We selected this cruise to cruise over the Christmas and New Year's Holidays and we had an amazing time. This was our fourth holiday cruise; all with Crystal and on Crystal Serenity. This is also our third voyage since since the inaugural cruise of Crystal this year.
For those who used to like old Crystal, my view is new Crystal is like old Crystal but better.
The crew makes Crystal very ...
Dear Keith1010,
Thank you for sailing with Crystal Serenity once again! We are delighted to have celebrated the holidays together and to hear about your exceptional experience onboard....
We have cruised with Crystal 4 times previously and have anxiously awaited its return. We had a cabin with ocean view on deck 7. The cabin was 215 sq feet and was well laid out. There was ample drawer and closet space. The cabin attendant kept the cabin spotless.
The food at the main dining room, buffet and specialty restaurants was excellent. The selection of the entrees in the main ...
Dear Virginia from Roslyn,
Welcome back! We are thrilled to hear that your experience on Serenity was a marvelous one.
We deeply appreciate your trust in choosing to sail again with...
Crystal is my "go to" luxury cruise line. Having been on >50 cruises all together. I have always been totally impressed with the Enrichment, entertainment food and crew. I have also been labeled as someone with "high standards". The words that you often hear about the new crystal is "better than ever". My previous crystal cruises I have rated as A-A+! This one roundtrip Miami on Serenity was IMO a ...
Dear mario 1,
Thank you for choosing to sail with Crystal once again. It is lovely to hear that you enjoyed our remarkable boarding process, entertainment, and enrichment opportunities. We...
We had sailed on the Symphony prior to the pandemic and were extremely pleased with it. We booked this cruise expecting to continue our feelings towards Crystal. The entertainment, lectures, art class, spa, butler, room attendants, dining in Osteria and uni uma all met these high expectations. Dining in the Marketplace was generally good but there were some mishaps. Our overall cruise was severely ...
Dear Tarrytoon,
Thank you for your honest feedback regarding your time aboard Crystal Symphony.
We sincerely apologize that your recent cruise did not meet your expectations. We are...