1 Helpful Vote
Sail Date: January 2019
I have cruised with Princess before and the staff are excelent. The ship is well set out. I always book internal cabins and they are well appointed and kept clean. I like the darkness of the internal room you can sleep in if you stayed up ... Read More
I have cruised with Princess before and the staff are excelent. The ship is well set out. I always book internal cabins and they are well appointed and kept clean. I like the darkness of the internal room you can sleep in if you stayed up a little too late which we did on most nights. The food is excellent no matter where you dine they always have something for everyone. We celabrated Australia Day on the ship and the Entertainment staff went to all lengths to provide a great day on the pool deck. They had Pie and Pavlova eating competitions, egg and spoon races and the band played great music. The entertainment for the whole cruise was great they cater for all tastes. The staff are super attentive, always there when you require something. They get to know you and what you drink where it is coffee or a cocktail. If you have toured New Zealand by land before you should try it by sea. The coastline is spectacular. We enjoyed all the ports with alot to see and do. Read Less
Sail Date: January 2019
We chose this cruise simply for the itinerary. We didn't make it to the fiordlands due to weather, which we understand. The ship seemed understaffed and I've definitely been on happier ships. Late embarking led to harried crew ... Read More
We chose this cruise simply for the itinerary. We didn't make it to the fiordlands due to weather, which we understand. The ship seemed understaffed and I've definitely been on happier ships. Late embarking led to harried crew ordering us to our muster station, where we were told to move when we tried to put our heavy carry on luggage and stroller down. So sitting on a step which was the only available seating, we waited 40mins for the muster briefing to begin. Time enough I would have thought to drop our hand luggage and stroller in the cabin. When we did get to our cabin, it was to find a dirty plate with cold food under the bed along with a dirty sock and paper. I won't mention what was near the drinks tray, suffice to say the room felt vey dirty. Again I blame understaffing. The attitude of the crew improved toward the end of the first week however, the emphasis on 'cruise status' and the colour of your ships card was obvious all through the cruise. Very disappointing. The upper bunks in our cabin were incredibly uncomfortable, with mattresses like cement. We initiated a roster system so the adults could take turns having a comfortable nights sleep in the lower bunk. Princess it seems have iniated a Third Class system, keeping tradition with the Titanic. While there were some fun moments, those aimed at a younger demographic for a change, they were far and few between. Our grandson loved kids club, and was cared for beautifully by them. Sadly there were no really child friendly outdoor areas, and instead of an adults sanctuary, which was in fact the whole ship, we could have done with a family sanctuary, one to keep out the grumpy older passengers. We are a fit 63 years old, yet on this ship I felt 30 years old still the overly loud music played near the pool was a poor effort to acknowledge younger minded passengers. I'm a retired RN, and I understand the special needs of the elderly however, almost an entire ship devoted to them alone is too much. If the line only wants that demographic on board they should be fair and state as much in their marketing. Traditional dining in the Rigaletto restaurant was fantastic. Our waiter Rod and assistant waiter Joel were unbelievably caring and attentive. Service was impeccable. They were incredibly patient with our grandson and intuitive of our needs. We can't thank them enough. Buffet dining was relatively bland and hot foods were especially lacking in variety at breakfast and lunch. Food options it appears were sacrificed for a larger seating area, which given the number of passengers who ignored signs designating tables for the disabled, it seems there still weren't enough. We had no trouble finding a table somewhere everyday though. We paid over $600 to go to Hobbiton on a bus with non-existent air-conditioning for an hour both ways, were rushed back to the bus because the driver gave us the wrong time. Too huge a group meant standing for too long in the heat, with a couple of people close to fainting. Not worth the cost. Price of alcohol on board was phenomenal. A bottle of wine on board selling for $55 can be bought for $30 in Australia. Wine by the glass averaged at $15 a glass. Cocktails averaged at $15 a glass. Our cabin was noisy on port days as the ship docked and the disembarkation equipment was erected. On one night at 10.30pm a balloon drop party with loud rock and roll music was held 100 metres from our room and went on until 11.05pm, waking our grandson and his designated babysitter - grandfather, but then again third class doesn't count. Considering the complaints we had to hear from certain upper deck passengers when forced to queue at ports, I understand the need to inflict the party on us. If I sound a little unhappy it's because I am, an expensive, long anticipated holiday was a disappointment. Princess line please be honest in your marketing approach, and try to remember the colour of your cruise card just depends on how many repeat cruises you make. Mine will forever remain the colour it is. Read Less
Sail Date: January 2019
My wife and I chose to go on this cruise because two of our friends were taking it and asked us if we wanted to join them. Getting on the ship wasn’t too bad, there was some confusion emanating from being given two different sets of ... Read More
My wife and I chose to go on this cruise because two of our friends were taking it and asked us if we wanted to join them. Getting on the ship wasn’t too bad, there was some confusion emanating from being given two different sets of instructions from port side staff, but that was quickly overcome. The ship is small compared to some, so finding your way around doesn’t take long. We had a balcony cabin, I would say; if you can stretch yout money to at least this, then do it. You have enough room to move about plus you have the balcony to use at any stage of the cruise, it’s great for early in the morning when your pulling into port to jump out of bed and watch all the goings on outside. The main restaurant and the buffet were both fabulous, the food and service was always (I thought) of a very high standard. The shows were generally good, there were a couple that we went to that I just wanted to walk out on (they were that bad) but my wife kept a restraining arm on me (she said it would be rude) I said to her; that it was rude of them to offer up such dross. Hey ho.....all a matter of opinion. There are three things that we were most annoyed by.........the price of alcohol, around the $14 mark for a glass of wine and if you were feeling particularly flush, a minimum of around $50 for a bottle, and that’s at the cheap end. The Steakhouse.........it is the only “fine dining” experience on board. All be it in a partitioned off area of the main buffet (not in a separate venue). Reading Princesses blurb before coming on, they said it would cost an extra $29, on boarding that shot up to $35........HOW?? Secondly........don’t bother! I agree with a previous review; the steak was on the way to being tough and the veg looked like prison mush served up on plastic pudding plates. Save your money and just use the services provided that don’t cost any more. And thirdly I still get annoyed when you are charged extra to use the WiFi....this day and age this practice should not be happening. Read Less
Sail Date: January 2019
We have previously sailed on this ship and similar destinations in the South Pacific. We also wanted to do this as cheaply as possible and booked an inside cabin. This won't be repeated on this ship or for this length of time. ... Read More
We have previously sailed on this ship and similar destinations in the South Pacific. We also wanted to do this as cheaply as possible and booked an inside cabin. This won't be repeated on this ship or for this length of time. (10nights) Overall very enjoyable cruise meet some wonderful people. We both found the standard of food in the dining rooms was very high and of good quality. Especially enjoyed seafood chowder and most desserts. One night we went to the steakhouse and enjoyed our meal but found we had far better dessert experiences in the dining room than what was interesting the Steakhouse. Most staff on this ship were extremely friendly and welcoming at times the wait staff in bar areas were a little slow I think this is more of a staffing issue than the quality of service. Champagne Bay was the mist favourite port highlight for its natural beauty. The silky white sand and water temperature were just amazing and very memorable for all the right reasons . Read Less
Sail Date: January 2019
Cruising wasn’t high on my to do list. Price and visions of ‘Titanic ‘ came to mind! Then mum and dad shouted the whole family on a 10 day cruise! 15 of us met and boarded smoothly and quickly at Brisbane port. First 2 days at sea ... Read More
Cruising wasn’t high on my to do list. Price and visions of ‘Titanic ‘ came to mind! Then mum and dad shouted the whole family on a 10 day cruise! 15 of us met and boarded smoothly and quickly at Brisbane port. First 2 days at sea gave us a chance to explore the ship. Our internal cabins were small but adequate, (could still swing a cat) had super comfy beds (and I don’t have a great back!) refreshed daily and yummy chocolate on the pillow at night! Nobody goes hungry on a cruise! Food everywhere in endless supply! They met our dietary requirements. Friendly wait staff. Big outdoor movie at night by the pool is a must! Lots of activities throughout the day so study the timetable the night before. We gave Zumba a go to try and reduce the food baby that had developed! Yes I’m unco! Teen club a must!! 16yr old boy not keen. Signed him up on day one.... hardly saw him again! He didn’t want to leave!! Shore excursions relaxing on beaches. Beautiful warm water but really hot the more north we got! Don’t forget you rash top, hat and heaps of sunscreen! Overall I enjoyed my first cruise! Read Less
PrincessCruises3, Social Team, Princess Cruises has responded
Hi JaneAtSea1, thank you so much for your great feedback from your recent Sea Princess cruise! We're so glad you had a great first cruise!
3 Helpful Votes
Sail Date: December 2018
Decided to take hubby on a 14 day cruise to NZ for his 60th birthday and had a great time. Our room A302 [Aloha Deck] While small had everything we needed [an amazingly comfy bed, lovely balcony to have breakfast & drinks out on & ... Read More
Decided to take hubby on a 14 day cruise to NZ for his 60th birthday and had a great time. Our room A302 [Aloha Deck] While small had everything we needed [an amazingly comfy bed, lovely balcony to have breakfast & drinks out on & PLENTY of storage for all our gear...I had packed for winter & summer as we expected NZ to be cold, but apart from 1 cold day and 1 bitterly cold night , the weather & seas couldnt have been more perfect] Ariel was our wonderful guy who looked after us , he did a wonderful job ! Negatives with regards to the room were aircon seemed to mysteriously turn off for a few hours overnight, making it quite stuffy in the rooms....heard a lot of guests complain about it[we ended up sleeping with the balcony doors open] towels in the shower need to be upgraded to AT LEAST the size of the pool towels[we just use to take clean ones up from the pool] . And a small design fault in our room where the chair didn't fit under the desk, taking up valuable floor space. Food in Horizon could sometimes be a bit hit & miss, but their was really so much that you could always find plenty. I did notice that when it was sushi day & ramen noodle/choose your own stir fry day this was very popular. Maybe sushi on the cold selection side could considered[also where was the kewpie mayonnaise...a must with sushi] Traviato dinning [we chose any time] was always delicious , we sat with a different table every night and got to realise that some people really love cruising...sat with a couple that were on their 3rd back to back & another couple that have done more than 50 cruises and have 5 more booked for this year] Our wait staff were exceptional. A few negatives , Curtis Stone where were you ? On a 14 day cruise we had a repeat of just 3 of his dishes[seafood stew with fennel...amazing, chicken & leek pot pie, just as good & pork belly...sorry pork belly just doesn't cut it without the crackling& where were the crispy potatoes advertised?] The price of wine/alcohol in general was through the roof...they were out of stock of a number of the bottle's of wine right from the start of the cruise. We ended up buying a couple of bottles of wine on our winery tour and were happy to pay the $15 corkage & have them with our dinner.Think also the wait staff should also include in their nightly talk[specials etc] If any one needs something explained please ask , I am more than happy to explain it to you. We sat on tables a number of times where people didn't know what an item was on the menu[beef wellington with truffle, madeira demi glaze...the lady next to me didn't know what any of it was , until I explained Also pork & duck rillettes was a stumper for some people ...I love cooking & eating , so was more than happy to explain when I heard anyone a little lost] , but were a bit intimidated to ask. If the wait staff included this I am sure they would get some inquiries. Its also time to can the old traditions[like the bomb Alaska parade...fake bombs with candle don't hold a match to the real thing with flames] and maybe start to invent some new princess traditions. We went on this cruise purely to relax, so the entertainment was way down on our to do list, but I do think the number of people playing the Grand Piano was excessive and even the older ballroom dancing generation barely got up on the floor. Mosaic was an excellent bank on board the ship as were the 2 girls that played the electrical strings. The rest we gave a miss, happy to catch movie under the stars most nights [2 checkerboard man shows were great] Shore tour were mostly good though very expensive...think I would go more research about private tours in future as I saw many tours on land advertised significantly cheaper than we paid . Though Princess did throw on complimentary shuttles at nearly every port, which I thought was very good of them. Staff in general is AMAZING. And go out of their way to make your holiday great. Bar staff in Crooners was probably the most disappointing. Twice we went in their for a drink and both times had to wait a good length of time to be served[they seemed to delight in having lengthy conversations with their regulars] Also more staff on the main pool deck is needed. People constantly leave their wet towels just hanging on chairs and when new people come looking for a lounger they don't know whether its taken or not[especially movie time] Also on cruises with a warmer climate I'm sure the cookies and milk would go down better in the evening. Saw the staff give out plenty of cookies during the day & very few glasses of milk. At night that would be great The specialty coffees card & soft drinks card were definitely a money saver , but could also be very hit & miss. Since when have cappuccinos been specialty coffee? Pretty standard if you ask me. We had gotten a few cappuccinos with breakfast before we realised they were coming off the card. We preferred to keep them for the iced coffee variety and special coffees. We always had a laugh when we ordered our specialty coffees and commented on how they would turn out. Because their was very little consistency with them. Some times way too much syrup in them making them impossible to drink. We found the mocktails on the beverage card to be the same. You never really knew what you were going to get. Also its time to ditch the premixes for your coctails , they really do make for a poor version of the real thing[pina colada for example] Would I go with Princess again...definitely. Is their room for improvement, yes , without a doubt. Its time to bring cruising into the 21st century and stop living in the past and just repeating the same things over that have been done for decades. Read Less
Sail Date: December 2018
14 nights is a great amount of nights to go. Staff are amazing. Entertainment is fantastic. Bar staff and housemaids can’t do enough for you. NZ is a beautiful country - plenty to see. The captain and his wife of the Sea ... Read More
14 nights is a great amount of nights to go. Staff are amazing. Entertainment is fantastic. Bar staff and housemaids can’t do enough for you. NZ is a beautiful country - plenty to see. The captain and his wife of the Sea Princess sat and ate lunch with me in Horizons buffet. Such a beautiful couple. This is why the staff are so beautiful because it comes from the top. Highly recommend Princess Cruises and the 14 night around NZ . Staterooms are wonderful and were cleaned up to 3 times a day. Food was amazing and entertainment outstanding especially MOSAIC. Kids were always happy and had so many activities to do, families around the ship had so many activities to choose from all day long. Bingo, casino, movies, coffee or tea, ballroom classes, Zumba, Trivia Games, Karaoke, dancing in the bars with Mosaic and do much more. Thank you Princess Cruise for another amazing holiday ❤️ Read Less
1 Helpful Vote
Sail Date: December 2018
When I knew for sure that I would be able to graduate with my PhD in December, my husband and I decided we needed to take a celebratory cruise. We just looked to see where any Princess ship was going that allowed us to be home for ... Read More
When I knew for sure that I would be able to graduate with my PhD in December, my husband and I decided we needed to take a celebratory cruise. We just looked to see where any Princess ship was going that allowed us to be home for Christmas morning with the kids. Lucky for us, the Sea Princess was heading from Brisbane to New Zealand, a place at the top of our bucket list. And it didn't leave until 12/27, allowing us to catch a flight from LA on Christmas night. The first three totally-sea days were all about relaxation and rejuvenation: spa treatments, sleeping in, food I didn't have to prepare (we had just come through Thanksgiving and Christmas at home!), and wandering the ship to learn where everything was. The first sight of NZ were the fiords. Magnificent. We were lucky the little fog we encountered there was not enough to keep us from seeing them all. We found the ports to be full of experiences and places to explore. Our son and daughter-in-law named his cat after Port Chalmers because they had liked it so much when on their honeymoon (kitty's name is Mr. Chalmers, butler in residence...and she's a girl). We agreed. Akaroa was small but gave us some of the most photogenic shots of the trip (the Giant's House is a must-see). Wellington gave us a chance to meet up with cousins who are life long residents. What views and diversity in that city. Napier gave us a chance to work up a sweat walking up the hills to some great views and a visit to the funky prison. At Tauranga, we took the excursion to Hobbitan. Of course! We're huge Lord of the Rings fans. It did not disappoint. Our time in Auckland was used fully...what a great day; there was so much to see: gardens, the sky tower, museums, exhibits, etc. Lots of walking and hills...great. The final three days at sea were spent reading books that were not assigned to me...something I've been dreaming about for a few years now! Everything was super smooth...all transfers, etc. We did some things around the ship (not as much as others I'm sure since we needed to rest) but we did participate in a few things (wine tastings, shows, parties, etc.) and met some people we know we'll be friends with all our lives. All in all...a perfect way to end/start the year and a very long educational journey. And, just when you think what a bummer it is that it's over, you have to disembark--kind of sad. But the disembarkation process couldn't have gone any smoother so we were fine with getting back to reality. I would be happy to share some of my fabulous pictures (I can't upload them here because they are on my phone, not on my computer yet.) Just tell me where to send them. I kept up a blog-type running commentary with pics while away for the many people I have (a couple hundred) who follow me while I travel. Their comments were so encouraging--they were enthralled and many have put the cruise and the destination on their bucket list. Read Less
Sail Date: December 2018
We took our 88 yr.old mother for her first cruise and to have Christmas lunch at sea. She really enjoyed almost everything - especially the shows and music lounges and was roaming until well after her normal bedtime. Unfortunately, ... Read More
We took our 88 yr.old mother for her first cruise and to have Christmas lunch at sea. She really enjoyed almost everything - especially the shows and music lounges and was roaming until well after her normal bedtime. Unfortunately, we missed out on Christmas lunch as the officers had decided to have it the day before on Christmas Eve as they do in Europe, and we, like many other disappointed passengers, were not informed of this change.Our table Maitre de in the dining room, when learning of our plight managed to'rustle up' some Xmas puddings from the meal we'd missed. Catrina was a 'gem'. It really took the edge off the cruise with our mother! NB, We had already booked for the 106 day World Cruise for 2018 on the same ship, otherwise would reconsider future cruises on Sea Princess. Also we had advised Princess we would need a wheelchair for my mother to board. Unfortunately, we had to wait over 1 hour in a crowded, stuffy 'waiting area' as there were not enough chairs nor handlers, causing our mother to become quite distressed. NB - We have booked a 7 nighter on Sea Princess for February as a 'practice run' for the World cruise. Read Less
Sail Date: December 2018
We chose to cruise on the Sea Princess as it was a smaller ship for our first cruise and We had read good reviews. All our expectations have been fulfilled. The crew & staff were friendly, helpful & always with a smile. The balcony ... Read More
We chose to cruise on the Sea Princess as it was a smaller ship for our first cruise and We had read good reviews. All our expectations have been fulfilled. The crew & staff were friendly, helpful & always with a smile. The balcony cabin was spacious & comfortable. Dining was a feast of amazing variety & quality. We were entertained day & night by concerts, comedians and carolers ( Xmas cruise). Most of the shore excursions were educational & enjoyable, especially meeting & talking to the villagers & children. The ship decor was beautifully decorated with lots of very comfy places to lounge in. You can do as much or less as you want, even room service was a treat after a long day. We have already booked another cruise, again on the Sea Princess and have told our friends of our great experience, with all positive views. Disembarkation was less hassle than embarking on the ship, but perhaps that was because it was our first venture into port check in. Loved ‘ Movies Under The Stars’ up on the pool deck, views of sunrises from our balcony, and suppers at Horizons food court after a show. Thanks Sea Princess. Read Less
Sea Princess Ratings
Category Editor Member
Cabins 4.0 3.9
Dining 4.5 4.1
Entertainment 4.0 3.6
Public Rooms 4.0 4.1
Fitness Recreation 4.0 3.7
Family 4.0 3.7
Shore Excursion 4.0 3.6
Enrichment 3.0 3.4
Service 4.0 4.3
Value For Money 4.0 3.8
Rates 4.0 3.8

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