Arctic Cruises for the Disabled Reviews

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1-10 of 83 Arctic Cruises for the Disabled Reviews


Poor management - understaffed.

Review for a Arctic Cruise on Norwegian Getaway

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sowhynot
10+ Cruises • Age 60s

This was our fourth NCL cruise, but the first for quite a while preferring Celebrity and RCL but this itinerary included many of our “bucket list” ports, including Reykjavik and Lerwick (Shetland). It is very obvious that they are understaffed, and undertrained. The front-line help is courteous enough but not prepared or allowed to problem solve. There is lack of communication between ...
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Sail Date: September 2023

Cabin Type: Mid-Ship Balcony Stateroom


Jewel is Old, Itinerary was Wonderful

Review for a Arctic Cruise on Jewel of the Seas

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happytotravel127
10+ Cruises • Age 60s

We booked this 22 months ahead of time. We were unable to get our favorite cabin, JS. We did not like the balcony cabin! Way too small for us. I can't remember how many times we ran into each other between the bed and door. The Jewel of the Seas is old, built in 2004 and updated in 2016. It needs so much work. Paint peeling, titles cracked, Wi-Fi was almost nonexistent. unless you were in the ...
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Sail Date: September 2023


Great itinerary, lovely weather, ship could be better

Review for a Arctic Cruise on Norwegian Star

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MkeCruzn
10+ Cruises • Age 40s

We chose this cruise because of the itinerary, sailing dates, and to use a 20% discount certificate that was issued by NCL due to canceling the Epic's winter Mediterranean sailings. The terms were rather restrictive and this sailing qualified. We booked about 3 months ahead, so we were within the final payment date and could only use one CruiseNext certificate. NCL would not budge on this, despite ...
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Sail Date: September 2023

Cabin Type: Mid-Ship Mini-Suite with Balcony


Miserable

Review for a Arctic Cruise on Norwegian Star

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Ldldl
10+ Cruises • Age 70s

Loved the destinations but the ship and amenities were terrible. The only great things onboard were the dancers and singer shows. What’s the good thing about using food clips to pickup your food when most people are coughing in their hands? There has to be a better way of serving. The wines were the cheapest I ever had. The package they sell is worthless. NCL has skimped on all their services even ...
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Sail Date: September 2023

Cabin Type: Mid-Ship Balcony


Crystal Serenity Solo Experience was excellent.

Review for a Arctic Cruise on Crystal Serenity

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brescan
6-10 Cruises • Age 2020s

I just had the time of my life on this cruise. I am a 60-something widow and this is my first cruise sailing solo since my husband passed. He and I had sailed Crystal six times, on all three ships, and loved it. I chose this cruise because I was happy to see Crystal come back, Iceland is on the bucket list, and, well, it was time to get back out there traveling. I flew to Reykjavik two days ...
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Response from HaileyC, Guest Relations

Dear brescan, Welcome back and we are delighted to hear that your experience on Serenity was a wonderful one! We deeply appreciate your trust in choosing to sail again with Crystal, and it...

Sail Date: August 2023


Such a shame

Review for a Arctic Cruise on Celebrity Silhouette

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K1W1bird
10+ Cruises • Age 60s

We chose this cruise because I’d always wanted to go to Iceland, also another chance for celebrity to redeem itself after a very disappointing cruise round the Caribbean in February. We have been loyal cruisers with Celebrity for years attaining Elite Plus status, sadly it’s time to say goodbye. It started with our balcony cabin, items from the previous occupants were left in the wardrobe. No ...
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Sail Date: August 2023

Cabin Type: AquaClass 2


Terrible Cruise

Review for a Arctic Cruise on Celebrity Silhouette

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Gramps27
6-10 Cruises • Age 60s

Picked this cruise because we wanted to go to Iceland. First given a dirty room made to wait inside for 3 hours to find a replacement Trips were expensive if the boat decided To stop somewhere First port was tender badly organised took 5 hours to get off the boat Then they started altering the ports ended up only half a day in Reykjavík and cancelling Guernsey. Food wasn’t great ...
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Sail Date: August 2023


staff terrific, itinerary changes frustrating.

Review for a Arctic Cruise on Norwegian Star

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heebee8
2-5 Cruises • Age 50s

We were a family of 4 (husband and I in a midship club balcony suite and my 86-year-old mother-in-law and young sister-in-law a little further along the corridor in adjoining forward club balconies). We had three nights in Tromso pre cruise at the Clarion Collection With hotel – we have stayed here before for four nights in early 2020 in a quest to see the Northern lights and it is warm and ...
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Sail Date: August 2023

Cabin Type: Mid-Ship Mini-Suite with Balcony


Very Pleasantly Surprised Overall. Plus, Cabin Review.

Review for a Arctic Cruise on Norwegian Star

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DaisyWine
6-10 Cruises • Age 60s

For perspective, this was my first time cruising on Norwegian, and I have cruised previously on Celebrity, Princess, Royal Caribbean and Carnival. My husband and I found a fantastic last minute deal on the Norwegian Star for a Norway/Iceland cruise during Aug./Sept. 2023. Given the low price we paid, and given my incoming lower image of Norwegian, I was very pleasantly surprised overall at the ...
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Sail Date: August 2023

Cabin Type: Mid-Ship Balcony


Very poor quality food, understaffed and no hygiene. Understaffed.

Review for a Arctic Cruise on Carnival Pride

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Stan1958
10+ Cruises • Age 60s

Unfortunately food has to be great, with most days, 3 meals a day on board they have to get it right. Carnival Pride, Iceland Trip, August 20, 2023, have failed miserably. This is our 9th Carnival cruise, another booked for December and our 18th cruise overall. We have not encountered worse food, and guests everywhere complaining. Doesn’t seem to matter what food it is, complaints ...
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Sail Date: August 2023

Cabin Type: Interior


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