Holland America Line Africa Cruise Reviews

The timings for meal were restrictive for us.
Photo Credit: briansnel
Buffet breakfast was not up to standard.
Photo Credit: briansnel
Smoking area was best we ever experienced.
Photo Credit: briansnel
Nice ports!
Photo Credit: Martin Niemoller
Cruiser Rating
3.7
Average
56 reviews

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1-10 of 56 Holland America Line Africa Cruise Reviews


More than met my expectations

Review for a Africa Cruise on Zuiderdam

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sTd2010
10+ Cruises • Age 70s

Itinerary- Africa at the top of my bucket list. Most ports were readily available to walk through. Ship tours ranged in price- from inexpensive to YIKES! Even though I now travel solo, I was comfortable and at ease. Staff on board exceptional- always willing to answer questions, give directions when we got lost or needed more information. Cabin stewards were always going the extra mile to make ...
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Sail Date: October 2023

Cabin Type: Deluxe Ocean-View Verandah Stateroom


Disappointed

Review for a Europe - Western Mediterranean Cruise on Nieuw Statendam

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Cruiser-1962
10+ Cruises • Age 60s

Good points - The ship is fairly new and well appointed. - The service staff are very friendly and try very hard. - Food quality is good. The bad points - Organisation on the ship is sub standard. - The Lido kept some really strange hours - for example closing for diner at 8:30 pm which one would expect is peak time Really bad points - For the first half of the cruise ...
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Sail Date: September 2023


Nice Aging Cruise Line

Review for a Europe - Western Mediterranean Cruise on Nieuw Statendam

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GK2895
10+ Cruises • Age 60s

I loved the staff, the service and honestly the maintenance of the ship is overall very good. I would give them 4.5 to 5 stars in most cases. The ship however is old from the perspective of activities and value. Activities are very limited compared to other vessels both in terms of physical offerings such as recreational opportunities but also in terms of creativity. Other ships have mini ...
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Sail Date: September 2023

Traveled with disabled person


Worst Service and Food I have ever had on a Cruise Ship Holland America Ooserdam

Review for a Europe - Western Mediterranean Cruise on Oosterdam

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ritacunn11
10+ Cruises • Age 60s

This was the Dave Koz Cruise 2023. It was booked back in 2019 for 2021 then had to be cancelled due to Covid. The service on this ship was HORRIBLE. The Customer Service Desk was useless and the Food was very bad. I admit that the Ports of Call on this cruise were amazing. The entertainment as always was some of the best. However, the service and the food were severely lacking. I ...
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Sail Date: May 2023

Cabin Type: Large Outside Stateroom (fully obstructed views)


Beware Holland America

Review for a Europe - Western Mediterranean Cruise on Oosterdam

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2FLfriends
6-10 Cruises • Age 60s

Beware of this ship!!! My cruise began with a huge stain on the couch in our stateroom. I also got food poisoning and as a result I was unable to go on the tour we had scheduled for the next day. I requested a refund but they denied it. The service was sub par but they still charged us $32 per day for poor service. The crew was unable to help with basic questions. In the dining room I asked that ...
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Sail Date: April 2023

Traveled with disabled person


The standard has fallen. I paid for an airport transfer that was not provided - no refund.

Review for a Mediterranean Cruise on Nieuw Statendam

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Maroochy
2-5 Cruises • Age 70s

The food in the Lido and Dutch Cafe was lovely and the service was swift and friendly. However my 6pm pre-booking for Tamarind meant almost an hour's wait at the bar (I do not drink & was travelling alone) because they had obviously overbooked the first sitting! Every day to disembark for tours was a lengthy mess. It was unbelievable. I had paid for a Holland America transfer from ship to ...
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Sail Date: April 2023

Cabin Type: Verandah Stateroom


Depends on what you’re use to

Review for a Europe - Western Mediterranean Cruise on Nieuw Statendam

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Travel78130
10+ Cruises • Age 60s

If you’re use to higher end hotels and resorts like JW Marriott, Hyatt, or Hilton where personal services are king this cruise line is NOT for you. I’m a business owner of over 30 years and if I ran my business this way we would be out of business. Compared to higher end resorts which we are use to I found the following to be true. 1. The ship is very disorganized in the way they do ...
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Sail Date: April 2023


Interesting ports, great service, good entertainment, outstanding conference.

Review for a Transatlantic Cruise on Zaandam

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guayames
10+ Cruises • Age 70s

We choose this cruise due to the ports and sites it covered. We were not disappointed! Although a couple of the ports we wanted to sail to were exchanged, we were not unhappy with the changes. The boarding and disembarkation were perfect. We learnt a lot from excellent conferences. The food and entertainment were par for what we xpected from this great cruise line. Our cabin stewards cabin 2572 ...
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Sail Date: October 2022


Closed Buffet, Restaurants and Music Venues

Review for a Mediterranean Cruise on Nieuw Statendam

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Schlinger
2-5 Cruises • Age 40s

Let me start by saying that the Nieuw Statendam is a beautiful ship with beautiful cabins and lovely employees. Unfortunately, that's about it as far as the advantages are concerned. Embarkation was badly organized in what could seem like a good organization: check people in in groups, give them group numbers and call them one after the other. And then send them all into the embarkation gateway ...
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Sail Date: May 2022

Cabin Type: Verandah Stateroom


Holland CEO - please wake up now!

Review for a Mediterranean Cruise on Nieuw Statendam

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bspectorvt
10+ Cruises • Age 70s

This is a shortened version of a 2,624 word review we sent to Holland America Guest relations and never got a response to: This cruise was our first travel adventure since the pandemic began in 2020. We booked this cruise to celebrate our wedding anniversary and to belatedly celebrate a milestone birthday that occurred during the pandemic. We booked a 5 star ship, which is our standard when ...
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Sail Date: May 2022

Traveled with disabled person


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