Sail Date: December 2018
We're not "every year cruisers" but have had some experience. We normally choose Celebrity, but decided to try something a little different. I'm a big follower of reviews & Princess seemed like a good option. Embarkation was ... Read More
We're not "every year cruisers" but have had some experience. We normally choose Celebrity, but decided to try something a little different. I'm a big follower of reviews & Princess seemed like a good option. Embarkation was a nightmare! We stood against a wall for the better part of three hours waiting to board supposedly due to Coast Guard & Homeland Security Inspections. All the while an obnoxious, loudmouth cruise representative screamed into a mike like talking to a bunch of children. The delay may have been beyond the control of Princess, but they could have handled it much better. Better customer service could have turned a difficult situation into a mere inconvenience rather than a black eye for the company. The crew overall was very cordial, efficient & extremely hard working. After a couple of days, it seemed like greeting old friends. Some of the passengers, however, must have never recovered from the embarkation debacle because we've never encountered so many rude passengers! They were not only rude & demanding to the crew but to one another as well. Very disappointing. (note: we met several folks from the UK, Canada & Australia who were most polite & pleasant. The rudeness came mostly from our fellow countrymen from the U.S. Shame on us!) In comparing this particular ship to our Celebrity experiences: Our cabin was much smaller than a similar cabin on Celebrity. However, the storage space is much better on Princess. Bedding was wonderful!! The entertainment on Princess was fantastic so here I would rate Princess over Celebrity as I would the disembarkation, which went extremely smoothly. All other areas I would rate comprable. All in all, I would rate the cruise as good experience but still feel that Celebrity offers a better overall product. Read Less
Sail Date: November 2018
From start to Finish, the cruise was wonderful. Embarkation and disembarkation went smoothly. The ship decor was what to be expected from a princess cruise line, the christmas decoration were festive. Entertainment shows were excellent! ... Read More
From start to Finish, the cruise was wonderful. Embarkation and disembarkation went smoothly. The ship decor was what to be expected from a princess cruise line, the christmas decoration were festive. Entertainment shows were excellent! Make sure to go to the Magic show. the best show to see. the guess singers were excellent too. Didnt need to go any specialty restaurants. The food overall was good to very good compare to all the other reviews about the ships food. But I'd stay away from the Salty Dog Gill, I wasn't impress by the food there. The International Cafe is great to catch a quick bite and its free!! The premium balcony has the largest balcony in the balcony room catagories, half covered/half not. Wonderful to sit and enjoy morning breakfast and the blue blue ocean. Staterooms now have large 32" TVs and the most comfortable beds! Overall a very enjoyable relaxing cruise. Read Less
1 Helpful Vote
Sail Date: November 2018
10 day Southern Caribbean. Itinerary: Ft. Lauderdale, Antigua, Martinique, Barbados, St. Kitts, St. Thomas, Grand Turk, Ft. Lauderdale We’re 52 years old, married 22 years. For cuisine, I eat everything and my wife is a ... Read More
10 day Southern Caribbean. Itinerary: Ft. Lauderdale, Antigua, Martinique, Barbados, St. Kitts, St. Thomas, Grand Turk, Ft. Lauderdale We’re 52 years old, married 22 years. For cuisine, I eat everything and my wife is a pescatarian (vegetables and seafood). This is our 12th cruise overall and fourth on Princess. After our first three cruises (Caribbean, Sapphire and Island Princesses) we have not sailed this line in over 8 years. In those years we’ve sailed Celebrity, Royal Caribbean, Disney, Holland America and NCL. After those ships and experiences, it honestly felt like a little bit of a throwback when we got onboard Crown Princess. We’ve gotten so used to the wide expanses and features of the more modern ships, the Crown feels more like an oversized yacht than cruise ship. I’m not saying that’s a bad thing. As you read through this you might think some areas are negative, but you’re paying good money to go on your cruise so I like to give a true sense of what everything was like for us. Honestly it’s very VERY difficult to have a “bad cruise” because after all, you’re on a cruise ship being pampered day and night by the crew. The main difference between cruises is the level of service from the crew and the quality of the food as you compare ships. I’m arranging this review by topic such as Embarkation, Ship, Dining, Stops / Excursions instead of by day so you can read everything about a topic at once. EMBARKATION (And lack of Princess Communication) Embarkation was a bit of a cluster as the Crown had to go through a full annual Coast Guard inspection. Boarding was not scheduled to begin until 2 – 2:30pm instead of the normal 10:30 / 11am. Princess knew this days (maybe weeks) in advance of the ship arriving to Port Everglades. Problem was, Princess did a very poor job of notifying the passengers. Princess relied on travel agents to notify the passengers instead of direct email. Princess had our email addresses and had no problems offering us upsells and specials in the months leading up to the cruise. But no communication in the week leading up to the cruise about the inspection and late boarding. Fortunately, we heard about it here on CC so we were prepared and arrived later than normal. But most passengers did not get the word and when 2:00pm rolled around, it seemed like the entire ship was waiting in Terminal 4. Communication was poor in the Terminal as was crowd management. With plenty of time to prepare it seemed Princess did nothing out of the ordinary to handle that many people being in the Terminal at one time other than having water bottles and some snacks available. Once we got onboard everything was fine, but Princess did a less than stellar job managing the situation before arrival and in the Terminal. THE SHIP Boarding the ship, the first re-impression of Princess was the Crown felt dated. Tighter spaces, lower ceilings, lots of wood and older style decor and much more intimate than the more modern ships. The Atrium / Piazza is a rather intimate space compared to the mega atriums of other ships. The overall impression of the public spaces is dark and stuffy vs. light and airy. At first it was a bit of a disappointment. Maybe I was expecting more because the ship recently came out of a refurbishment and I thought more modern touches would be added. But as we sailed, I came to re-appreciate how the layout spreads people around the ship so other than the Muster Drill, we had no issues with large crowds clogging the walkways or public spaces. The public spaces are well spread out across multiple decks, fore, midship and aft. None of the spaces is a ‘showstopper / must congregate in this space’ so the crowds are spread out. The longer we sailed, the more we felt like we were cruising along with a few hundred of our best friends instead of the 3000+ passengers this ship can hold. After 10 days onboard, the Crown felt more like a mega-yacht than a cruise ship. I’ll add that I absolutely LOVE that Princess has embraced The Love Boat again. Yes the show was kitschy even when it was a new series, but it’s just so much fun. You can have photos made with yourself in the iconic Love Boat circle icon, the safety video features the original cast and you can even order “The Isaac” drink at the bar. The show put Princess Cruises on the map and it’s fun to see it so fully embraced again. CABIN: CLUB CLASS MINI SUITE. Our cabin was on Dolphin, Deck 9, D432. This particular cabin is very convenient to the mid-ship elevators and stairs, literally walking directly into the room from the stairs. Prior to boarding we were concerned the proximity to the elevators/stairs might be an issue with noise, but that never materialized. The cabin itself is a bit dated in its appearance, but as a mini-suite, Club Class, it’s perfectly functional. It has the mini-fridge and dual TVs so you could, in theory, watch two different programs. Being on the Dolphin deck our balcony was on the deck that sticks out the furthest on the ship, so we could look directly down into the water, rather than down into other balconies. That also means the balcony is fully exposed to everyone above you, but it wasn’t a problem during our cruise. One effect of the balconies being exposed is that they are full sun when the sun is on that side of the ship. There is no overhang. There was plenty of space in the closet for both of our clothes for a 10 day sail along with lots of shelving both in the closet area and the ‘living room’ area cabinets. We had no problems storing all our ‘stuff’ for the 10 days. There are two American style power outlets above the desk. They’re pretty close together so using a power tap for one of them will block the other. If you want to create additional power outlets, get a power strip that does not have a circuit breaker on it. The added space in the cabin is nice to allow for spreading out stuff or even just sitting to enjoy the 2nd TV in the ‘living room’ portion of the cabin. Could easily entertain a few friends in there. The shower has a step over tub so if you have any issues stepping up and over a tub lip, something to keep in mind when choosing cabins. My wife enjoyed the bed but I found it somewhat stiff. For me it feels like a classic futon and I woke up with my shoulders sore each morning. Room steward was Francisco and he was great. We hardly saw him but whenever we needed something, we’d just leave a note on the bed and he took care of it. Club Class got us a few perks like free wine in the room and a special dining area in the main dining room which turned out to be one of our favorite perks of the entire trip. More on that later in the Dining section. POOLS Crown Princess features 4 pools with two of them being adult only. In keeping with the same theme from earlier, these four pools really spread the crowds out so you could actually find a pool to enjoy. If you want something a bit louder and fun, choose the two middle pools featuring the Movies Under the Stars or the live entertainment. If you want something quieter, choose the Terrace Pool in the back or the Sanctuary Pool in the front. A couple of the pools go beyond 7 feet deep while most are in the 5-foot deep range. Contrary to what many people believe, the Sanctuary Pool up front is a public pool, open to any adult. You do NOT need to pay any sort of Spa or Sanctuary fee to use that pool. I met quite a few folks on board who were under the impression the Spa / Sanctuary Pool was reserved for spa guests only. The Terrace Pool aft is one of my favorite pools of any ship allowing you to enjoy the water while looking straight out the back of the ship. The Movies Under the Stars pool is the closest to the Horizon Court with a lot of outdoor dining seating. COCKTAILS & COFFEE Honestly the cocktails were one of the most disappointing things about the trip. I don’t recall them being so poor the first three times we sailed, but then we didn’t have any other cruise lines to compare Princess to at that time. The problems with the drinks were numerous. Some cocktails tasted watered down, like we were having a soft drink, not alcohol. Some cocktails didn’t taste correct. My litmus test is an Old Fashioned because it’s a classic and quite easy cocktail to make. Simply horrible on the Crown Princess, tasted like I was drinking rubbing alcohol. The server tried to tell me it was because I like my Old Fashioned with whiskey and they make theirs with Rye. I make them with both and they never taste like rubbing alcohol. The drinks that were decent, were served very inconsistently across the many bars. I started drinking both the Chairman of the Board and Washington’s Apple. Even in the same bar the drink would be good one time and off the second time. On ever other ship we’ve sailed over the past 5 years there’s at least one craft bar where the bartenders appear to be more highly trained than the rest of the bartenders on board and they make the drinks more slowly than the mass production of most bars. Those are the bars we tend to gravitate towards because while the drinks might cost $1 or $5 more than the other bars, the drinks are really really good and consistent. The World Class Bars on the Celebrity ships are hands down the best bars at sea. Crown Princess is really missing something like that. The Mix near the Movies Under the Stars pool was the most consistent bar I found. I would not recommend the Drink Package for anyone who really enjoys good cocktails because you probably won’t come close to using up your package unless you choose to drink a lot of beer instead. Don’t bother with “The Isaac,” poor drink. My wife’s favorite drink was “The Jamaican Stormy,” but we felt the one made on Mariner of the Seas was much better. For Coffee, Crown Princess still features that awful, and I do mean awful, coffee syrup in the Horizon Court buffet. That syrup never has, and never will be, coffee. The only thing you can do with it is make iced coffee. Fill one of the plastic cups with ice, add some creamer, some sugar if you’re inclined, then fill it up with that “coffee.” For real coffee you need to go to the International Café on Deck 5 or the Coffee and Cones on Deck 15. I much preferred the coffee and service at Coffee and Cones. The servers at the International Café always made me feel like I was bothering them by asking them to make me coffee. Up at Coffee and Cones it was always service with a smile and honestly they were making better cappuccinos and espressos than the crew at the International Café. Coffee and Cones is open at 6am so you can get a good cup of coffee before you walk into the Horizon Court for breakfast. DINING The food was quite good and the Crown showed us that Princess still has the most consistent Main Dining Room experience in terms of food quality and service. Disney is the only line we’ve sailed that has a better Main Dining Room experience. First let me say that if you plan to eat at the Horizon Court / Caribe Café buffet area, always get a seat in the Caribe Café area. Regardless of whether that section is open or not, just sit there. It’s much cooler because the Horizon Court has a large kitchen area in the center that ends up heating up that entire Horizon Court seating area, both sides. The Horizon Court / Caribe Café food selections are miniscule compared to just about any other cruise line we’ve sailed. The Caribe Café was basically wasted space because it just repeated what was in the Horizon Court (when it was open). I would have expected that section to have more global selections like Asian, Indian, maybe German, etc… But it was just more of the same. The selection was ok, uninspiring but probably enough choices for you to get something decent for breakfast / lunch / dinner. The breakfast omelets at the Horizon Court were weird. They had a spongy texture from whatever egg product they use. I ordered one and then never again. The salad bar for lunch was decent, that was usually my go-to for lunch so I could more enjoy my dinner. Overall the buffet was functional, we’ve found much more inspiring and better buffets on other cruise lines. We did have breakfast one time in the main dining room and it was quite good. I will say that the orange juice served in the main dining room was much better than the juice served in the buffet. One of the perks of having a Club Class cabin was a special dining section in the DaVinci Dining Room. Each evening there was one special not on the menu that was prepared by the manager in the dining room. Most evenings we walked into the dining room to the wonderful aroma of sautéed garlic. He made penne dishes, shrimp dishes, steak dishes and honestly the best veal chops I’ve ever had. On most cruise lines we’ve sailed of late, we’ve only had a few meals in the dining room because they’re usually not that great, pushing you into the specialty dining venues. On the Crown, we ate in the dining room 9 of the 10 evenings of the cruise and ordered the Manager’s special every evening. I would book a Club Class cabin again on a Princess ship just for this experience. The one night we ate outside the dining room we went to the Crown Grill. It was good, but not so spectacular that I felt like I got what I paid for in a premium meal. I went with the mussel pot, and while the mussels were quite good and the portion was huge, the broth was just ok. I would have expected much more garlic infusion in the broth, but it was almost like a pot roast broth with the mussels. My wife really enjoyed her shrimp dish. But because our Club Dining experience was so good, I wouldn’t bother with the Crown Grill on a future cruise. The Crown Grill featured a free British Pub lunch with fish and chips one day at sea and that was fun. The fish portions are small, but we ended up meeting two lovely couples at the shared table dining, with one of them being from England. So we can had a great time picking on the ‘fish sticks.’ I’d recommend that lunch as something different to do. On Deck 15, I only tried the fries at the Salty Dog Grill on Deck 15 and they were just ok. We had some slices of pizza at Slice and the flavors were not bad at all. The crust could have been cooked another minute, but overall, the sauce was pretty good and the flavor was good. The Stromboli was too dry and didn’t have a whole lot of flavor. People who compare the pizza in Slice to pizza on land are just nuts. Of course this pizza is not as good as NYC pizza or many other pizza joints on land, but it’s fresh pizza made right there in front of you. Enjoy it for what it is, free pizza at sea. The service in the Main Dining Room was among the best at sea. Since we had anytime dining we rotated among three different crews of servers and they were all outstanding. So incredibly friendly, so accommodating to any request. More than happy to turn entrees into appetizer portions so we could try two entrees without wasting half a portion. We didn’t eat at Sabatini’s because the menu was uninspiring for us and the Crab Shack concept didn’t appeal to us because it’s just in the buffet. If we’re going to pay extra for ‘specialty dining’ then we want to actually have an experience we can’t have any other way. Paying extra to sit in the same buffet just because you’re going to serve me crab is not a special experience. THE SANCTUARY My wife booked The Sanctuary for the entire week as we didn’t have a lot of excursions planned over the 10 days. I will say The Sanctuary has the most comfortable deck chairs I have experienced at sea. So comfy. Most of the area is covered by mesh sails so while it may not be 100% shade, the sun is knocked down significantly making the air temperatures very comfortable. There are two areas with complete shade in the very front under the steel structure and also under the radar tower depending which way the ship is facing. When the ship is moving it can be quite windy because you’re right at the front of the ship. But when the ship is in port, there’s usually still a nice breeze across the entire area making this space really comfortable even when the ship is docked. The staff here is extremely friendly and makes sure you have plenty of water. They also serve afternoon tea at 3 with all the trimmings, sandwiches, cakes and desserts. If you want to book The Sanctuary, proceed directly up to Deck 16 the moment you board the ship. Don’t go anywhere else, just go directly up there because the Sea Days fill up quickly. You can book ½ days, full individual days or the entire cruise. Sea days fill up first. My wife was probably the 20th person in line and was able to book two loungers for the entire cruise. At the time we sailed costs were $20 for ½ day, $40 for a full day, $30/day if you booked the entire cruise. These costs are per person / lounger. The only thing I question is placing the ‘quiet sanctuary’ directly below the ship’s horn. Read Less
Sail Date: November 2018
Because I went on Princess Two years ago and it was great. The Crown Princess should have been buried at sea. Mildew in the ceiling on 15 and tile missing showing pipes. Balcony table should have been thrown away and replaced with new one. ... Read More
Because I went on Princess Two years ago and it was great. The Crown Princess should have been buried at sea. Mildew in the ceiling on 15 and tile missing showing pipes. Balcony table should have been thrown away and replaced with new one. Drawers in cabin stucked everyday. My cabin steward was polite but not any good st all. My waiter , asst. waiter and head waiter were excellent. The food was good. The staff on 15 were great also. Someone found my water bottle on the ship and either threw it away or kept it. Coffee on 15 and formal dining was horrible. Embarkation was long and unorganized. It took a very long time. Guess service was great. This survey is time consuming and unnecessary. I feel that nothing will be done about my conserns. If the Crown Princess had been my first time using Princess it would have been my last time. The disembarkment was great. Read Less
Sail Date: November 2018
Our third Princess cruise was the best so far! The Crown Princess is a magnificent ship, inside and out. Embarkation was a major ordeal being that the Coast Guard had to do an inspection since the Crown had just come from Europe. We used ... Read More
Our third Princess cruise was the best so far! The Crown Princess is a magnificent ship, inside and out. Embarkation was a major ordeal being that the Coast Guard had to do an inspection since the Crown had just come from Europe. We used late check out at our hotel in Ft Lauderdale but still, we waited several hours along with several thousand other passengers. Not the fault of Princess. Once embarkation began, it was only a matter of 30 minutes to get all passengers onboard. Everyone we talked to said they had received an email or letter from Princess (we received both) saying embarkation would be delayed so I don't exactly believe those who said they were never notified. Regardless, we went straight to our stateroom on Caribe deck and that huge balcony was there waiting for us! Loved it! I will say, the water pressure in the shower was fabulous -- like a fire hose and HOT! The only negatives on our stateroom were the 'dips' in the center of the mattresses of the 'queen bed' - time for new mattresses and those danged duvets with the sheets that cover them. What a mess to sleep with. I also thought the carpeting in the stateroom had seen better days and the hairdryer should have been replaced a long time ago - it quit working on day 4. But that's all. We opted for early (5pm) traditional seating for dinners and it worked out perfectly with our table for two in the Botticelli MDR. The food in the MDR and the Horizon Court was absolutely some of the best of the 35 or so cruises we've been on. We saw one lady in the Horizon Court take 2 huge plates of food, taste each item then told the busboy to take the plates away, that the food was 'awful'. I had the same thing she did but on only one plate and I thought it was 'awesome'. Some people. The shrimp cocktails and 'everyday' Fettucini Alfredo in the MDR was yummy and I had crème brulee for dessert every night. What a treat! We ate at Sabatini's one night, it was okay and at Crown Grille one night (the lobster tails were huge and tender!). We didn't like the ice cream at Coffee and Cones (too sweet and with a strange taste). The ice cream in the MDR was delicious. It's hard to come home to having to cook our own meals now after having 10 days of wonderful meals. One more thing about food: the mashed potatoes next to the carving stations in the Horizon Court were awesome! Better than my mom's homemade. I had some for lunch every day. My only negative reaction to food and drinks were the weak mixed bar drinks but the homemade rum punch we bought on one of our Princess sponsored show excursions more than made up for those even though we had to wait until we disembarked to enjoy it. The entertainment was surprisingly good. We usually avoid the theater shows but I was impressed with the Princess singers, dancers and musicians, especially the Sweet Soul Music production show. I'm still humming 'River Deep Moutain High' 4 days later. The service onboard ship was outstanding. Everyone was polite and courteous. I loved the 50 minute Swedish massage in the Lotus Spa. Our room steward was in when we were out and out when we were in. Our MDR waitress was very pleasant and remembered my iced tea each night. One of our favorite 'shows' was Martin Graf, a shark diver who gave 3 wonderful presentations and me, being a diver, really enjoyed his take on why sharks are treated so poorly and how we need to respect them. The ports and shore excursions were the reason we went on this cruise. After living in Miami for years and going on several cruises every year, we chose this because there were 4 Caribbean ports that we had never been to! We used Princess shore excursions in every port except St Thomas since we've been there a dozen times. I especially loved the Photography tour on Barbados with Ronnie Carrington even in the rain. Of course, that's where he also directed us to the rum punch we purchased because it was the best we'd ever had - a little bit of nutmeg and cinnamon makes all the difference. Our other favorite was the train ride on St Kitts. The tram on Grand Turk was cancelled due to mechanical failure but we ended up in Margaritaville with delicious pina coladas! There were not very many children on board during this Thanksgiving week and we never noticed the ones who were there. We'll be back on the Crown Princess next May for the British Isles cruise and we can hardly wait! We liked the pool and hot tub at the stern of the ship because there were never many people there and always a deck chair handy so we booked one of those 'angled' balcony staterooms on deck 14 just steps away. Only 176 days to go! Read Less
2 Helpful Votes
Sail Date: November 2018
I am a senior with mobility issues. Since I cannot “jump around” dancing ,exploring ports, etc., I buy a cruise for the beauty of the ship, quality of the food and entertainment, comfort of staterooms, quality service and ... Read More
I am a senior with mobility issues. Since I cannot “jump around” dancing ,exploring ports, etc., I buy a cruise for the beauty of the ship, quality of the food and entertainment, comfort of staterooms, quality service and price. I have never in my 34 cruises,12 with Princess ,experienced such poor menus and poor selection of foods in the traditional dining room, the buffet and especially the almost extinct breakfast room service. I pay a lot for the privilege of cruising and resent the fact that I now have to purchase “SPECIALTY DINING “ in order to enjoy a decent meal. The food offered now , while you won’t starve, is what I could get at home, pizza, burgers, and....potato soup?? So why should I continue cruising with Princess for this? I was told by the customer service manager that “this is the way it is”. “The cruises have become less expensive than it was years ago, and now you get what you pay for”. Even though I am one cruise away from earning ELITE level, I have already canceled my pre booked Hawaiian cruise. I will not cruise PRINCESS again” The entertainment was very good with several production shows. The scenery and multiple costume changes added to my enjoyment. There was a show highlighting Frank Sinatra as well as one for Nat King Cole. My favorite production was the “operetta” with broadway show numbers. Also onboard was a mentalist from the America’s Got Talent Show. There was a nice selection of ports on this itinerary. I had To miss Martinique and Grand Turk, however, because the piers were very long and there was no shuttle service. As I mentioned before I have mobility issues and chose to stay on the ship as a result. The staff was very pleasant and helpful, except for the head of customer service, who I found was very condescending, as well as the only available Future Cruise planner. Would you believe there was only ONE to accommodate 3500 passengers? We had to wait a very long time, over a three day period, to talk to her about our future cruise. When I poked my head in the door to her office to ask if I needed an appointment, she replied, “ No, but I don’t make appointments because IT TAKES AS LONG AS IT TAKES” when I told her I was waiting a long time. She could have acknowledged us when I heard her clients tell her we were waiting outside her open doorway. Because of the food selection problems and poor attitude of the “upper staff” That afternoon we decided we no longer wanted to cruise with Princess again and will cancel our pre-deposited cruise to Hawaii. Read Less
Sail Date: November 2018
I love cruising from and back to Fort Lauderdale- because I live here! I always cruise Princess. Basically it’s great. Each ship is a little different. I was disappointed with the dinosaur internet and tv- movies system. ... Read More
I love cruising from and back to Fort Lauderdale- because I live here! I always cruise Princess. Basically it’s great. Each ship is a little different. I was disappointed with the dinosaur internet and tv- movies system. Especially that there were a few days at sea. The crew was fantastic. The food in the buffet had lots of choices for anyones taste. The show group was just k. They tried very hard. But their choreography for the “old disco and soul music”. Wasn’t exactly corrected. All in all it was great. And this was the first time I had an inside room. But it was on Lido Deck my number #1 choice. Gym was excellent! The embarkation was bad. Because the ship just came from Europe and the crew had to go through customer ms AND the Coast Guard did an inspection. Everyone was in a large holding area and there weren’t enough staff to handle 3200 people waiting for so long. The dining room staff was exceptional. . Read Less
Sail Date: November 2018
time was perfect. relax before all the holiday madness kicks in shows were very good.the casinos gave people playing craps drinks almost every night. food and service was great. liked the gym. they had saunas for men and ladies. ... Read More
time was perfect. relax before all the holiday madness kicks in shows were very good.the casinos gave people playing craps drinks almost every night. food and service was great. liked the gym. they had saunas for men and ladies. we had 3 times where we were able to eat in the British Pub at no extra cost. the afternoon tea in our cabin was really nice. they gave us more food than the 2 of us could eat. the laundry was slow but it was nice that we were able to use the service.we recommend that you send out laundry every day so that you have clothes coming in daily. We did not know this so our first bag took almost 4 days to get back. to go to the 8oclock show we had to be seated at least 45 minutes a head to get good seats. this was a very relaxing cruise Read Less
Sail Date: November 2018
We took this cruise from Rome to Ft Lauderdale on Apr 3 to Apr 17, because it was a great price. One port, Genoa, was changed to Livorno, Italy because a bridge collapsed in Genoa. Another port, Tulu, was skipped due to high winds, ... Read More
We took this cruise from Rome to Ft Lauderdale on Apr 3 to Apr 17, because it was a great price. One port, Genoa, was changed to Livorno, Italy because a bridge collapsed in Genoa. Another port, Tulu, was skipped due to high winds, which was disappointing but understandable. We have enjoyed at least 10 other Princess cruises and we felt that the dining service and food were not as good as on other princess ships. One night when lobster was served, our 8 table mates were waiting for the waiter to de-shell our lobsters. When we questioned the waiter, the answer was, we don't de-shell the lobster unless you ask. The buffet area food was the same as the dining area. The TV screens in the gym always have glare from the ceiling lights, making it very difficult to see the screen. One day, in the Fitness area, the air conditioning was not working, the Captain of the ship showed up to do his excess routine, when he heard the complaints among the customers, he left in no time. Read Less
Sail Date: November 2018
Always wanted to cross an ocean as an immigrant to Canada. This was our first cross Atlantic cruise, our first on Princess and the first ever cruise for my partner. The boat was very good. We had a great time on this trip. We were ... Read More
Always wanted to cross an ocean as an immigrant to Canada. This was our first cross Atlantic cruise, our first on Princess and the first ever cruise for my partner. The boat was very good. We had a great time on this trip. We were in Europe for 2 weeks before embarking visiting Paris and Rome each for a week. The staff was great. The restaurants were to our taste quite too similar. The food was good but the three anytime restaurants had a very similar decor and the menus sounded very similar. We preferred by far the steak house over the Italian restaurant for the pay a fee restaurants. We loved the cabin and the mattress and pillows were the most comfortable we ever slept on. Too bad the mattress is not sold in Canada. Our Stewart was fantastic. It was a pleasure to have Wilmer helping us. He did an amazing job. For activities, my partner would have loved more hands on activities like cooking class. I enjoyed the movie under the stars. The larger pool was a lot of fun especially with a little sea movement cresting some waves. We enjoy the coffee bar. I used an Internet package. It was great to be able to work from the middle of the Atlantic. If possible it would be great if the speed could be increased. At time it was painfully slow. Regarding the TV, we would have preferred for the movies at least an option to start the movies when we wanted like a Netflix style. A little more selection in movies and shows would be great on such a long cruise. We only used princess excursions at one harbor. We did our own at the others. We never looked really at the excursions offered. We were used to go on our own. Embarking was very easy and smooth. Disembarking was good too. Just slow with the us customs to clear. Read Less
Crown Princess Ratings
Category Editor Member
Cabins 4.0 4.1
Dining 4.0 3.8
Entertainment 4.0 3.6
Public Rooms 4.0 4.3
Fitness Recreation 3.0 3.9
Family 5.0 3.9
Shore Excursion 4.0 3.7
Enrichment 4.0 3.4
Service 3.0 4.2
Value For Money 4.0 3.8
Rates 4.0 4.1

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