Choose this as a first time cruise to explore other cruises. Thought that four days from Cape Town via Port Elizabeth too Durban would be a great test of the waters so to speak.
Ended up frustrated at late departure due to high winds preventing scheduled departure. More annoying was the lack of communication from MSC regarding anticipated departure as well as impact delay would make on arrival ...
The 2 day delay resulted in a lot of disorganization and a feeling of being rushed, which wasn't relaxing. Embarking took 5 hours, and was very uncomfortable. Service was good by some, but really rude by others. The fruit juice served with breakfast was terrible. The coffee wasn't much better. Some meals were good, others were very poor. I didn't appreciate having to pay 15% service fee on ...
Chose this cruise as we are regular cruisers and wanted to take my daughters on it for the experience.
Food was ample and tasteful.
Beautiful ship,comfortable cabins .
Clean
We were disappointed about the late departure as this was our only holiday for the year as I am a Nurse and my husband Police Officer. This was the only time we could take off for vacation. My 2 daughters were ...
We chose this cruise departing on 20th January as it was advertised in the UK and looked interesting visiting different places in South Africa, along with Namibia and Mozambique. Embarking was the worst we have ever experienced, no guidance or help. Cabin 11171 was good and roomy, no issues there! Namibia ended up being the only port of call on the 12 day trip that was there on the correct day ...
Chose the cruise to relax and have fun.The Dream Team were disappointing. None of the usual fun activities I am accustomed to. The cruise director was boring and the shows were not up to the usual standard that I have experienced on previous cruises. He announced on the first night to not miss "Novelty Quest", well it was conspicuous by it's absence. I was not the only one who found the female ...
Having cruised on MSC numerous times, both locally and internationally this cruise was way below the standard i have come to expect.
Embarkation was a nightmare, as people queued outside the terminal with no direction from cruise staff and pushed and forced their way in terminal once the doors opened, which almost resulted in a stampede as well as a few curse words between passengers.
We had ...
First time coming to Southern African waters - bigger ship, high expectations. Dissappointed with the overall service, maintenance of ship needs attention. Paper placed between cabin walls an ceiling. Some sort of quick solution. Not sure if it was suppose to reduce a rattling noise. Overall impression of the ship - old and used and send down to make the last bit of money from it. Was suppose to ...
The embarkment process was a nightmare. There was no information to passengers waiting to embark and then the priority pass people were mixed with the regular pass people - so what was the difference in priority people paying more? Rip off if you ask me.
Besides the delay which was due to the weather and not the fault of MSC, I found the bar attendants and room cleaners to be abrupt (some ...
Embarkation chaos. Took more than 4 hours to get on board. When on board, after 2 checkpoints, you were lost. Nobody gave information what to do next. Had to ask random staff working at kiddies check in counter to found out that you must go to your cabin, get your cruise card. I cannot imagine how lost a first timer must be or feel.
Dining a joke. We were three pax, but were allocated a ...
I chose this cruise as my wife and i have never been on a cruise before. It all started going wrong when we arrived for embarkation where we had to wait inline for 3 plus hours. There is no shelter from the sun and for those that cannot stand long no chairs or seating. We get to the boarding gate and there we stand waiting to board in a room that has no air-con and it was hot. I am sure that MSC ...