzarote was outstanding. One in GranCanaria was pleasant. One in Vigo which we wanted to go and booked, was cancelled through lack of take-up. Something which in our experience, happens quite often. Homework before you go may well lead you to local tours at far less cost. As well as cost, if booked, the excursion will go ahead, unless Cunard cancels it. Just as well, in the event, since Vigo was blessed with poor weather. If all else fails, take the Vigo ferry across the estuary. It runs every twenty minutes, costs 2 euros and is fun. If you like that sort of thing. At least close to the water and sometimes pretty rough. Disembarkation is by stateroom catagory, the most expensive first. At deck 4, we were the second to last catagory, but the buffet was open throughout, the table tennis freely available, and offloading the passengers well ahead of schedule, so quite painless. This is a ship which still looks like a ship, even though for some, the alterations to the tiered deck stern has spoilt its lines. If that is not important to you, that does not matter. Would we go on this ship again? Not unless it was something really special. As was our first trip the Lusitania centenary. Read Less
1 Helpful Vote
Sail Date: November 2018
I need to preface my remarks by saying that I have travelled extensively on Silversea and Regent Seven Seas - both are ALL Inclusive cruise-lines. So whilst I was quite prepared to have to pay for my drinks - wow - I was not prepared for ... Read More
I need to preface my remarks by saying that I have travelled extensively on Silversea and Regent Seven Seas - both are ALL Inclusive cruise-lines. So whilst I was quite prepared to have to pay for my drinks - wow - I was not prepared for the totally outrageous prices Cunard was charging - they have managed to take greed to a whole new level - for example - I can buy a bottle of Mateus Rose in Sainsbury's for £5 duty and tax paid - I paid $10.60 for a 250 mls glass of Mateus - roughly £8 - and with 3 measures to a bottle that equates to £24 per bottle and I am assuming that the bottle is tax and duty free????? Come on surely that tearing the arse out of it a bit but then they have the temerity of charging a 15% service charge on top. What is the justification? I have no idea other than "Pure Greed"? Do not know about you but long haul flights are becoming a major bore, so instead of a couple of weeks in Las Vegas or Macau, decided to seek a luxury cruise out of UK and the Queen Victoria provided the answer. I travelled Queens Grill and that was well worth it although I would have like to moved tables and met new people? The food and service were quite excellent. There was a Grill lounge which a true haven of peace and quiet. Due to being mobility challenged - I have artificial knees - I do not do a lot shore excursions as I used to, but I did do one on the cruise - tour staff were rude and very unhelpful - but our tour guide was fantastic and the tour itself was a lot of fun. Given that I was a Queen's Grill customer - the embarkation process was appalling and disembarkation process was a total and utter farce - I do mean a total farce - and this is meant to be an up-market cruise-line - sorry it is not - I was mown down by wheel-chair - basically 2000 passengers were trying to get off at the same through a single disembarkation terminal - it was utter chaos - just to add to pain - no-one told me that "Aqua" tags (Queen's Grill) were laid out separately????? Most depressing of all, is no-one from Cunard it prepared to talk about this? Have fun but if you want to go cruising try another cruise-line? Read Less
6 Helpful Votes
Sail Date: November 2018
Having cruised well over 15 times as a couple (and Cunard Carnival cruises) let's start by saying that the pursers office had a very negative attitude, both in person and on the phone. The cost of drinks is extortionate I.e. a bottle of ... Read More
Having cruised well over 15 times as a couple (and Cunard Carnival cruises) let's start by saying that the pursers office had a very negative attitude, both in person and on the phone. The cost of drinks is extortionate I.e. a bottle of wine £5-6 uk over £40 on the ship plus 15 percent. Cost to us well over £350. The food is adequate at best the fish clearly cooked in a toaster. The speciality restaurant - we ordered fruits de mer not frozen de mer. Tasteless and watery. Their disembarkation procedure is manic. Whatever time it states you can get off is irrelevant. Ours was priority one as they allow the corridors to get chock a block with people and do not control it. Very dangerous. When going through security they do not even check the time you are supposed to get off. A free for all. We shall never go with this so called British company again . There is another American cruise company who do it better. Humbly disillusioned. Read Less
2 Helpful Votes
Sail Date: November 2018
It was afternoon tea in the elegant Queen’s Room that proved my undoing. As white-gloved waiters poured me my cup of piping hot tea and tempted me with scones and cream, I knew I had found my spiritual home. I was in heaven. And 12 ... Read More
It was afternoon tea in the elegant Queen’s Room that proved my undoing. As white-gloved waiters poured me my cup of piping hot tea and tempted me with scones and cream, I knew I had found my spiritual home. I was in heaven. And 12 days later I was six pounds heavier. ACCOMMODATION My cabin was on Deck 2, nicely placed for the theatre, the Britannia restaurant and the all-important Queen’s Room. It was also handy for the library and just one deck above the Purser’s Desk, meaning that on port days it was a short walk to the gangway. On the other hand, on warm sunny days (and we had many) the cabin was some distance from the outside decks on 9 and 10, particularly if you avoid lifts and climb the stairs as I do in a bid to fight the flab. (And look what good it did me!) The room itself was bright and clean with lots of wardrobe space and a generous helping of drawers. It also had Noe, a friendly and efficient steward who did a wonderful job and was on hand to respond to special requests. Champagne flutes to share a bottle with friends? They were in my fridge within the hour. THE PORTS Cruising the coastline of Spain and Portugal in November can be risky in terms of the weather. Biscay was choppy and La Coruna, our first port, was cold and wet as we came alongside. From then on, however, it was sunshine all the way. Cadiz is a favourite of mine with the old town an easy stroll from the terminal. For those who like history the warren of narrow streets is delightful with many opening into sunny squares lined with shops and cafés (about €1,60 for a coffee). The Plaza de la Catedral is the grandest of them all and it is where you will find both the cathedral and the baroque Santiago church. Behind the cathedral is the seafront and promenade, a great place for people-watching. Malaga is impressive too and the shuttle buses take guests as far as the port gates, across the road from the cathedral - once an imposing fortress as well as a place of worship - and the Picasso Museum. For those with the energy, there are seafront walks and the shopping arcade with its sweep of Christmas decorations proved popular. I enjoy buying things in Spain. Where in the UK would you find tiny shops selling only penknives and scissors, or gloves and scarves, trading next to multinational stores? Cartagena is quiet by comparison. The pedestrianised shopping area is busy from midday onwards but explore the back streets and you will find the locals going about their business in near-deserted streets. Also only five minutes’ walk away is the amphitheatre that is being excavated and remodelled with the help of EU funding. Whenever I explore Lisbon’s back streets busy with traditional trams rattling by, it is easy to imagine the atmosphere of suspicion and fear that must have pervaded the city during WW2 when it offered a gateway to freedom for escaping PoWs. As with every port, Cunard offers a range of tours but perhaps Lisbon is one place where just a tram ride is enough to experience the city’s history and magnificent public buildings. But make time to pause at a café to enjoy a Pastel da Nata, Portugal’s delicious flaky pastry custard tart. THE FOOD For me, food is central to the success of a cruise holiday and executive chef Chitra Kunwar deserves five stars for delivering such high standards of cuisine every day. I dined on first sitting and enjoyed beef of real quality. Whether sirloin, fillet medallions or tenderloin, the meat was always tender and served exactly as requested. The fish was equally good, my favourite being the lemon sole goujons – translucent, moist and hot. Of the desserts, the brûlées and crumbles went down well on my table and extra scoops of ice cream added to the enjoyment. Our waiter, Reggie, was a true professional. Quietly courteous and good-humoured, we soon learned to respect his recommendations. In the Lido, the serveries were kept well stocked and the range of food on offer was impressive including, one lunchtime, the choice of generous helpings of lobster claws. With quite a few German passengers on board, there was an even wider choice and at breakfast I made the most of the opportunity to try some of the Continental breads and pastries. For the best coffee on board, my prize goes to the Chart Room on Deck 2 with its comfy armchairs and sofas. Here you can enjoy an Illy flat white for just under $5, including service, and during the morning there are also doughnuts and muffins available at no charge. From midday if you want to miss out on a more substantial lunch, the Chart Room offers light bites, my favourite being the seafood platter. ACTIVITIES There is an almost bewildering array of activities organised for passengers and my advice to those who haven’t cruised before is to study the Daily Programme, delivered to staterooms each evening, and plan your priorities for the day ahead. The shows in the Royal Court Theatre are always popular (two each evening) and during the day the theatre is the venue for guest speakers. On port days the theatre becomes an afternoon cinema. Of all the films, the biggest audiences were for ‘Mama Mia! Here We Go Again’ and ‘Darkest hour’. Not that I was there; I prefer theatre. The tribute band ‘Walk Like A Man’ reprised songs of The Four Seasons and there wasn’t an empty seat in the house. Each sea day art classes were held in a corner of the Britannia restaurant and both daily sessions were well attended. No wonder, because the art teacher on this cruise was Chris Tatam from North Wales and he did a wonderful job guiding and encouraging us to explore new techniques. His enthusiasm for art in all its forms as much as for teaching made the art classes unmissable. An added bonus is that Cunard sells packs of materials for $35 – palette, brushes, paints, pads of quality art paper – which I know from experience would cost almost double in UK shops. A bargain, so no excuse for not having a go! WORTH BOOKING? Definitely. Queen Victoria’s rich mahogany, polished brass and handsome art deco flourishes to be found at every turn create a stunning environment, but even more memorable is the commitment and hard work of the ship’s company. Whether it was James Cusick, the Hotel General Manager who oversees the work of several hundred officers and crew, making time to pause for a chat, or the cheerfulness of junior housekeeping assistants as they dusted and polished, everyone I met impressed me with their determination to make this cruise a success. No surprise, then, that I decided to book another before disembarking. But next time, fewer scones! Read Less
2 Helpful Votes
Sail Date: November 2018
This is a very Beautiful Ship. If you like formalities this is the ship for you. There is a sense of traditional cruising about it. All in all it was a very enjoyable cruise. We ate in the Britannia Club Restaurant. The food was of a very ... Read More
This is a very Beautiful Ship. If you like formalities this is the ship for you. There is a sense of traditional cruising about it. All in all it was a very enjoyable cruise. We ate in the Britannia Club Restaurant. The food was of a very high standard and the service was impeccable. The only down side was the cost of drinks which were very high. Out cabin was well appointed and well looked after by our steward. The public areas were beautiful, with a lot of dark wood. At night there was plenty of room for sitting but not many people seemed to be drinking. Having commenting on the high cost of drinks it must be said that once we said we did not want one we were not bothered again. We bought drinks off the ship and drank them in our cabin (no corkage charge in your stateroom). There was no problem bringing your own drink onto the ship. The entertainment was good. All in all a good relaxing cruise Read Less
6 Helpful Votes
Sail Date: October 2018
We booked a guarantee obstructed view cabin. Never again. We were allocated cabin 4076. This was right over the state of the Queen's ballroom. The noise started every night at eight and continued till half twelve. Loud base beat and music ... Read More
We booked a guarantee obstructed view cabin. Never again. We were allocated cabin 4076. This was right over the state of the Queen's ballroom. The noise started every night at eight and continued till half twelve. Loud base beat and music vibrated wall and floor. Only suitable if you like to stay up late. Food was very good and plenty of choice. Entertainment was excellent particularly on sea days.enrichment lectures were excellent. Staff very polite and efficient. Drinks are very expensive and also have 15% service charge added making a beer around £7 and a soft drink £3. Wine was even more expensive with a large glass of wine costing over £10. A very traditional cruise ship with an art deco feel throughout. No covered pool or hot tubs. There is a definite class system on board this ship. Money talks!!!! Excursions similar to other cruise lines. Quite expensive but generally well organized Read Less
4 Helpful Votes
Sail Date: October 2018
Great itinerary from Venice to Rome, with two sea days which we also enjoy. First port was Rijeka, Croatia, it was a Sunday and nothing was open. Not an overly interesting place but then we didn't explore very far. Dubrovnik and Kotor were ... Read More
Great itinerary from Venice to Rome, with two sea days which we also enjoy. First port was Rijeka, Croatia, it was a Sunday and nothing was open. Not an overly interesting place but then we didn't explore very far. Dubrovnik and Kotor were both a delight to visit but very busy. Our last stop was Naples and we made our way by taxi to Pompeii, which is the most wonderful, fascinating place but much bigger than we thought, so didn't have time to see everything. Embarkation was not good, as very long queues but I think we arrived at the peak time. The quality of the food in the MDR has dropped unfortunately but the waiters are always happy to bring different dishes for you. The Lido buffet restaurant is still very good. Many reviews mention the extortionate price of the drinks and this is the case. We love having a couple of pre dinner drinks and a bottle of wine with dinner but have had to cut down on this recently due to these costs. We have always been big fans of Cunard and have cruised with them many times but feel there has been a drop in their standards recently. Read Less
4 Helpful Votes
Sail Date: October 2018
Loved the ship.The interior was beautiful.The meals in the Brittania restaurant were very good and our waiter was cheerful and helpful. Not too impressed with the entertainment.although the Harpist and string trio were very good. ... Read More
Loved the ship.The interior was beautiful.The meals in the Brittania restaurant were very good and our waiter was cheerful and helpful. Not too impressed with the entertainment.although the Harpist and string trio were very good. Embarkation was a fiasco and disembarkation wasn't much better .StateRoom and table for dining not assigned when we boarded the ship. Don't bother with the Verandah as I thought the meal wasn't worth the extra although the service was good On the whole though the food in all the other restaurants was very good. The two gala nights weren't what I would have called special.The Roaring Twenties night was neither roaring or Twenties, dancing was done to contemporary music,a big let down for me and my partner. The ports of call were lovely apart from Corfu and the excursions were overpriced for what they were.i shan't talk about the exhorbitant drink prices and the added 15% "for your convenience" charge. On the whole it was an enjoyable cruise but not quite the experience that I was hoping for. Read Less
Queen Victoria Ratings
Category Editor Member
Cabins 4.0 4.3
Dining 5.0 4.1
Entertainment 4.0 3.7
Public Rooms 5.0 4.5
Fitness Recreation 5.0 3.8
Family 3.0 3.8
Shore Excursion 4.0 3.5
Enrichment 4.0 3.7
Service 4.0 4.3
Value For Money 4.0 3.6
Rates 3.0 3.7

Find a Queen Victoria Cruise