Second time on Norwegian Jewel. Previous time was nice but not amazing. We chose it again because of the itinerary.
What we did not like this time:
- lack of sufficient and clear information prior to embarkation. the website is not working properly, no responses on email or phone. Problems with booking excursions.
- the ship's entertainment pretty much resembled last year's programme - ...
We were looking forward to this.....a lot!
We had booked a similar itinerary with Ncl 2 years prior and they simply pulled the cruise. No explanation, it just went. Forgot about that when we booked this. Gradually, this became a different cruise to what we had booked. ports disappeared, shore time shortened. Overnights stops became at sea days! Anyway, we were determined to enjoy Asia, and in ...
Booked this cruise as a 60th birthday celebration, and was very disappointed that on final payment we received the itinerary changes. I emailed NCL in December without a reply (this is now standard NCL customer service unless you email the upper management) We then received further Itinerary changes just a couple of weeks before departure. As I had paid for an overnight hotel in Singapore to ...
My husband and I recently embarked on the Norwegian Jewell Cruise to Asia with high expectations, but unfortunately, my experience was far from satisfactory. Several aspects of the cruise left much to be desired, prompting me to share this negative review.
1. Low-Quality Events: The onboard events and activities were disappointingly lackluster. From poorly executed shows to mundane ...
We chose this cruise as a novel ravel experience as my wife had never cruised before, additionally the convenient departure location and ports of call.
I understand that this is an older and smaller ship than the recent giants but this suited us fine .
The overall cruise was very good with a few caveats ; internet was poor and fiddly (need to log out after every use),
The food and ...
I wanted to cruise in Southeast Asia. Starting poor service in transport from airport to port. Lots of bus but whoever organized the transport does not know what they’re doing. We were waiting in the hot bus for 2 hours before transported to the port. Embarkation was a pure hell, chaotic and disorganized, this is only the beginning of security in the the port not even checking in. They should have ...
My wife & I booked this trip at the last minute and can honestly say "WOW!"
Although we had to miss Cambodia due to the virus situation we were blessed to have an overnight stay in Vietnam which turned out fantastic for us as it gave us time to see Ho Chi Minh and a trip down Mekong Delta.
The staff & crew were fantastic especially the waiters Damoder,David,Dede & Ernesto.
The ...
We were celebrating Birthdays & Special Anniversary. The itinerary included Koi Samui and Cambodia and was the right dates.
Firstly, we have been on many cruises over the years, most higher class but always enjoyed Thomson because of the wonderful service, mainly from the Phillipino and British Staffand their attention to care.
However, this is our 2nd trip on Discovery mainly to give it ...
For the itinerary, unfortuately there was a few technical errors so we missed 2 ports. One in particular I was really wanting to visit, Koh samui on Christmas day. But Marella gave us £100 each to spend on board, so shopping away my cares. There was a lot of moaning people on board but to me you just get on with it or spoil the rest of your holiday. I got quite annoyed and defensive saying I have ...
A great itinerary in Southeast Asia. This was my fifth Regent cruise, and found the overall experience very good, but slipped from past Regent Cruises. Ship recently refurbished and very attractive.
Would have rated it excellent, but for the dining experience, which I found to have slipped compared to previous Regent cruises. Menu in the Compass Rose was adaquate, not particularly creative. ...