Chose this ship due to the South Pacific itinerary and based on a previous cruise with Princess (Regal Princess). In comparing the two ships, I was disappointed In the Ruby Princess. The entertainment was definitely not the same caliber as with the Regal in terms of variety or quality. The Horizon buffet court had much less selection and was poorly staffed. Often multiple serving sections were ...
Staff were fantastic but this cruise was 95% retirees over the age of 70. The activities were designed to entertain the same age bracket. We are late 40s and found the activities boring and the demographics were way too old. Other than great pools, there was nothing to entertain our age bracket. The internet was terrible, too slow and lots of drop outs. The room service was great, although no ...
After ten previous Princess cruises on several ships, I've about decided I need to take a break and try another line for a while. The allure of Princess has faded some, though it's hard to switch after becoming an "elite" customer. Food options are much reduced; menus are stale and repetitive; prices continue to escalate for "smaller" items; and the quality of the entertainment is not what it ...
This was our fifth Princess cruise, and our second on the Ruby.
EMBARKATION: We took the Princess transfer from LAX and arrived at the terminal around 11:30. We had about a 15 minute wait in line to check in. Since we were still Ruby level for this cruise, we didn’t have priority boarding, but we only waited another 20 minutes before our boarding group was called. We ate lunch in the Da Vinci ...
Embarkation- super easy out of San Pedro. Was in boarding group 9 and on the ship before 12:30. Ate in the main dining room-delicious! Kept my carry-on with me. Rooms were ready by 1:00.
Stateroom L311- nice and clean. Furniture had a few scratches. No USB Ports. No barrel chair. Bed was heavenly. Balcony could use paint. Got Lotus Spa lotion every day. Had to remind steward for ice once. ...
We wanted to go to Canada and this seemed like a good approach. The ship was in good condition. Food was ok. Buffet is split into two adjacent sections and it was a challenge to find seating a couple of times.
The setup for the Lotus pool was bizarre. You can see it from the hallway in Lotus Spa but the doors are kept locked. I wanted to use the hot tub beside the pool and I asked the hostess ...
We had a wonderful cruise because Alaska is gorgeous, however the Ruby was the worst ship I've sailed on. Not only does the ship appear old and tired, so does much of the crew. Our steward didn't address us by name, so if that's your thing, good luck. Personally, it doesn't matter to me.
I'm more concerned about having service, like ice in the cabin, without having to beg a few times. It took ...
Response from TaylorW, Social Team, Princess Cruises
We're sorry to hear you had a disappointing cruise experience aboard Ruby Princess. We definitely intend for all guests to have a wonderful time during our cruises and wish you had a better...
I had never been to Alaska (or Canada) before, and I already had experience with Princess, so we booked this cruise. First off, the ship was really nice, way better than the Star Princess (which desperately needs an upgrade). The beds are very, very comfortable.
I booked a mini-suite, which I prefer over the suite due to the combination tub/shower. (I disliked the separate shower in the ...
Have always wanted to see Alaska, and Alaska was great,,Princess not so much. The food and service was very disappointing. I have never seen prices on a main dining room menu until now!
It took over 11 hours for maintenance to unclog our bath sink, had to use the shower to wash our hands!
My companion got food poisoning on our first night, I called medical and they told me to COME DOWN FOR ...
Within a few days of Princess releasing the 2019 schedule, found a cruise that met our needs. Ruby Princess, doing round trip to Alaska out of Los Angeles on 4/23/19. We now require an accessible cabin due to mobility issues. We prefer the Caribe deck, due to the setback of the superstructure. I call and secure one of the three accessible cabins left. 565 days out and as usual, Princess is asking ...