Pros:
1) staff (except for reception) were excellent - very helpful and polite
2) food choice and standard (and hygiene) were excellent
3) choice of entertainment was very good
4) embarkation process was handled efficiently and quickly
Cons:
1) reception had difficulty understanding problems and requests
2) room was very noisy all cruise - it was a disabled inside cabin with ...
We have cruised many times, including several cruises on the QE2, but with a growing family, other expenses and priorities intervened and we have not cruised for some 10 years. Of all the cruise lines we have used, Cunard has always been favourite - or maybe it was really the QE2 which held the magic? Either way, the whole Cunard experience was always so special that I felt it was worth the extra ...
This was my second cruise experience and I have to say that overall, I was very disappointed. A few years ago I cruised through the Panama Canal with Celebrity, and I was actually surprised by how much I enjoyed it. This cruise, by comparison was a real let down.
The Baltic ports were wonderful, but the atmosphere and service aboard the ship was poor. Most of the staff seemed fairly jaded, tired ...