we booked this as it was in the school holiday and their wedsite said they have a full planned cruise activities for kids as well as 4 kids clubs for all the differnt ages. kids club was closed for most of the trip and we were told sorry they are under staffed. so we were stuck with our kids and all the rest of the boats passengers too. so kids were running and screamming every where. then we were ...
Horrible experience so far. Over crowded everywhere queues for days to do just about anything, including accessing lifts. People are frustrated and impatient and thus pushes in lines and literally fight for space in the pools. Dirty. Cheap food. To top it off our ship is stuck in the Harbour. What a terribly disappointing experience. Stuck for another 3 days hoping to 'cruise to nowhere' instead ...
Choose this as a first time cruise to explore other cruises. Thought that four days from Cape Town via Port Elizabeth too Durban would be a great test of the waters so to speak.
Ended up frustrated at late departure due to high winds preventing scheduled departure. More annoying was the lack of communication from MSC regarding anticipated departure as well as impact delay would make on arrival ...
We and our extended family have travelled numerous occassions with the MSC and had pleasant and fun experiences, but the recent trip with MSC Musica was a disaster.
We've made a few trips with the ship; Meditteranean cruise, Cruise to Maurituis, Durban to Portuguese Island, Cape Town to P.E to Durban. This was the worst trip ever, having to cram the whole journey in 2 days. We were rocking ...
The food was poor compared to previous cruises. The bar service was slow and the quality of the cocktails was inconsistent. The cabins were very comfortable and clean. The embarkation process was a circus. Having been told to get to the terminal early, we were then told to sit and wait. No refreshments were offered and the shore based personnel became fractious and rude.
While the delay in the ...
We started planning this trip in May 2018, we booked in June 2018. We planned a holiday around this trip. First we flew down from Johannesburg on the 21st January, we explored Cape Town and did a few excursions which went very well. This was our first time on a cruise and we were very excited after reading a lot of reviews and feedback from other people who have done the trip. The start was not ...
Due to the delay we only embarked on 26Jan 2019 sadly missing two days of fun we were looking forward to..nevertheless once on board we were in awe of the beauty & magnitude of the ship & then the fun started. We loved the various lounges & bar areas for relaxation & good music. The dining sittings in the restaurant caters for everyones needs & the staff serving guests with a smile & then having ...
The 2 day delay resulted in a lot of disorganization and a feeling of being rushed, which wasn't relaxing. Embarking took 5 hours, and was very uncomfortable. Service was good by some, but really rude by others. The fruit juice served with breakfast was terrible. The coffee wasn't much better. Some meals were good, others were very poor. I didn't appreciate having to pay 15% service fee on ...
We were expecting a relaxing leisurely cruise from CT to Durban. Due to wind the cruise was shortened by two days. In our experience not enough was done from the side of MSC to ensure the least discomfort for passengers. Firstly we were informed by SMS to be at the harbor at 8am and that embarkation would start promptly afterwards. Queuing for nearly five hours apparently due to the lengthy ...
I embarked from Cape Town and unfortunately had a bit of a tough time with the weather so our cruise was delayed by two days. This however is not anyone's fault and totally understand MSC's reasoning for not embarking on the 24th. We only embarked the 26th January. Embarkation is a very long and tedious process. The waiting before going on board is crazy and very tiring.
The ship is so ...