1 Helpful Vote
Sail Date: November 2018
We chose this cruise solely based on price. We've been on dozens of cruises with all the major cruise lines. We knew going in that it was an older ship, and mainly just wanted a nice few days away from the cold weather. There were some ... Read More
We chose this cruise solely based on price. We've been on dozens of cruises with all the major cruise lines. We knew going in that it was an older ship, and mainly just wanted a nice few days away from the cold weather. There were some things about this cruise that pleasantly surprised me and other things that were disappointing. Embarkation The embarkation was one of the easiest we've ever done. They let you schedule a time to arrive at the port. Miami is a pretty easy port to navigate. We walked right up and a woman scanned our pre-printed tickets and directed us onto the ship. There was no waiting or anything. They said our rooms wouldn't be ready until around 2pm so we went to the buffet. At around 1:15pm they called out to everyone and said our rooms were ready. Stateroom There were 2 of us in an interior stateroom. The room is definitely dated, but looks pretty much like every other interior stateroom on every cruise ship. It was cramped and tiny but I thought it was somewhat larger than other ships we've been on. The beds were pretty comfortable. The bathroom also seemed slightly larger than on other ships. The towels seemed kind of old and had stains on them. There was a handheld shower faucet and the pressure was pretty good. The walls are pretty thin so we could always hear people talking and kids running around outside. Entertainment/Activities The cruise director's name was Kevin. He looked kind of like Gordon Ramsay. He was pretty funny, but he made way too many announcements over the intercom. Every 5 minutes we'd have to stop our conversation to listen to a long announcement about bingo or whatever. We didn't really go to many of the shows. The guy in the piano bar was great. He played a wide variety of stuff (not just Piano Man and Sweet Caroline). They have a number of bands throughout the ship and I thought all of them were fantastic. We played trivia a couple of times. It's not the typical trivia but more geared towards pop culture (e.g. Friends trivia, etc.). Food The food was excellent on this ship. They have a 24 hour pizzeria and deli which had great fresh pizza. There was also a 24 hour self-serve soft serve ice cream machine. The buffet had a different theme everyday (e.g. Italian, French, Caribbean, etc.). On the whole, the food there was decent. They also had a great mexican place with really good tacos and burritos. And then there was a Guy Fieri burger place. Aside from the constant Guy Fieri catchphrases blasting from the TV, I thought the food there was excellent. The food in the main dining room was a little underwhelming in my opinion. Not the greatest quality, but not bad. They seemed to seat everybody at giant shared tables. I find on most other cruise lines, they tend to have smaller tables where you can have a private table. They did have smaller tables upon request but they seemed very reluctant to give them out even though they always seemed to be empty. Ports Our cruise went to Key West and Cozumel. We arrived in Key West around 8am and left early around 1pm. I really like Key West and wish we had more time there, but it was nice to walk around and eat some key lime pie. In Cozumel, we arrived around noon and left around 9pm. Most of the beaches close around 5pm so there wasn't much to do there after that unless your into getting blasted at Senor Frogs. Overall Overall, it was nice cruise. The worst part of the trip was that the entire ship smelled of sewage (especially in the hallways and staterooms). It was super gross. I think they need to take this ship out of commission for a few weeks and fix their sewage problems. Other than that, I ate a ton of food, got some sun, and relaxed a lot. So I can't complain. Read Less
2 Helpful Votes
Sail Date: November 2018
The entire ship smelled like sewage, which made it hard to enjoy sitting outside at all. Our room smelled. I had a headache most of the time. The door to the dining room completely came off in my hand. There were spit balls on the ceiling ... Read More
The entire ship smelled like sewage, which made it hard to enjoy sitting outside at all. Our room smelled. I had a headache most of the time. The door to the dining room completely came off in my hand. There were spit balls on the ceiling of the room, there was a ring in the toilet the entire time as if it hadn't been cleaned, one of the lights in the bathroom was old and broken, the towel rack was broken and left on the floor by housekeeping, our toilet broke on several times which prevented us from flushing the toilet, the drain in the sink had a slimy mildew on it which caused the sink to stop up and drain slow. The towels had stains on them and were dingy. The carpets in the halls sunk in when you walked. It was a mess to say the least. I have reached out to their customer service department about this several times and I'm still waiting on a response. I even made complaints on the ship, and was never given the option to move. Read Less
1 Helpful Vote
Sail Date: November 2018
Went on this trip with my family and a travel group. My second time traveling with this group and had a lovely time. We left from Miami to Princess Cay Island which was lovely. This island is privately owned by cruise company and the ... Read More
Went on this trip with my family and a travel group. My second time traveling with this group and had a lovely time. We left from Miami to Princess Cay Island which was lovely. This island is privately owned by cruise company and the you can use your room key to purchase here. Also Carnival provided lunch on the island. Next stop was Nassau, Bahamas we did a guided tour this time 20.00 per person which I could hear others saying different prices which varying from 20.00 to 30.00 pp. The guided tour was cool I got see a little more of the island. Food on this cruise was okay. Breakfast we ate at the omelet bar which was delicious with your your choice of fresh vegetables, cheese, bacon or ham. They also had a all you can eat side with pancakes, scrambled eggs, boiled eggs, hash browns, baked beans, bacon, sausage and breakfast burritos. There is also a area that offers brunch where they bring the food to you. Lunch they had typical burger joint which I stuck with. They had a salad bar and a taco bar. Drinks we got the free stuff (I learned from my first trip I do not drink enough soda to even bother with the plan) orange juice, lemonade, cranberry juice and water. Side note: bring a travel cup so you do not have to make a bunch of trips to the ice machine. We often are dinner in the assigned fine dining Restaurant. On the last night we went in the casual dining Restaurant and I was not too happy with it dried out pasta with vegetables that I had to mix with another dish to give some life back to the dish. Wait staff was SUPER AWESOME my 6 yr old niece was having a moment and the waiter went over and beyond to calm her down. Each night he would show her different ways to fold animal napkins, he did magic tricks for the kid and us adults. The room stewart was awesome too! He was very tentative to our needs. My heads up is about if you have a strong sense of smell you might have a problem. We smelled what at least think was the smell of raw sewage twice on this ship. Once in our room and the other time was in the Restaurant where they did brunch. The smell greeted you at the door but not in the back. The staff faces looked like they could smell it too, you know the look where you hold your breath so you don't smell anything and putting your hand right below your nose so you can smell your hand lotion. Overall: the trip was enjoyable we made some memories and that is all that matters. Will I travel Sensation again: Probably not due to the smell issues only. Read Less
3 Helpful Votes
Sail Date: November 2018
We had a great cruise. Some things we normally receive have been discontinued, chocolates on pillow, smaller portions in MDR. We had a great time. Kevin the Cruise Director was great, Adrian our favorite bartender never let us down. ... Read More
We had a great cruise. Some things we normally receive have been discontinued, chocolates on pillow, smaller portions in MDR. We had a great time. Kevin the Cruise Director was great, Adrian our favorite bartender never let us down. Juno was an excellent waiter in the MDR. This was our second cruise on Sensation, and the ship is older but still had a blast. Staff was friendly. Husband and I are both Veterans and went to the Veterans Service on Veterans Day and it was great. So many amazing veterans on the ship. Bang Bang BK was great as Bingo caller and as part of the entertainment staff. Will definitely continue to cruise with Carvnival Curise Line. We like to cruise on the smaller ships so we will just have to deal with the older ships with less of the modern services. All in all Carnival still gets our vaction dollars. Read Less
2 Helpful Votes
Sail Date: November 2018
Just got back from this cruise. I am a platinum member. Worst ship in the fleet. Rooms was terrible. My friends had a hole in the floor in their bathroom. Walking around the ship there was a smell of raw sewage. The ship was dirty and ... Read More
Just got back from this cruise. I am a platinum member. Worst ship in the fleet. Rooms was terrible. My friends had a hole in the floor in their bathroom. Walking around the ship there was a smell of raw sewage. The ship was dirty and rusty all over. Not like other cruise lines. Seems like Carnival doesn’t care about quality. They just want to offer a cheap cruise to the masses. Took the beach house excursion in Amber Cove. Staff never told us there was a resort area right in the port. Carnival did credit us for half the excursion. If you want to go on Carnival I recommend the Glory,Breeze,Dream,Vista or Horizon. Entertainment needs to be upgraded. They gave the same shoes all the time with entertainers that Simon would make fun of. Watching the shows is like pulling teeth. So stay away from Sensation and spend s little more. Read Less
1 Helpful Vote
Sail Date: November 2018
The dining room was our favorite place to dine. The food was great and we enjoyed being waited on. We were not a huge fan of the buffet lines so decided dining was best for us. ALL of the staff we encountered were happy and helpful. The ... Read More
The dining room was our favorite place to dine. The food was great and we enjoyed being waited on. We were not a huge fan of the buffet lines so decided dining was best for us. ALL of the staff we encountered were happy and helpful. The ship itself is old and felt dated but our overall experience was fun. We did beach excursions in both the Jamaica and Grand Cayman ports. I highly recommmend doing an excursion. You get to see more of the island and have an accommodating beach visit. The on ship entertainment was great. There was always something fun to entertain us. We loved the comedians! Being at sea was gorgeous so we equally just enjoyed grabbing a lounge chair and soaking up the sun. If you are sensitive to motion have your doctor prescribe a patch. My husband and I both wore them and we didn’t have any problems. I wouldn’t want to risk it and go without. Read Less
1 Helpful Vote
Sail Date: November 2018
We picked up this cruise as part of a timeshare promotion. The travel dates were convenient to our work schedule and we were avoiding going to Mexico or Cuba. We upgraded to the porthole room. I was very happy with the porthole, as its ... Read More
We picked up this cruise as part of a timeshare promotion. The travel dates were convenient to our work schedule and we were avoiding going to Mexico or Cuba. We upgraded to the porthole room. I was very happy with the porthole, as its primary purpose was to give us a daylight wake-up call. Last cruise we had a window, which we couldn't see out of anyway. We chose early seated dining. No complaints. Service and food were good. I was a little surprised that they nailed the jerked chicken wings. We really enjoyed the hot Jamaican coffee. The alchemy bar was cool, with neat drinks. The bartender could have used a personality infusion. Bar service on the Serenity deck was terrible and only went to 17:00. The entertainment troupe was good, far and away better than our last Carnival cruise. We booked the Ocho Rios excursion through Carnival, Bamboo Beach Club VIP. The VIP part of the beach was nice (plenty of shade), but it wasn't far from the rest of the beach. Not quite as loud. The staff provided constant food and drink service. No snorkeling at this beach. As a whole, I wish we had not booked through the cruise line. At Grand Cayman we did not book an excursion. We walked over to Eden Rock dive center and rented a locker. I count this as one of the better decisions in my life. We snorkeled until we became concerned about sunburn. Rinsed off and changed at the dive center then went shopping. This will now be our go-to stop in Grand Cayman, and I suggest anybody else interested in snorkeling or diving do the same. Read Less
Sail Date: November 2018
I chose this cruise due to the destination ports of Jamaica & Grand Cayman & the low price. After reading previous reviews and comments, I really wasn't looking forward to cruising on the Sensation but decided to just have an open ... Read More
I chose this cruise due to the destination ports of Jamaica & Grand Cayman & the low price. After reading previous reviews and comments, I really wasn't looking forward to cruising on the Sensation but decided to just have an open mind. Much to my surprise, I actually enjoyed the ship and cruise. Of course it is an older ship so theres obvious wear and tear throughout the ship. But nothing that made me uncomfortable or dampened my mood. The entire cruise I chose not to eat at the buffet due to the previous negative reviews and chose to instead eat at Guy's Burger Joint, Dining room(Breakfast on sea day & dinner nightly), and had an ample amount of pizza which were all better than expected. Never went in the pool because there was always a crowd since there is just one pool on the entire ship, but did hop in the Jacuzzi in the Serenity(21 & up) section quite a few times. Our cruise directer was Kevin, and he did a really good job and was enjoyable. All in all i enjoyed myself on this cruise, not saying that it was "the best cruise" or anything but if you just go wanting to enjoy your time and not worrying about nitpicking any and everything you see, you'll enjoy yourself as well. (Also the entire staff was awesome and always friendly and willing to help especially our room steward Sigit, who was AWESOME. Read Less
3 Helpful Votes
Sail Date: November 2018
My husband, daughter, son in law, our 8 year old granddaughter and myself cruised from Miami to Key West, Cozumel, and back to Miami this year from Nov 1 thru Nov 5. The cruise itself was fun and enjoyable. There were some issues with ... Read More
My husband, daughter, son in law, our 8 year old granddaughter and myself cruised from Miami to Key West, Cozumel, and back to Miami this year from Nov 1 thru Nov 5. The cruise itself was fun and enjoyable. There were some issues with some minor things- towels looking yellow instead of white, rusted toilet, beds uncomfortable, dining room service was good, but extremely slow getting food out. All entertainment was really good and my granddaughter really enjoyed the slides. It was the disenbarkment that was a nightmare. When we were all getting off the boat my husband and myself was rudely pulled out of line and we were told that my husband was being detained by customs and we were going to be escorted. We were so confused and didn’t have any idea what was going on. This lady that was screaming and pushing everyone out of the way to get us where she wanted us to go. She was screaming at me telling me I was to go outside and wait on my husband. Once we got to the point where we were going to be separated she pointed to another rude lady and told me to go “over there”. Once I got there this second lady told me I was in the wrong line and sent me back to the original lady and she began screaming at me and said “I TOLD YOU to go over there and to leave” I was trying to tell her I was trying to leave but I was sent back to her. After my husband was taken away from me I finally made it outside. Finally my husband game out and said that there was another person with his name that had a felony warrant out on him and they THOUGHT it was him. After having policemen surrounding my husband, finger prints, taking his picture, looking at his license, birth certificate they figured out he was the WRONG Person. This nightmare lasted over an hour. I was devastated and was scared to death not knowing where my husband was. I understand people have jobs, but what happen to the hospitality, professionalism, kindness with people? Carnival embarrassed not only us but themselves. This far from being over.... but I wanted to share this so you can be prepared if this happens to you. Read Less
1 Helpful Vote
Sail Date: October 2018
We chose this cruise because it fit with our fall break. I read a lot of reviews of the Sensation that were negative, so I was concerned. But, no need for it! We had a wonderful time! Getting on and off was smooth and organized. The ... Read More
We chose this cruise because it fit with our fall break. I read a lot of reviews of the Sensation that were negative, so I was concerned. But, no need for it! We had a wonderful time! Getting on and off was smooth and organized. The food was good in the dining room and at Guy's Burger and our favorite was the Blue Iguana. The service was great. Our room was clean and the bed was comfortable. It's an older ship, but the systems work. The pool was clean and refreshing. Our favorite day was the stop at Half Moon Cay. Such a beautiful beach with plenty of chairs and a good lunch buffet. We had a balcony room. I loved that I could get coffee delivered to my room and sit on the balcony and sip it while looking out at the sea, or pulling in to port. I would do this one again. Read Less
Carnival Sensation Ratings
Category Editor Member
Cabins 3.5 4.0
Dining 3.5 3.7
Entertainment 3.5 3.7
Public Rooms 4.0 3.9
Fitness Recreation 4.0 3.6
Family 4.0 3.6
Shore Excursion 4.0 3.7
Enrichment 2.0 3.2
Service 4.0 4.1
Value For Money 4.5 3.8
Rates 3.0 4.3

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