We had sailed on the Symphony prior to the pandemic and were extremely pleased with it. We booked this cruise expecting to continue our feelings towards Crystal. The entertainment, lectures, art class, spa, butler, room attendants, dining in Osteria and uni uma all met these high expectations. Dining in the Marketplace was generally good but there were some mishaps. Our overall cruise was severely ...
Dear Tarrytoon,
Thank you for your honest feedback regarding your time aboard Crystal Symphony.
We sincerely apologize that your recent cruise did not meet your expectations. We are...