Celebrity Caribbean Cruise Reviews

I’ll start this review by saying I am a very experienced cruiser with status on Disney, Royal and Carnival and this was my first and probably last Celebrity cruise for a while. Starting on a positive note with pros - the interior of the ship was redone during COVID so the rooms are very pretty. We went during a peak week so we did 2 ocean view cabins on the third deck and they were very ...

our 21st cruise. 7th on Celebrity going back to the Century. Sadly our cruising days are over. We booked late so got an inside room on deck 2. It was dirty, missing towels and Kleenex unit our 2nd day. There was no Captain Club welcome, nothing. The ship is worn. How is it a 23 year old ship is still sailing when the beautiful Century got scraped years ago? We easily got into anytime dining at ...

We were on Celebrity summit April 1st cruise, we lost power one day, we lost water. One day, we couldn't stop at one of the ports, our internet was bad, and I reached out to them seeing if we could get some sort of compensation or refund and they said no. I'm kind of confused because I would think since we couldn't stop at one of our ports we should get a refund on the port charge and we they ...

1. Embarkation was an issue because we were not told to tell driver Terminal 25. 2. Food was not great, 4 main restaurants had very similar menus and quality was not good in any one. 3. Throughout we thought Celebrity was penny pinching, like the $4.00 charge for coffee at any of the 4 main restaurants. 4. We were told that there were two (2) levels of internet, this proved to be false, ...

Booked the Concierge level for this cruise, and would not recommend. First 2 days had no service until we went to Guest Relations to complain. Kept waiting for steward to show up. Did not get the perks that were to be in the room, like the champagne and tote bag. Had to ask for the bag and the necklace that every cabin received. Two small pools and a solarium pool. Couldn't dock in Bimini so ...

Our recent voyage (sailing date of March 24th) aboard the Celebrity Cruise Ship Ascent left much to be desired. While there were aspects of the journey that were enjoyable, such as the exceptional service provided by most staff members, our experience was marred by significant issues. One of the main problems we encountered was the unbearable noise in our assigned room located on Deck12 in the ...

What can you really say about a stateroom where the bedding had obviously not been changed from the previous guests. We didn't realize it the day of embarkmentas the sign in our room said, "not ready yet, will be back at 1pm" though the bed had already been made. We dropped our bags and headed out to the pool (where you will absolutely never find a lounger unless you are a very early riser) When ...

First time sailing with Celebrity and my last. Sailed multiple other lines in the states and Europe. Beautiful ship, decent staff, poor customer relations. No shower facilities for the fitness center unless you book something in the spa. Not a big drinker but incorrect charges multiple times. Bars did not appear to have enough staff to handle customer orders. Automatic additional ...

I chose this ship because it was a newer ship. I arrived to find my room was not clean. There was food on the floor, a used shower cap in a drawer, a half empty Evian bottle, and about 50 old wire hangers in the closet. I called housekeeping and they apologized. That was it. Then that night we arranged for fixed dining (same table, same restaurant, same time every night). I told the maitre d that ...

Over 20 cruises with Celebrity. No typical champaign greeting...No playing cards at the concierge. No invitations to anything. The maitre de went far beyond the call of duty, as did the waiters...but all their fine service couldn't help the flavorless food and lack of choices. The entertainment in the bars and lobby areas were tolerable, but the stage performances were lackluster. The ...