We chose Scenic for their all inclusive policy and service rating. This did not disappoint. There was literally no reason to get your credit card or cash out during the cruise, except for shopping of course. Of course there is a charge for the spa but I literally didn't have time for this.
The staff on the ships are wonderful. I can't say enough about them. You are certainly waited on. We were ...
Our cruise director was fantastic. She did her very best to resolve problems and kept a very positive attitude throughout the entire trip. We did not really appreciate changing ships after four days, without being told at the beginning not to unpack all our clothes. Communication would have been appreciated.
Loved the electric bikes. Disappointed one tour was cancelled. Loved the opera and ...
Saw the cruise advertised, and I liked what I saw in the advertisement. It proved to be an accurate advertisement. The ship was spotless. Food, for the most part, was varied. Food servers were a delight! They were accomodating and friendly.
The director, Nicola, was a hoot! He was entertaining, and kept us up to date on all the daily happenings. Enjoyed his jokes at the end of all his ...
Dear Neilson,
Thank you for your lovely review from your Scenic Crystal cruise. We are delighted to hear that you were extremely pleased with your cruise experience and found the ship...
First cruise on a river & we were told that the Rhine was the most scenic.
Other than my comments under cabin, the only other issue I had was the entertainment on the night we had an accordion player & guitar player - the quality of which were poor & laughable.
The violin player was excellent & fitted well with the cruising.
It would have been nice if the entertainment generally ...
This cruise from Amsterdam to Budapest was a very good way to visit that part of Europe. The attraction of the Scenic package is that it includes excursions (usually a choice of two or sometimes three) at each of the stops en route. While sometimes all this activity felt a bit hectic, the overall experience of the excursions was very positive - the excursions included out of the ordinary events ...
We wanted to try a river cruise and also wanted to celebrate our silver wedding anniversary. Our friends also wanted to try a river cruise and had a preference for the Rhine. We chose this particular cruise as it was the only one available, from Scenic, on a date that suited.
We chose to travel by rail and that went very smoothly- much preferable to air travel.
Disembarkation was also very ...
Safe choice for our first European river cruise. Food and wine was not as good as expected, only satisfactory, though Portobellos was good. Crew great and v hardworking. However there were some moments, e.g. after excursions and before meals when there needed to be more bar staff on. Shore excursions were v good with plenty of choice, good guides (excellent in Germany with good sense of humour and ...
This cruise has been on our bucket list for some time. We choose it due to feedback from friends who had already did this cruise. Everything was extremely well organised, we arrived 1/2 late at designated point for embarkation (bus had left) but a Scenic bus driver loaded us aboard another bus and drove us to the ship. Terrific service. Advise anyone to upgrade to a balcony cabin, cost's a bit ...
We had to switch ships (Jewel to Crystal) half way through the cruise. The bus ride from ship to ship was about 2 hours and the switch was rather seamless. When we boarded the Crystal, we quickly noted that the crew were not as upbeat and friendly as on the Jewel. We also found that service was very slow in the lounge and dirty plates were not picked up quickly during buffet meals. There was ...
I cannot fault the service and presentation of Scenic Crystal. The staff were excellent and our tour director Szilvia was outstanding. Everything was 5 star except the food. Most vegetables were frozen or commercially prepared and I found all the European fish awful, and they managed to overcook it. They did a seafood night and it was a joke. Imagine trying to give Aussies seafood when it is not ...