Istanbul to Italy Oceania Insignia Cruise Reviews

We have been loyal Oceania travellers having completed 8 cruises on their three smaller ships Oceania did not send our documents to us, when enquiries were made they said we hadn't paid in full They had been paid totally in February. We could not make reservations in specialty restaurants for same mixup. Also free wifi package had to be asked for as we also we're not given this benefit although ...