We took the Uniworld European Jewels cruise between October 19 and November 3 from Budapest to Amsterdam. Due to low river levels, we spent far too much time on a bus, missed excursions and had to transfer to three different ships. The core of our complaint is that Uniworld was aware of this issue all summer and did not give us the opportunity to decide for ourselves whether we wished to proceed ...
We chose Uniworld after being told by the travel agent and the Uniworld rep. that the trip that they offer would meet our "bucket list" vacation as well as our anniversary. We were told that the ships, service, excursions, etc. were first rate and all of our dreams would be fulfilled. They took our deposit in March 2017 and the $15000 trip for my wife and me was paid by June 2018.
When we ...
This being our first River Cruise, we were unsure of what to expect, however all fears were put aside from the first moment we were met by our Uniworld Representative at Budapest airport.The welcome was professional and warm and we were soon on our way to the dock in a luxurious vehicle.
The Reception on board The River Princess was just as welcoming and we were invited to enjoy a lunch ...
This cruise was recommended by my travel consultant. Met all my expectations. What stood out was the friendliness and professionalism of all the staff, always with a smile on their faces and nothing was too much trouble. I had a bit of a medical problem while on board and they went to no end of trouble to help me get it sorted out.
There was a good choice of outings in each port, all ...
Always wanted to cruise the Rhine river and now have achieved it. The management of the restaurant, tours and ship was outstanding leaving us to enjoy our holiday stress free. The tour guides utilised by Uniworld were excellent, they all knew their subject very well and presented the knowledge to us at a good level so that all understood. After each tour we were given time to explore the town by ...
This was our first river cruise and we had never heard of UniWorld prior to our travel agent recommending them. Well I have to say, this company was fantastic, great food, wonderful crew who couldn't do enough to help and assist. One of the guest fell ill during the cruise, the captain arranged a taxi, went with the couple to the hospital, translated for them and waited with them until they could ...
After researching potential cruise companies for my first ever river cruise in Europe, I decided on Uniworld with its consistent annual award-winning history. I wanted a trip that covered all expenses, including accommodation, food, beverage, tours/excursions with options for the less physically able - I use a walking stick - and gratuities, as once I stepped on board, I wanted to be carefree and ...
We found this to be the nicest cruise line that we have been on. The service was wonderful, great food, open bar, excursions included, gratuities included and we found the ship to be in excellent condition on all levels. Our cabin was quite roomy and the bathroom was very nice. The staff could not have been more friendly or helpful.
We chose to arrive in Budapest two days prior to the cruise ...
Where to begin...
The ship is beautiful, the staff is friendly and efficient (I've never seen people work so hard, and always with a smile), the food was gourmet - fresh, delicious, cultural selections, the sailing was smooth and scenic, the tours were well planned and informative (wonderful tour guides), and we wanted for NOTHING! Although I was worried that I would be anxious about the time ...
We chose Uniworld because we had sailed with them last year and so enjoyed the whole experience. The staff are amazing, friendly, helpful, even though English is not their language. The food was excellent and abundant. The dining room staff were attentive and friendly. The excursions are amazing. We visited sites, towns and places we had no idea existed showing the very long and varied past ...