• TRAVEL NOTICE: Learn more about COVID-19
  • Newsletter
  • Write a Review
  • Boards
  • Find a Cruise
  • Reviews
  • Cruise Tips
  • News
  • Deals
You may also like
Dismiss
16 Cruise Apps You Need Right Now
16 Cruise Apps You Need Right Now
Texting on a Cruise: 7 Cruise Line Messaging Apps
Texting on a Cruise: 7 Cruise Line Messaging Apps (Photo: Norwegian Cruise Line)

Texting on a Cruise: 7 Cruise Line Messaging Apps

Texting on a Cruise: 7 Cruise Line Messaging Apps
Texting on a Cruise: 7 Cruise Line Messaging Apps (Photo: Norwegian Cruise Line)
Dori Saltzman
Contributor
Ashley Kosciolek
Contributor
  • Facebook
  • Pinterest
  • Twitter

Constant communication -- that's what modern cruisers demand. In addition to keeping in touch with friends and family back home, passengers want the ability to connect with their spouse, kid or friend who's onboard with them. Specifically, cruisers want texting on cruise ships, and lines are responding with apps to facilitate this. Though apps vary from line to line, the essential function is the same: enabling cruisers to use their own mobile devices to text other people on the same ship.

We take a closer look at which cruise lines offer texting apps to their passengers, and how they work.

1. iConcierge, Norwegian Cruise Line

iConcierge app on Norwegian Cruise Line (Photo: Norwegian)

Among other capabilities, Norwegian Cruise Line's iConcierge app allows passengers to text and call people onboard the same ship without having to use their cell phone service providers' roaming service. The texting and calling functionality piggybacks on the ship's Wi-Fi system to avoid the cell service provider. Each passenger must download the app (free), then pay a small fee to unlock the texting and calling capabilities of the app, but they do not need to purchase an internet package. There are, however, a few complimentary features such as the ability to make restaurant, show and shore excursion reservations. The app is available on Norwegian Breakaway, Norwegian Epic, Norwegian Jade, Norwegian Jewel, Norwegian Spirit and Pride of America.

2. Carnival Hub, Carnival Cruise Line

For a low, one-time activation fee, Carnival cruisers can turn on the Carnival Hub chat feature and communicate with other passengers also onboard their ship; all parties must be using Carnival Hub to participate. The chat feature also has a group setting so family members or a group of friends can communicate within the same conversation. The app works on all ships in the fleet, and cruisers do not need a separate internet package.

3. Navigator, Disney Cruise Line

Disney passengers can use the Navigator app on all ships to send free text messages to other people on the same ship also using Navigator. There is also a group chat feature. Though the app does connect to the onboard Wi-Fi, there is no charge to app users for access.

4. MSC Traveller Web, MSC Cruises

Not an app in the traditional sense, MSC Traveller Web is a web-based service that offers app-like functionality and works (for free) on any device connected to the MSC intranet -- no internet package purchase required. You can use it to add contacts, chat with other passengers in real time and even share photos. The web app is only available on MSC Divina, MSC Magnifica and MSC Preziosa.

Featured Videos

Wonder of the Seas Construction Update: Sea Trials

Wonder of the Seas Construction Update: Sea Trials

Wonder of the Seas Completes Sea Trials

Wonder of the Seas Completes Sea Trials

Carnival Mardi Gras: Free Dining on the Lido Deck

Carnival Mardi Gras: Free Dining on the Lido Deck

Carnival Mardi Gras: RedFrog Tiki Bar & Summer Landing

Carnival Mardi Gras: RedFrog Tiki Bar & Summer Landing

Carnival Mardi Gras' Excel Suite and Loft 19

Carnival Mardi Gras' Excel Suite and Loft 19

Live From Carnival's Mardi Gras: The French Quarter

Live From Carnival's Mardi Gras: The French Quarter

BOLT: We Try Carnival Mardi Gras' Roller Coaster at Sea

BOLT: We Try Carnival Mardi Gras' Roller Coaster at Sea

NCL's Restart: What It's Like On The First Norwegian Cruise Ship Back in 16 Months

NCL's Restart: What It's Like On The First Norwegian Cruise Ship Back in 16 Months

Here's What It's Like Onboard the First Large Cruise Ship to Alaska in 21 Months

Here's What It's Like Onboard the First Large Cruise Ship to Alaska in 21 Months

Perfect Day at CocoCay: Here's How We Spent 2 DAYS at Royal Caribbean's Private Island

Perfect Day at CocoCay: Here's How We Spent 2 DAYS at Royal Caribbean's Private Island

Freedom of the Seas: What's It Like Onboard a Test Cruise? (Cruise Critic & Royal Caribbean Blog

Freedom of the Seas: What's It Like Onboard a Test Cruise? (Cruise Critic & Royal Caribbean Blog

‘Top Chef’ Winner Kristen Kish Joins Holland America Line’s Award-winning Culinary Council

‘Top Chef’ Winner Kristen Kish Joins Holland America Line’s Award-winning Culinary Council

Live From Adventure of the Seas: What's the Same, What's Different and What's Better?

Live From Adventure of the Seas: What's the Same, What's Different and What's Better?

Here's What We Packed For Our Royal Caribbean Cruise (June 2021)

Here's What We Packed For Our Royal Caribbean Cruise (June 2021)

5 Reasons MSC Cruises' Yacht Club Is Worth The Splurge

5 Reasons MSC Cruises' Yacht Club Is Worth The Splurge

Celebrity to Restart from U.S. Homeport, PLUS Royal Caribbean Given Green Light for Test Cruises!

Celebrity to Restart from U.S. Homeport, PLUS Royal Caribbean Given Green Light for Test Cruises!

MSC Virtuosa Ship Tour: What It's Like Onboard MSC's Newest Ship (May 2021)

MSC Virtuosa Ship Tour: What It's Like Onboard MSC's Newest Ship (May 2021)

LIVE From MSC Virtuosa! Embarkation, the Buffet, COVID Protocols and MORE!

LIVE From MSC Virtuosa! Embarkation, the Buffet, COVID Protocols and MORE!

LIVE Interview with Frank Del Rio, NCLH President and CEO, About Company's "Safe to Sail" Campaign

LIVE Interview with Frank Del Rio, NCLH President and CEO, About Company's "Safe to Sail" Campaign

Odyssey of the Seas -- From Steel Cutting to Delivery 2021

Odyssey of the Seas -- From Steel Cutting to Delivery 2021

Video Of Odyssey Of The Seas Conveyance March 2021

Video Of Odyssey Of The Seas Conveyance March 2021

Video Q&A With MSC Grandiosa's Hotel Director, Giuseppe Pane

Video Q&A With MSC Grandiosa's Hotel Director, Giuseppe Pane

Rudi Sodamin Makes A Special, Thanksgiving-themed "Food Faces" Video For Cruise Critic

Rudi Sodamin Makes A Special, Thanksgiving-themed "Food Faces" Video For Cruise Critic

Royal Caribbean Group Announces E-muster, Keyless Cabin Check-in And Other App Improvements

Royal Caribbean Group Announces E-muster, Keyless Cabin Check-in And Other App Improvements

Drone Footage Of MSC Grandiosa Docked In Genoa For First Sailing Since The COVID-19 Pandemic

Drone Footage Of MSC Grandiosa Docked In Genoa For First Sailing Since The COVID-19 Pandemic

How to Make a Towel Animals Swans, Dogs and Elephants

How to Make a Towel Animals Swans, Dogs and Elephants

Towel Animals with Carnival Cruise Line and Cruise Critic: How to Make Towel Swans

Towel Animals with Carnival Cruise Line and Cruise Critic: How to Make Towel Swans

Towel Animals with Carnival Cruise Line and Cruise Critic: How to Make a Towel Dog

Towel Animals with Carnival Cruise Line and Cruise Critic: How to Make a Towel Dog

Towel Animals with Carnival Cruise Line and Cruise Critic: How to Make a Towel Elephant

Towel Animals with Carnival Cruise Line and Cruise Critic: How to Make a Towel Elephant

MSC Cruises - Smart Future Of Guest Experiences

MSC Cruises - Smart Future Of Guest Experiences

Bolt - Top Deck Roller-Coaster at Sea on Carnival Mardi Gras

Bolt - Top Deck Roller-Coaster at Sea on Carnival Mardi Gras

Silver Cove At Norwegian Cruise Line's Great Stirrup Cay

Silver Cove At Norwegian Cruise Line's Great Stirrup Cay

Norwegian Encore - Hull Art Reveal - Artist Eduardo Arranz Bravo

Norwegian Encore - Hull Art Reveal - Artist Eduardo Arranz Bravo

Disney Cruise Line Announces Disney Wish

Disney Cruise Line Announces Disney Wish

First Look At MSC Bellissima

First Look At MSC Bellissima

Royal Caribbean Odyssey Of The Seas Steel Cutting At Meyer Werft

Royal Caribbean Odyssey Of The Seas Steel Cutting At Meyer Werft

4 Cool Features on Holland America's Nieuw Statendam

4 Cool Features on Holland America's Nieuw Statendam

Shipyard Tour: Royal Caribbean’s Symphony Of The Seas Gets Its Finishing Touches -- Video

Shipyard Tour: Royal Caribbean’s Symphony Of The Seas Gets Its Finishing Touches -- Video

Star Wars Day At Sea On Disney Cruise Line

Star Wars Day At Sea On Disney Cruise Line

Norwegian Bliss Virtual Tour - Why You Should Be Excited About Norwegian's Newest Ship

Norwegian Bliss Virtual Tour - Why You Should Be Excited About Norwegian's Newest Ship

How To Make Carnival Cruise Line's Famous Warm Chocolate Melting Cake - Video

How To Make Carnival Cruise Line's Famous Warm Chocolate Melting Cake - Video

Shaquille "Shaq" O'neal Named Chief Fun Officer Of Carnival Cruise Line

Shaquille "Shaq" O'neal Named Chief Fun Officer Of Carnival Cruise Line

Carnival Cruise Line's "Choose Fun" Commercial

Carnival Cruise Line's "Choose Fun" Commercial

Harmony Of The Seas Video Tour – Inside Look At One Of Royal Caribbean’s Most Popular Cruise Ships

Harmony Of The Seas Video Tour – Inside Look At One Of Royal Caribbean’s Most Popular Cruise Ships

MSC Seaside Video Tour – An Inside Look At MSC's Cruise Ship

MSC Seaside Video Tour – An Inside Look At MSC's Cruise Ship

Symphony Of The Seas Video Tour

Symphony Of The Seas Video Tour

Live From MSC Seaside:  A Cruise Ship Designed For The Outdoors

Live From MSC Seaside: A Cruise Ship Designed For The Outdoors

Carnival Splendor Photo Tour

Carnival Splendor Photo Tour

Norwegian Breakaway Photo Tour

Norwegian Breakaway Photo Tour

Royal Caribbean’s Spectrum Of The Seas Celebrates Keel Laying

Royal Caribbean’s Spectrum Of The Seas Celebrates Keel Laying

Sea Beyond: An Innovative Cruise Experience By Royal Caribbean

Sea Beyond: An Innovative Cruise Experience By Royal Caribbean

Carnival Conquest Photo Tour

Carnival Conquest Photo Tour

Carnival Pride Photo Tour

Carnival Pride Photo Tour

Carnival Dream Photo Tour

Carnival Dream Photo Tour

Sneak Peak At Symphony Of The Seas

Sneak Peak At Symphony Of The Seas

Carnival Sunshine Photo Tour

Carnival Sunshine Photo Tour

The Waterfront On Norwegian Cruise Line - Video

The Waterfront On Norwegian Cruise Line - Video

Carnival Breeze Photo Tour

Carnival Breeze Photo Tour

What’s Your Size? Royal Caribbean's Oasis Class Vs. Majesty Of The Seas - Video

What’s Your Size? Royal Caribbean's Oasis Class Vs. Majesty Of The Seas - Video

Norwegian Getaway Photo Tour

Norwegian Getaway Photo Tour

Best Spots For Adults On A Disney Cruise Ship

Best Spots For Adults On A Disney Cruise Ship

Inside Look: The Haven On Norwegian Cruise Line

Inside Look: The Haven On Norwegian Cruise Line

Royal Caribbean's Oasis Of The Seas Photo Tour

Royal Caribbean's Oasis Of The Seas Photo Tour

MSC Meraviglia Dining Guide

MSC Meraviglia Dining Guide

Spectrum Of The Seas Steel Cutting At Meyer Werft

Spectrum Of The Seas Steel Cutting At Meyer Werft

MSC Meraviglia Ship Tour

MSC Meraviglia Ship Tour

Photo Tour of Carnival Liberty

Photo Tour of Carnival Liberty

5 Best Restaurants for Free Eats on Carnival Sunshine

5 Best Restaurants for Free Eats on Carnival Sunshine

Royal Caribbean's Enchantment Of The Seas Highlights

Royal Caribbean's Enchantment Of The Seas Highlights

Norwegian Escape's Ropes Course - Are You Brave Enough?

Norwegian Escape's Ropes Course - Are You Brave Enough?

Photo Tour of Regal Princess

Photo Tour of Regal Princess

Inside Look at Norwegian Sky In Cuba

Inside Look at Norwegian Sky In Cuba

Norwegian Escape Attractions - 7 Free Things You Have To Try - Video Tour

Norwegian Escape Attractions - 7 Free Things You Have To Try - Video Tour

Sneak Peek: "Beauty And The Beast" On Disney Dream -- Behind The Scenes Video

Sneak Peek: "Beauty And The Beast" On Disney Dream -- Behind The Scenes Video

The Himalayan Bridge On MSC Meraviglia - Ropes Course POV Video

The Himalayan Bridge On MSC Meraviglia - Ropes Course POV Video

Sneak Peek: Disney Fantasy Highlights For Kids - Video Tour

Sneak Peek: Disney Fantasy Highlights For Kids - Video Tour

4 Exclusive Spots On Norwegian Escape - Video Tour

4 Exclusive Spots On Norwegian Escape - Video Tour

Harvest Caye Cruise Port Video Tour

Harvest Caye Cruise Port Video Tour

Pictures of MSC Seaside: Before and After

Pictures of MSC Seaside: Before and After

Carnival Corporation Introduces the Ocean Medallion at CES

Carnival Corporation Introduces the Ocean Medallion at CES

Norwegian Escape Photo Tour

Norwegian Escape Photo Tour

Photo Tour of Royal Caribbean's Allure Of The Seas

Photo Tour of Royal Caribbean's Allure Of The Seas

SkyRide On Carnival Vista: Cruise Critic Tries It

SkyRide On Carnival Vista: Cruise Critic Tries It

4 Types Of Cruisers Who Would Love Holland America's Koningsdam

4 Types Of Cruisers Who Would Love Holland America's Koningsdam

Carnival Vista Top Deck Attractions

Carnival Vista Top Deck Attractions

Behind the Scenes at CSMART - Carnival's Arison Maritime Training Center

Behind the Scenes at CSMART - Carnival's Arison Maritime Training Center

What It Means To Be Loyal To Royal

What It Means To Be Loyal To Royal

7 Can’t-Miss Experiences on Allure Of The Seas

7 Can’t-Miss Experiences on Allure Of The Seas

Video Tour of Allure Of The Seas' Bars

Video Tour of Allure Of The Seas' Bars

Cruise Pier Runners In Cozumel -- Carnival Liberty

Cruise Pier Runners In Cozumel -- Carnival Liberty

Harmony Of The Seas Youth Place

Harmony Of The Seas Youth Place

Harmony Of The Seas Pool And Sports Zone

Harmony Of The Seas Pool And Sports Zone

Harmony Of The Seas Central Park On Royal Caribbean International

Harmony Of The Seas Central Park On Royal Caribbean International

Harmony Of The Seas Boardwalk

Harmony Of The Seas Boardwalk

Harmony Of The Seas Royal Promenade

Harmony Of The Seas Royal Promenade

Harmony Of The Seas Entertainment Place

Harmony Of The Seas Entertainment Place

Harmony Of The Seas Vitality Spa And Fitness Center

Harmony Of The Seas Vitality Spa And Fitness Center

Perfect Storm Water Slides On Harmony Of The Seas

Perfect Storm Water Slides On Harmony Of The Seas

Cruise Critic Tours Harmony Of The Seas

Cruise Critic Tours Harmony Of The Seas

Harmony Of The Seas Cabins - Video Tour - Cruise Critic

Harmony Of The Seas Cabins - Video Tour - Cruise Critic

Cruise Critic Tours Harmony Of The Seas

Cruise Critic Tours Harmony Of The Seas

Greased Lightnin': Royal Caribbean Brings Another Broadway Hit

Greased Lightnin': Royal Caribbean Brings Another Broadway Hit

Plunging Into Adventure On The Tallest Slide At Sea: Royal Caribbean Reveals 10-Story Ultimate Abyss

Plunging Into Adventure On The Tallest Slide At Sea: Royal Caribbean Reveals 10-Story Ultimate Abyss

Cruise Critic Flowrider On Royal Caribbean's Freedom Of The Seas

Cruise Critic Flowrider On Royal Caribbean's Freedom Of The Seas

Cruise Critic Tours Anthem of the Seas

Cruise Critic Tours Anthem of the Seas

Anthem Of The Seas Welcomes Gigi The Giraffe

Anthem Of The Seas Welcomes Gigi The Giraffe

Cruise Critic Quick Chat With Carnival CEO Arnold Donald

Cruise Critic Quick Chat With Carnival CEO Arnold Donald

Gavin Macleod - Capt. Stubing On "The Love Boat" -- Cruise Critic Interview (2013)

Gavin Macleod - Capt. Stubing On "The Love Boat" -- Cruise Critic Interview (2013)

Norwegian Breakaway Video Tour (2013)

Norwegian Breakaway Video Tour (2013)

Oasis Of The Seas Flowrider - Cruise Critic Goes Surfing

Oasis Of The Seas Flowrider - Cruise Critic Goes Surfing

Oasis Of The Seas Royal Promenade (2009)

Oasis Of The Seas Royal Promenade (2009)

Oasis Of The Seas Jazz On 4 Performance

Oasis Of The Seas Jazz On 4 Performance

Oasis Of The Seas Royal Promenade Parade (2009)

Oasis Of The Seas Royal Promenade Parade (2009)

Oasis Of The Seas Carousel In Action (2009)

Oasis Of The Seas Carousel In Action (2009)

Oasis Of The Seas Ship Tour -- Main Dining Room (2009)

Oasis Of The Seas Ship Tour -- Main Dining Room (2009)

5. Navigator, Holland America Line

Navigator Web Service by Holland America Line (Photo: Holland America)

Holland America's web-based Navigator service (not an app) allows for several onboard functions, including booking spa treatments, specialty dining and shore excursions; monitoring your onboard account; checking the daily schedule; viewing and buying professional photos; and, of course, texting other passengers who also use the service. It's available fleetwide, and anyone with a Wi-Fi-enabled device can use it for free without paying for the ship's internet.

6. Princess@Sea Messenger, Princess Cruises

Passengers onboard all Princess cruise ships (except Pacific Princess and Ocean Princess) can use the web-based Princess@Sea Messenger service to send instant messages to other people traveling on the same ship. However, you will need an internet package to use the service via Wi-Fi on your phone.

7. Royal iQ, Royal Caribbean International

Royal Caribbean passengers on Quantum, Anthem, Harmony and Ovation of the Seas can use the Royal iQ app to call or text other passengers onboard the same ship. The app is free to download, but the Royal iQ Communications Package (which enables the texting and calling) incurs a per-device fee.

Updated January 08, 2020

How was this article?

Featured News

1
Holland America Line's New Cruise Ship Rotterdam Starts First Voyage
5
Silversea Cruises Debuts Full-Ship Spa Program Otium: Exclusive First Look
Want to cruise smarter?
Get expert advice, insider tips and more.
By proceeding, you agree to Cruise Critic’s Privacy Policy and Terms of Use.