"We thought we booked the same line we took on another cruise, but it turned out to be the Crystal Serenity, which was even better. The staff were happy, which we like because it means the company treats them well,..."Read More
We thought we booked the same line we took on another cruise, but it turned out to be the Crystal Serenity, which was even better. The staff were happy, which we like because it means the company treats them well, then they treated us very well. We liked the way every time we sat down, whether it was in the central lounge on Deck 5 or the Forward lounge on Deck 12, there was someone approaching ...
We chose the Serenity having travelled on the Espirit and the Harmony and because we wanted to do a Baltic Sea Cruise. We have suite 11060 which is fine and it an added benefit to order dinner from any of the dining establishments. The check in was seamless. Our butler and cabin attendants, Jose and Lydia, were the best!!!! You could not find anything lacking in their lovely demeanor and ...
The Crystal Symphony Baltic Sea cruise on 2017 was fantastic. We loved every aspect and element. We were invited to go with the Hillsdale College group which booked about a third of the ship and that overlay of programs and people was really wonderful. We knew the Symphony was going in for major remodeling a few weeks after our cruise, but the ship was still in great shape, and the staff and ...
My husband and I were traveling as a couple to celebrate our 20th anniversary. I booked with Crystal cruises because in my travel magazines, it has been rated a top cruise line. We were expecting a luxurious staterooms and a ship that looked like it had undergone a major restoration, like I had read. We expected the ship to be modernized and opulant. I can't relate how disappointed we are that ...
Our first trip with Crystal cruises and thoroughly enjoyed the experience. Yes cabins are not the largest compared with other similar ships but are reasonably spacious with plenty of wardrobe space (and hangers), pleasant bathroom and nice balcony. The service, amenities, food and ambience were first class. Also you do get a large ship feel even with 800+ passengers, compared to Silverseas and ...
This was my first Crystal Cruise and it was wonderful. This is going to be a lengthy review but I had such a hard time finding out any info on specifics for the Baltic Cruise that I want to give future cruises the info that I wished I had beforehand. I had done quite a bit of research before selecting which line to use for the Baltic Cruise and I am very happy that I picked Crystal. We really ...
Just back from our fourth cruise on Crystal (three on the Symphony, one on the old Harmony). This time it was to the Baltics. Quick review:
WEAR AND TEAR: Concerns about wear-and-tear are beyond overblown. Sure, the railings could use a fresh coat of lacquer but that’s an issue with EVERY ship. (Ah, the salt air!) And, frankly, we were in the stateroom and on the veranda so infrequently that it ...
Effortless embarkation & debarkation
We were able to walk right up to check-in with no line and immediately proceeded to board the ship. The debarkation was equally stress free and we left the ship at our leisure.
Phenomenal food and top level service.
The service on the lido deck is more attentive than anywhere on the ship. The staff quickly learns your name and if you are dining at the Lido ...
On this Baltic cruise Crystal continued to live up to its high quality reputation but the jury is still out on whether going all inclusive has caused a decrease in the level of service. We could not decide. The staff was still very friendly but they did not make any attempt to learn our names or drink preferences as they did on a previous cruise. However, this was an unusual cruise with only one ...
I am 42, and DH is 47. We have been on one Regent Navigator cruise, one Silversea Silver Spirit cruise, and one Paul Gauguin cruise. I still consider us cruise newbies. We have specific needs as we are "quirky" at the best of times, and we have been looking for a cruise line that meets both our specific travelling eccentricities. Crystal seems to be able to meet this! This is my first review for ...